Abstract: If you could have a 360-degree view of your business, wouldn’t you want to take a peek? Most companies would say yes, but no business could benefit more from this panoramic view than large enterprises. Today, they’re getting that view—and more, from customer relationship management (CRM) technology. For large enterprises, CRM represents a powerful opportunity for positive change—and you ignore it at your own risk.

Abstract: A growing problem with rich multimedia electronic presentations is their increasing file size. Data files, in general, are larger, making it challenging to send them over the Internet. Most e-mail clients have limitations on attachment sizes, thus securely sending a one hundred megabyte PowerPoint presentation with embedded video over e-mail is nearly impossible. YouSendIt, however, offers solutions consisting of a free web service and the YouSendIt Enterprise Server. Both solutions offer comprehensive security options. The YouSendIt Enterprise Server is an enterprise level, complete large file transfer consisting of a dedicated server that can integrate with existing network security infrastructure.

Abstract: As energy resources become scarcer and more expensive, electrical efficiency is a more important performance factor in the specification and selection of large uninterruptible power supply (UPS) systems. There are three subtle but crucial factors that can affect the cost of operating a UPS system. Sadly, these factors are often unrecognized. Find out what they are, as well as common errors in evaluating UPS efficiency.

Abstract: How can you get the most out of a customer relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By purchasing a hosted CRM solution that’ll provide the benefits of an on-premise CRM solution without the need for a complex implementation or the assistance of an in-house IT team. Hosted CRM is a cost-effective solution that promises a quick return on investment (ROI).

Abstract: As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large enterprise vendors tend to step on mid-market vendor's toes. The real concern is to determine whether the mid-market cultural and functional differences are well understood and acted upon or do the large players simply offer a smaller mockup of their existing enterprise solutions. This article, which evaluates the PeopleSoft mid-market CRM solution, is the first of a series of research articles that focus on the mid-market applications provided by large CRM vendors.

Abstract: A solid product aside, good may be just too good for IQMS. Potential customers may shy away because its well-rounded solution may seem more appropriate for the upper-end of the market. This, combined with IQMS' reliance on Oracle, and its well-integrated product will pose challenges to the vendor's growth.

Abstract: Ensuring your data transfer is done in a manner that is secure, auditable, reliable, and compliant depends a lot on your IT applications. But choosing a solution for user-to-user secure file transfer can be challenging. For one thing, you need to ensure it supports your methods of handling confidential and sensitive information—to adhere to internal security and privacy policies and to government mandates. Find out more.

Abstract: TradeBeam offers a hosted GTM solution. Its ongoing acquisitions will eventually create an end-to-end solution linking physical and financial supply chains enabling companies to manage and execute global trade activities from a single software platform.

Abstract: This is an examination of Pronto Software's ERP solution. By looking at how areas where the Pronto product fulfills a large portion of selection criteria, companies can determine if it is worthwhile to pursue a relationship with Pronto. We ask the question, all things being equal, which modules contribute the most to the product's functionality.

Abstract: There are two major genres of PLM solution: CAD-PLM and ERP-PLM. These two types have different integration capabilities, but the gap between them is shrinking thanks to various factors driving the market. Currently, however, the difference still matters in the solution selection process.

Abstract: SAN JOSE, Calif., Oct. 26, 1999 -- At ISPCON'99, IBM's Lotus Development Corp. today announced the ASP Solution Pack, a hosted applications offering that provides a Lotus Domino- and IBM WebSphere-powered platform and a ready-to-rent solution set directly targeted at the needs of Application Service Providers (ASPs) and their small and mid-sized business customers.

Abstract: Before you commit to a web conferencing solution, you should answer several questions about what your organization wants to accomplish with an online collaboration tool. It’s equally important to understand your company’s requirements—from features and functions, to pricing, deployment, and support. Following the steps on this checklist can help you choose the web conferencing solution that delivers the greatest value.

Abstract: An online American bank, providing various financial services, needed to replace its legacy script-driven batch job processes with a job scheduling solution that could handle the bank’s growth. The bank’s IT team, however, faced two major hurdles affecting growth: both batch job processes and script-writing were manual and inefficient. A job management solution helped the bank achieve new levels of growth. Learn how.

Abstract: As traditional paper-based documentation and transactions shift to digital, companies must be vigilant that their electronic signatures solutions protect against forgery and guarantee non-repudiation. Also, these solutions must be easy to use. Before you sign the contract on a new digital signature solution, find out 10 vital criteria for choosing a solution that meets your needs—and sustains the integrity of your data.

Abstract: LeasePlan Norway, a large automobile fleet management company, needed an alternative to manual entry of incoming invoice data, while still maintaining complete accuracy. The company implemented AnyDocINVOICE for invoice data capture, because of its ease- of- use and ability to capture data without templates. Find out about all the other functionalities that prompted the company to install the solution in its Swedish office.

Abstract: Most metals companies are recognizing that it’s time to consider replacing their aging in-house developed information systems with a commercial enterprise resource planning (ERP) solution. There are many reasons why these companies should make the move to an industry-specific solution—the first being that the quality of their systems can be the limiting factor for growth in today’s competitive markets.

Abstract: Hosted private branch exchange (PBX) phone solutions are changing how small to medium businesses (SMBs) serve their customers, grow their business, and support their employees. Delivering the professional phone system capabilities large businesses use at a lower cost, hosted PBX is helping SMBs save money while putting their customer services on a par with much larger organizations.

Abstract: The media industry is undergoing radical change, driven in large part by new technologies such as the Internet, online publishing, and digital broadcasting. And at the heart of the industry is intellectual property. As the number of media and delivery channels explodes, you need to know how to manage rights inventory, license revenue streams, and royalty payments—efficiently and profitably.