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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 able to do warranty renewals


Five Ways to Positively Impact Customer Retention and Business Operations
Maintaining strong business performance and retaining loyal customers requires continual vigilance and assessment. Establishing metrics that focus on value

able to do warranty renewals  the world may be able to apply even greater pricing pressures on the rest, leaving smaller and less agile producers with further reduced profit margins and the risk of losing long-time customers. In fact, according to a study by Industry Week and the Manufacturing Performance Institute, as shown in Figure 1, of the 914 manufacturers surveyed in the study, 74% see foreign competition as a threat. As companies struggle to adapt to these financial challenges, they can quickly lose sight of their mission and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

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The Wizardry of Business Process Management - Part 3


Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts and parcels, and the software category’s value proposition. At the end of the article, I mentioned my recent attendance of a witty presentation that attempted to explain the essence of BPM via some humor and metaphor of the classic “Wizard of Oz” movie. Namely, on March 23, 2009,

able to do warranty renewals  business users to be able to capture corporate objectives directly into the software technology so that these new objectives can immediately impact their customers, partners, and employees. The ability to easily record, erase, revise, and organize business rule  changes creates the foundation for organizational agility . Letting organizations design for both planned and (even more importantly) unplanned business changes is of paramount importance. It’s About (the Six Rs” of) Automation, After All Co Read More

What Makes Incentives and Compensation So Tricky?


Managing incentive compensation presents challenges to almost every large and midsized company, due to the complex nature of the calculations. But along with the ability to perform these calculations, an effective compensation management solution must also provide visibility and transparency.

able to do warranty renewals  year. They must be able to design hypothetical compensation plans and run hypothetical revenue and transactional scenarios against them, to ensure that the projected cost of compensation is within budget guidelines. Finally, once companies are in a new fiscal year and compensation plans are in place, they need to forecast the cost of compensation on a regular basis (typically monthly). Companies take the compensation expense forecast and book it as an accrual on their income statements. This is a shift aw Read More

What if Companies Could Use Science to Align Prices to Market and Maximize Margins?


Zilliant, a data-driven, price management software provider, aims to enable business-to-business companies to optimize revenue and margins through decision support and automation software that delivers more effective discount guidelines, in-depth price analytics, intelligent deal management, and successful price promotions.

able to do warranty renewals  enforcement, the product suite enables B2B companies to identify and optimize opportunities to tighten control of discounts, markups, and other financial terms, thereby improving overall margins. The approach embodied in ZPPS also fits well in B2B service industries and B2C upstream channels (so-called B2B2C environments), where the pricing dynamics are similar to those of manufacturers and distributors. Founded in 1999, Zilliant is a privately held company, and has thus far attracted about $42 million Read More

GE Comes to Lunch. Want to Guess Who the Appetizer Will Be?


General Electric announced the effective slicing of its General Electric Information Services company into two new business units to focus on E-commerce. The company will leverage its existing trading network to become a major E-commerce provider. At the rate at which E-procurement in particular is moving, GE may have to bulk up seriously to make its mark.

able to do warranty renewals  has been setting this table for a while. GEIS was a pioneer in creating trading exchanges based on the EDI standard, and has been a strong participant in XML standardization efforts, including CommerceNet's and Microsoft's. GEIS' Trading Process Network was an early E-procurement experiment. Also, early in 1999 GEIS entered into a partnering arrangement with Global TeleSystems Ltd. of India. Under the agreement Global TeleSystems was to develop E-commerce software and systems for GE. (Perhaps not Read More

Taking Collaboration to the Next Level: Moving from Your Document-centric Enterprise 1.0 to the People-centric World of Enterprise 2.0


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able to do warranty renewals  Collaboration to the Next Level: Moving from Your Document-centric Enterprise 1.0 to the People-centric World of Enterprise 2.0 It would be a mistake to think that Web 2.0 is all about technology—and similarly so for Enterprise 2.0. But it would also be a mistake to dismiss the technology altogether. The selection and implementation of enterprise social software solutions and real-time collaboration solutions requires careful thought, consideration, and planning. Find out more, in this IBM white Read More

