Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming up its enterprise resource planning (ERP) and customer relationship management (CRM) portfolios with a wealth of enhancements and by embracing the cloud. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), sheds some light on their market positioning and future direction.
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hosted counterpart, Sage ERP Accpac Online , cover lower to core mid-market companies with multi-country operations (especially in English-speaking countries) and local processes in the light manufacturing, service, mining, and hospitality sectors. Sage ERP Accpac has about 45,000 customers, 250 ISV partners, and 1,000 resellers worldwide. Compared with its MAS siblings, Sage ERP Accpac is technologically superior, is international (with a solid market share in Canada, South Africa, India, etc.), and