X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 agent office software download


6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond
Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements

agent office software download  customer data, allowing the agent to cancel the card in just a few key strokes. An automatically generated process then sends out a new card. In the background, seamless to the agent, CPM provides intergration at the process level from the contact centre to the back office and back again, ensuring the agent is fully informed of all changes. Onyx has paved the way for delivery of a whole new level of service and efficiency. It has automated many manual and semi-manual processes, slashed approval times

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Merchandising Systems

Merchandising systems are the enterprise back and front-office software solutions upon which the majority of retailers rely to manage and support their daily tasks. These systems typically record product performance, which allows buyers to purchase merchandise according to that information and to make accurate merchandise decisions. Moreover, retail systems have capabilities for tracking inventory, capturing sales data, and managing retail prices. 

Evaluate Now

Documents related to » agent office software download

Business Intelligence


The ability to extract and present information meaningfully is vital for business management. Indeed, business intelligence tools enable companies to make better decisions, by providing the right information to the right people at the right time. Moreover, employees increasingly suffer from information overload, and require solutions that make informed decisions a more natural part of the everyday work experience.

agent office software download   Read More

17 Rules of the Road for Customer Relationship Management


Customer relationship management (CRM) is more than a product—it’s a philosophy. That’s why, when it comes to CRM systems, it’s important to understand all the benefits of an integrated application before beginning the selection process. After all, just as a chain is only as strong as its weakest link, a CRM solution is only as good as its implementation.

agent office software download   Read More

Are Your Laptops Protected against Careless Employee Use?


The best encryption and security policies will not protect your laptops against careless employee use. Learn about the latest innovations in tracking IT assets off the local area network (LAN), remotely deleting sensitive data, and physically recovering stolen computers.

agent office software download   Read More

Pronto Software Limited


For over 30 years, we’ve been working closely with our clients to create business management software that helps them get the absolute best out of their business. Our vision has always been to deliver tools that allow our clients to excel and prosper in whichever field they may be in – from mining to manufacturing, distribution to retail and services. In fact, our software has adapted appropriate functionality based on years of listening to feedback from customers just like you.  Your business is our business, so we’ll make sure that, rather than offering you anything off the shelf, we’ll listen to exactly what it is you need. By understanding where you are, we can understand where we can take you. Next, we adapt what we already have to make sure it fits your  business perfectly. We know that the best solutions are the product of revisions and improvements, fine-tuning and perfecting. That’s why our support services are always on hand to field questions and spot opportunities. To back them up, we’ve also built up an online knowledge base, with contributions from staff, industry experts, and Pronto Xi customers just like you. Finally, we reveal a solution that we know will help you take your business to the next level. Our easy-to-use software, fully integrated with IBM Cognos business intelligence technology, allows you to monitor and control every aspect of your business, from top floor to shop floor. You’ll improve productivity, customer service, and inventory accuracy. You’ll keep track of what’s making you money, and where the opportunities lie.

agent office software download   Read More

Cezanne Software


Cézanne Software provides human capital planning (HCM) and management software, and develops and designs solutions that enable organizations to better plan and optimize the human side of their business. The company’s focus is to provide the business owner with people-centered solutions to manage the execution and evolution of business processes that are critical for the organization's success. The privately held company's North American headquarters are in Boston, Massachusetts (US). Cézanne Software is a global software vendor with more than 300 company clients in Europe, North America, Latin America, and West Africa.

agent office software download   Read More

Global Software


Established in 1981, Global Software, Inc. is a privately owned company located in Raleigh, North Carolina (US). Their analytics suite, which includes Spreadsheet Server, Executive DASH, Cost Analyzer, and Budget Manager, is compatible with enterprise resource planning packages such as BPCS, Infinium, MOVEX, Oracle®, SAP®, Jack Henry, and J.D. Edwards, and runs on iSeries/AS/400, Oracle®, SQL Server, and Microsoft Access DB. With over over 1,000 customers and 3,500 installations worldwide, Global Software’s products are used in 39 countries. Global's European headquarters are in London, UK, and they have distributors in the United Kingdom, Canada, Australia, Italy, Spain, Mexico, New Zealand, Germany, Switzerland, France, Denmark, and Israel.

agent office software download   Read More

VDoc Software


A subsidiary of the Axemble Group, a holding company with extensive experience in the small to medium business (SMB) market, VDoc Software is an independent software vendor with 500 customers and more than 400,000 users. Since 1996, the vendor has provided software that focusses on processes, employee productivity, and organizational relationships with customers and partners. VDoc Software is headquartered in Charbonnières les Bains (France).

agent office software download   Read More

Expandable Software


Founded in 1983, Expandable Software, Inc. develops, markets, and supports an integrated manufacturing enterprise resource planning (ERP). The company's implementation process is performed exclusively with direct employees of the company. Expandable's customers-which range from start-ups to growing manufacturers with annual revenues approaching the billion-dollar mark-manufacture a variety of products including medical devices, electronics, and consumer goods. Expandable is headquartered in Santa Clara, California (US), with offices in California (US), Medway, Massachusetts (US), and New Albany, Ohio (US).

agent office software download   Read More

A3 Software


Wolters Kluwer is "The Professional's First Choice" for information, tools, and solutions that can help professionals make critical decisions more effectively and improve their productivity. Wolters Kluger Legal, Tax, and Regulatory offers a range of information software and services to law firms, accounting firms, corporations, and governments. Using the latest technologies, the company aims to ensure that its customers have the solutions they need, when they need them, and in the media best suited to their requirements. The company, with revenues of 3.4 billion Euros in 2007, is listed on Euronext Amsterdam as WLSNC.AS, stock code 39590, ISIN code NL0000395903, and is included in the AEX and Euronext 100 indices. Other brands owned by the company include ASPI, IPSOA, Kluwer, Lamy, LA LEY, Luchterhand, Norstedts, Juridik, and Teleroute. Wolters Kluwer has headquarters in Amsterdam (The Netherlands), with operations in Europe, North America, and Asia Pacific.

agent office software download   Read More

JDA Software Group


JDA® Software Group, Inc., The Supply Chain Company®, offers the broadest portfolio of supply chain, retail merchandising, store operations and all-channel commerce solutions to help companies manage the flow of goods from raw materials to finished products and into the hands of consumers. JDA’s deep industry expertise and innovative cloud platform help more than 6,000 companies optimize inventory, labor and customer service levels. As a result, JDA solutions have become the standard for the world’s leading retailers, manufacturers and distributors. JDA's planning, optimization and execution solutions span the entire supply chain from materials to the consumer, leveraging the powerful heritage and knowledge capital of integrated brands including RedPrairie®, i2 Technologies®, Manugistics®, E3®, Intactix® and Arthur®.

agent office software download   Read More