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The Right Data at the Right Time
Among top-performing companies, nearly half deliver key information to business users when they need it in the moment. Get the details in this infographic from

ability to record an action date for items more than fifteen years in the future  Right Data at the Right Time Among top-performing companies, nearly half deliver key information to business users when they need it in the moment. Get the details in this infographic from a report titled “Making the Real-Time Enterprise a Reality” provided by Harvard Business Review Analytic Services. Read More...
Radio Frequency Identification (RFID)
Radio frequency identification (RFID) criteria cover tags and storage devices, readers, wireless hubs and servers, and the middleware necessary for evaluating an RFID system deployment. RFID sys...
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Documents related to » ability to record an action date for items more than fifteen years in the future


The Ghost in the Machine: Where Has Process Automation Left the Consumer?
Business process automation is all very well and good. After all, nothing succeeds like success, especially automated success. But what is the effect of

ability to record an action date for items more than fifteen years in the future  suggests that the repurchase probability for a customer whose problem is unresolved is at about 32 percent. Not surprisingly, this probability almost triples when the customer's problem is resolved with a perceived wow! solution. For more on the correlation between customer relationship management (CRM) and business success, see Customer Relationship Management Strategies, Part One: Changing Your Approach . With such quantifiable bottom-line impacts at stake, companies are increasingly aware of an Read More...
A Product Note: Attensity and the Voice of the Customer
Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge

ability to record an action date for items more than fifteen years in the future  which gives organizations the ability to apply its text and sentiment analytics capabilities to real-time social media conversations, giving organizations a dynamic view into customer feedback about a given topic, such as a new product launch or marketing campaign. The Voice of the Customer Command Center allows both users with customer-facing responsibilities as well as decision makers and analysts to track, analyze, and take action using a single and seamless application, thus enabling all parties to Read More...
The Vital Importance of Software Selection to the Enterprise
In great detail, Gabriel Gheorghiu, software selection project manager, Technology Evaluation Centers, walks through the steps needed for successful software

ability to record an action date for items more than fifteen years in the future  Vital Importance of Software Selection to the Enterprise In great detail, Gabriel Gheorghiu, software selection project manager, Technology Evaluation Centers, walks through the steps needed for successful software acquisition. Gabriel Gheorghiu was interviewed by SupplyChainBrain at the TEC Vendor Challenge in September 2013. Read More...
PeopleSoft: Giving Fervent Hope To The Market And Jitters To The Competition. Part 1: The News
PeopleSoft is seeking to make bigger strides in the CRM, SCM and B2B software markets with its recent spate of product releases. While Wall Street praises the

ability to record an action date for items more than fifteen years in the future  performance metrics. With the ability to access critical performance indicators almost instantaneously, companies could continuously monitor their business processes ensuring effective management of supplier relationships across the enterprise. PeopleSoft 8 SRM utilizes PeopleSoft's advanced portal technology, bringing an organization's customers, suppliers, and employees directly into critical day-to-day business processes. Possible benefits of real-time interaction could be: reduced costs in product Read More...
The Insider’s Guide to Great Customer Service on the Web
Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web

ability to record an action date for items more than fifteen years in the future  Insider’s Guide to Great Customer Service on the Web Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web—which is why great web self-service should be a company’s top priority. Unfortunately, many executives who would have a heart attack if their call centers were unresponsive don't show the same concern about having an unresponsive web site. Read More...
The Hidden Gems of the Enterprise Application Space
Given ever-shorter product life cycles and companies' ever-increasing reliance on third parties to increase customer satisfaction, the need for some form of

ability to record an action date for items more than fifteen years in the future  Global have experience and ability in managing the financial settlement and integration with back-office applications like financial accounting and inventory management systems. Consider Direct Materials However, direct materials are where enterprises need to pay more attention to detail as to further save costs and leverage suppliers' expertise beyond customary catalog browsing and hunting for the cheapest commodity. Direct materials that go directly into the final products are often more critical to Read More...
The Banking Industry: Planning the Road Ahead
Effective planning is integral to the success of a bank. It helps define and ensure the achievement of the organization’s objectives. Understanding and

