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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 address for professional account management


Software as a Service for Customer Relationship Management and Sales
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by offering services for inventory and

address for professional account management  can be delivered to address the specific pain points of user enterprises, and these vendors need to painstakingly find those pain points and then figure out which of those can be satisfied by a hosted service. For example, SSA Global is currently focusing on how to enable its transport management, global trade management (GTM), and human capital management (HCM) capabilities with SaaS. Vendors will also have to build these services or acquire specialist companies that can meet this need. Finally, vendors

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Services (Non-manufacturing)

Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, and project management capabilities. Depending on the vertical market, additional industry-specific functionality may be included to address unique business requirements. Consequently, project-centric systems for accounting, architecture, construction, engineering, and professional services industries will support project management functionality; whereas health care, field service, distribution, and government systems will support functionality unique to those vertical markets. 

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Can change really be "managed"? It is possible to create motivators for accepting proposed changes. In fact, it's not only possible, but obvious, if the five principles of change are understood, and the five principles of recreational motivation applied.

address for professional account management  a complex topic. To address it properly, consider the typical personal reaction to the word change : Typically there are a few love it responses, but fear, concern, and apprehension are far more common. While some adventurous people may enjoy the challenge of new situations, the typical response is negative. Life's message for most people is that change is fraught with peril, and that stability is preferred, and equals security and safety. Yet the reality is that change occurs every day, mostly Read More

E-mail Response Management


E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s online relationship with customers will be increasingly critical to customer satisfaction and retention. That’s why managers need new tools to manage their corporate e-mail assets and better service the e-mail customer.

address for professional account management  date, message content, customer address and correspondence history. A Library Of Standard Responses Eliminates the need to type the same response over and over again. Pre-defined standard responses allow a consistent, professional reply to common customer inquiries, such as pricing and upgrade requests. To provide more personalized responses automatically, variables may be inserted in the standard responses. What's more, the standard response library offers the ability to pre-plan messaging to Read More

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address for professional account management  that enables users to address a large variety of industrial problems. Established customer base in the chemical process industries (CPI): Aspen's customers include 44 of the 50 largest chemical companies, 17 of the 20 largest petroleum refiners, and 16 of the 20 largest pharmaceutical companies. Experienced implementation and customer support personnel: Chesapeake has received high praise from consultants and clients for their staff of bright, experienced process engineers and modelers. Aspen Technology Read More

Project Portfolio Management for Service Organizations: Bridging the Gap between Project Management and Operations


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address for professional account management  tools to help them address their most pressing needs—cost reduction, return on investment (ROI), and measurably improved performance—while instilling practices that will serve them tomorrow and beyond. Find out how market leaders are leveraging the considerable benefits of WFM systems to gain a significant competitive advantage. Read More

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