Epicor HCM Express Allows Companies to Go From Bare Bones to Full Functionality


Epicor HCM Express is an interesting option for small businesses that are taking their first steps toward adopting a human resources information system (HRIS). TEC Research Analyst Raluca Druta shows you how the Epicor product allows companies to go from bare bones to full HR functionality.

able to do warranty renewals  entry-level option that is available via Web-based access. It is meant to be the entry point into a human resources information system (HRIS). The application is actually a reduced and very simplified version of Epicor HCM, for the purpose of facilitating user and hence organization adoption. It has also been designed for rapid implementation, and is focused on core HR capabilities. The solution can be a strong foundation for future HR systems, allowing users to add more functionality as their HR needs Read More

SAP Invited to White House to Showcase Consumer Innovation in Advancing Public Safety


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able to do warranty renewals  makes public safety information available to the public in a timely fashion, ensuring that consumers are advised about potential health hazards for their children. Read More

TechSoup Global to Bring NetSuite Cloud Software to Nonprofits


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able to do warranty renewals  financial solution to be available through TechSoup Global’s product philanthropy platform.   TechSoup plans to bring NetSuite’s suite of cloud business management applications—including ERP, CRM, ecommerce, PSA, TribeHR for social HCM, and the LightCMS ECM platform—to nonprofits worldwide. The partnership currently gives qualified nonprofits access to a donation of NetSuite’s cloud-based management suite of applications on TechSoup.org through the NetSuite.org corporate citizenship program. Read More

The High Cost of Change for ERP: What Does It Take to Keep Up-to-date?


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able to do warranty renewals  High Cost of Change for ERP: What Does It Take to Keep Up-to-date? Businesses of all sizes and in all industries are finding it difficult and costly to update and modify enterprise resource planning (ERP) systems after installation. The question isn’t whether a typical ERP solution supports change, but rather at what cost? Learn what midsize companies are doing about maintaining, modifying, and updating their ERP systems post-implementation, and what you could be doing better. Read More

Hosted Unified Communications: What You Need to Know to Determine if it is Right for Your Organization


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able to do warranty renewals  Unified Communications: What You Need to Know to Determine if it is Right for Your Organization A true unified communications (UC) solution, integrated with hosted voice over Internet protocol (VoIP) phone service helps improve fluidity of office communication and collaboration. But before decision makers can decide whether or not a hosted unified communications solution is right for their organizations, they must decide whether or not to adopt cloud (hosted) technology. Find out more. Read More

How to Find the Right ERP to Optimize Your Multi-site, Multi-national Operation


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able to do warranty renewals  to Find the Right ERP to Optimize Your Multi-site, Multi-national Operation Download this white paper to learn about the challenges faced by multi-site and multi-national organizations--and what to look for in an enterprise resource planning (ERP) solution to address these issues. Read More

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able to do warranty renewals  in Food Traceability: Be Able to Respond to Audits in Just Minutes Today’s ever-increasing frequency and cost of food and beverage recalls harm not only the companies directly affected, but all processors in the industry. See how leading food processors are turning to innovative software solutions, like Plex Online, to develop a complete food safety management system that enables them to achieve best practices in food and beverage processing quality and a high level of traceability. Read More

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able to do warranty renewals  Idea to Delivery Framework: A Holistic Approach to Deliver Customer Value Today’s “new normal” business environment demands a new view of what customers value and an improved approach to delivering that value. The idea to delivery (I2D) framework posits that multiple companies now compete as a business network rather than as individual enterprises, each relying on the others to achieve collective success. This paper includes an action plan with the evolutionary steps companies can take to move Read More

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able to do warranty renewals  contact their representative to enable the Unified Messaging functionality. RCN is being proactive in its approach to enhanced communications. By hopping on the Unified Messaging service provider 'bandwagon' now, they will solidly entrench themselves within the cutting edge of e-mail extension and growth; suggesting they (MessageClick and RCN) will become a force to be reckoned with in the very near future. User Recommendations If you are a business that uses RCN for your Internet access and e-mail, give Read More