ability to record an action date for items more than fifteen years in the future  Banking Industry: Planning the Road Ahead Effective planning is integral to the success of a bank. It helps define and ensure the achievement of the organization’s objectives. Understanding and implementing the planning cycle, which leverages forecasting, operational metrics, and multidimensional analyses can help management determine the feasibility of a strategy. An enterprise-wide, integrated planning and forecasting environment that reaches business units, products, customer segments, and Read More...
Business Intelligence in SAP Business All-in-One: Improve Transparency and Agility
Business intelligence (BI) functionality can help your company gains visibility, insight, operational alignment, and accountability to increase revenue, margins

ability to record an action date for items more than fifteen years in the future  insight, operational alignment, and accountability to increase revenue, margins, and liquidity; streamline processes; improve agility; and become a best-run business. Find out more in this report about a preconfigured solution. Read More...
Training for the Many… Learning for the One: How Successful Organizations Recognize the Difference and Use Technology to Deliver Both
Winston Churchill once said, “Personally, I’m always ready to learn, although I do not always like being taught.” Formal training and informal learning can be

ability to record an action date for items more than fifteen years in the future  for the Many… Learning for the One: How Successful Organizations Recognize the Difference and Use Technology to Deliver Both Winston Churchill once said, “Personally, I’m always ready to learn, although I do not always like being taught.” Formal training and informal learning can be combined to create powerful education opportunities for groups and for individuals. Include personalization in the mix and you have a recipe for almost certain success. It sounds straightforward, but is the Read More...
Moving to the Cloud: Understanding the Total Cost of Ownership
In Moving to the Cloud: Understanding the Total Cost of Ownership, you'll learn about the hard and soft costs associated with both cloud-based and ...

ability to record an action date for items more than fifteen years in the future  to the Cloud: Understanding the Total Cost of Ownership Moving to the Cloud: Understanding the Total Cost of Ownership Thinking of cloud computing for some or all of your company's IT needs? Before you commit to anything, make sure you know the total cost of ownership (TCO) of cloud-based solutions. In Moving to the Cloud: Understanding the Total Cost of Ownership , you'll learn about the hard and soft costs associated with both cloud-based and on-premise software—so that you can determine which ma Read More...
The New and the Noteworthy: 2008 Vendor Wrap-up
2008 seemed to be the year for mergers and acquisitions (M@As) in the world of enterprise software—with companies like Oracle picking up Primavera Software’s

ability to record an action date for items more than fifteen years in the future  offering its clients the ability to enroll in Saba University’s learning programs. These learning programs are geared towards clients, new users, experienced users looking for additional training, project managers, and business owners. I think it says a lot about a company when it’s willing to go that extra mile for its clients and users; and just imagine how empowered they must be after completing their training. Saba’s learning suite itself has a very rich set of functionalities and is very Read More...
Manage the Change or Change the Management during an ERP Software Selection: The Change
Change happens all the time—but why are changes in our personal lives similar to those in our professional lives?  There are some major events that occur and

ability to record an action date for items more than fifteen years in the future  the Change or Change the Management during an ERP Software Selection: The Change Change happens all the time—but why are changes in our personal lives similar to those in our professional lives?  There are some major events that occur and change things forever. For an individual, such a change can be caused by marriage; for a company, by the selection of an ERP system. There is always a way out when relationships stop working (both between people and companies), but it can be painful—and Read More...
Beyond the Basics: The Value of Integrated CRM
Customer relationship management (CRM) is more than just software or a set of processes--it's a business culture solidly focused on winning and keeping the

ability to record an action date for items more than fifteen years in the future  the Basics: The Value of Integrated CRM Customer relationship management (CRM) is more than just software or a set of processes--it's a business culture solidly focused on winning and keeping the right customers. A good CRM solution builds value to your business. Learn about the value of an integrated CRM suite. Read More...
The Next Generation Network Operations Center: How the Focus on Application Delivery is Redefining the NOC
The majority of IT organizations are under great pressure to evolve to a next-generation network operations center (NOC). A survey of 176 IT professionals has

ability to record an action date for items more than fifteen years in the future  Next Generation Network Operations Center: How the Focus on Application Delivery is Redefining the NOC The majority of IT organizations are under great pressure to evolve to a next-generation network operations center (NOC). A survey of 176 IT professionals has revealed that over a quarter of NOCs don’t meet their organization’s current needs for application performance management. Learn how to migrate away from the current stove-piped NOC to an integrated operations center that effectively Read More...

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