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Customer Care and Billing (CC&B)
Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
 

 access billing history by partial customer name or premise


Premise PBX Checklist
Looking for a new business phone system? To find a premise-based private branch exchange (PBX) solution that meets your needs, you should ask yourself several

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Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Repo... Get this template

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Customer Care and Billing (CC&B)
Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...

Documents related to » access billing history by partial customer name or premise

QAD Raises the Blended Cloud/On-premise ERP Bar


QAD is a leading provider of enterprise applications for several thousand global manufacturing companies specializing in automotive, consumer products, electronics, food and beverage, industrial, and life sciences products. QAD Enterprise Applications On Demand, which provides the same functionality and user experience as its flagship on-premise counterpart QAD Enterprise Applications suite, has

access billing history by partial customer name or premise  per-user pricing, and global accessibility. Information technology (IT) departments in organizations worldwide are recognizing the benefits of having QAD manage application support, server hardware, systems administration, database administration, upgrade planning, first-line user support, disaster recovery, usage, and analysis reporting on their behalf. QAD finds the following mix of companies going with QAD On Demand thus far: Many of its existing customers that open up new plants or divisions, Read More

SaaS Versus On-premise ERP


Should your business acquire traditional on-premises enterprise resource planning (ERP) solutions? Or should it invest in emerging software-as-a-service (SaaS)–based ERP solutions? Both options have benefits and both have risks. Download this white paper to see how SaaS ERP stacks up against on-premises ERP across eight categories.

access billing history by partial customer name or premise  SaaS ERP,on-demand ERP,on-premises ERP,ERP total cost of ownership Read More

On-Premise vs. On-Demand CRM


When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not the least of which is choosing between an on-demand or on-premise solution. Both the on-demand and on-premise models have pros and cons, as well as risks and rewards. Download this white paper and know what you need to consider before making a final decision.

access billing history by partial customer name or premise  On-demand CRM,On-premise CRM,on-demand CRM pros and cons,On-premise CRM pros and cons,CRM delivery model considerations,CompareBusinessProducts.com Read More

Which is Best: Cloud-Based or on-Premise Web security?


As you'll discover in the Aberdeen report, Web Security in the Cloud: More Secure!

access billing history by partial customer name or premise  best cloud based premise security,best,cloud,based,premise,security,cloud based premise security,best based premise security,best cloud premise security,best cloud based security,best cloud based premise. Read More

Remote Vendor Access: Not All Access Should Be Treated Equally


Many companies have already invested heavily in solutions that provide remote access solutions to their employees, and are now looking to leverage those solutions for their remote vendors. But what works for your employees might not work for your vendors—and the wrong solution can introduce security risks, from viruses to unauthorized access and noncompliance. Learn about the different access requirements for vendors.

access billing history by partial customer name or premise  Vendor Access: Not All Access Should Be Treated Equally Many companies have already invested heavily in solutions that provide remote access solutions to their employees, and are now looking to leverage those solutions for their remote vendors. But what works for your employees might not work for your vendors—and the wrong solution can introduce security risks, from viruses to unauthorized access and noncompliance. Learn about the different access requirements for vendors. Read More

Premise PBX Buyer’s Guide


If you’re considering upgrading your traditional phone system to a premise-based private branch exchange (PBX) system, there are a few things you need to know before you start talking to vendors. Find out whether your company needs just the basic features, or if you need more advanced functions such as programmable routing and scheduling. No matter the features, a premise PBX system can help you save money—learn how.

access billing history by partial customer name or premise  switch to provide emergency access to the older traditional TDM telephone network. As a result, hosted systems are usually quicker and cheaper to install and set up. They offer a standardized set of services. Because they are hosted remotely, there is less maintenance for a business and no need to perform upgrades. The downside is that upgrades often must wait until the service provider is prepared to offer them. There is less flexibility and fewer options in configuring the system. In contrast, Read More

Customer Relationship Management for IT Professionals


What makes a strong supplier/customer relationship? The bottom line is trust. However, trust needs to be earned through a series of conversations and commitments that have been met.

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Applying the Power of Social Networks to Customer Relationship Management


Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were in the traditional CRM process. The same techniques are also being used within the CRM industry itself to create a content-rich, social media environment for CRM professionals. Find out what these sweeping changes mean to businesses and CRM professionals alike, as TEC's director of research Wayne Thompson sits down with Paul Greenberg and Bruce Culbert of BPT Partners, a leading CRM consulting firm.

access billing history by partial customer name or premise  build competencies, to have access to training and education and, again, the interaction with their peers to help them grow in their competencies, all to further their career. When you think about competency, content, community, and the career, it's a social experience by definition, and using Web 2.0 technologies and social media is a natural for this type of application. WT: Bruce, you mentioned competencies. How can community members develop, enhance, or upgrade their skill sets? BC: Well, several Read More

Customer Analytics for Dummies (IBM Limited Edition)


In this e-book, take a look at the concepts for getting started with customer analytics and the specific techniques associated with it.

access billing history by partial customer name or premise  customer analytics, customer loyalty, customer retention, predictive analytics, social media analytics, big data, data insights, customer behavior Read More

Champion Plastics Reduces Inventory by One-third and Scheduling Time by One-half; Moves into New Market


With a new account on the line, Champion Plastics, Inc., couldn’t afford any missteps, especially with its electronic data interchange (EDI), so it decided to shop for a new system. The company was not initially looking for a full enterprise resource planning (ERP) system, but its method of inventory control was a high hurdle. Find out why Champion Plastics opted for cloud ERP and how it improved operational efficiency.

access billing history by partial customer name or premise  electronic data interchange, EDI, ERP, cloud ERP, mnufacturing ERP, production scheduling Read More

Using IBM Customer Analytics Solutions to Improve Acquisition Efforts


IBM Customer Analytics solutions provide powerful but easy to use business analytics capabilities, such as predictive analytics, reporting, planning, budgeting, and forecasting for both beginning and advanced users. These solutions can help you improve marketing campaigns and build profitable, long-term customer relationships.

access billing history by partial customer name or premise  IBM Customer Analytics, business analytics, predictive analytics, reporting, planning, budgeting, forecasting, customer data, customer trends Read More

Five Ways to Positively Impact Customer Retention and Business Operations


Maintaining strong business performance and retaining loyal customers requires continual vigilance and assessment. Establishing metrics that focus on value-added and customer- centric performance allows manufacturers to stay close to the pulse of market changes and dynamics. Learn how performance tools such as dashboards and reporting can help your company monitor performance and enable better and faster decision making.

access billing history by partial customer name or premise  manage product launch activities, access employee work overload conditions, reset priorities, and manage human resource assignments Workflow technology to push information proactively through the organization so that the project stays on track Non-Conformance Management (NCM) to detect, assign, track, and address exceptions immediately for reduced scrap and rework at the shop-floor level   Delivery performance and speed As product lifecycles and new product introduction timelines shorten, customers Read More

HP Announces Customer Engagement as a Service


HP Enterprise Services has introduced new services designed for organizations interested in multichannel customer experience contact centers. The HP Customer Engagement as a Service (CEaaS) resulted from the integration between HP’s cloud technology and Avaya's contact center technology. The contact center tools comprising the solution allow users to handle social media marketing, mobile

access billing history by partial customer name or premise   Read More