ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and on-premise, creating business value through higher productivity, customer satisfaction, and operational efficiency. Its patented concept of “continuous planning and scheduling” covers the entire service lifecycle management realm. TEC presents a candid Q&A session.
ability to modify and launch an existing workflow as a one time workflow
or, for instance, the ability to run under one application the full spectrum of job types with a mix of resources, such as multistage jobs requiring multiperson teams for jobs of variable duration (days, weeks, or months). TEC: In parting, can you volunteer any information on the company’s future moves, such as new functional scope (e.g., EAM or MRO or repair depots) or new vertical markets? SM: We aim to capitalize on our assets by executing the following actions: Expanding our geographic presence