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Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
 

 allow customers to apply for new services over the internet


Turn the Internet into a Strategic Sales and Interaction Channel
With the emergence of the Internet, the business environment has changed for many organizations, and will change to an even greater extent in the future. Indeed

allow customers to apply for new services over the internet  wiki Web sites, which allow users to edit Web site pages) and peer-support forums. These trends have helped companies enrich their knowledge base and have opened new avenues for providing customer support. Moreover, by giving customers the ability to help their peers, organizations have transformed selfhelp from an individual effort to a collaborative one. Enable Choice and Flexibility for Customers Technology should enable appropriate choices for service and a blending of service modes and channels. Ba

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CC&B for the Telecommunications Industry RFI/RFP Template

CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioni... Get this template

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Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...

Documents related to » allow customers to apply for new services over the internet

IT Sales Lead Generation: Understanding the Complex Sales Needs of the IT Industry


The sales lead generation process for technology companies is very different from lead generation in other industries. Technology sector needs are more precise, and the target market is almost exclusively business-to-business (B2B), with the individuals often being decision makers high up the corporate ladder. Find out how to reach this difficult target, with prospecting methods and tips for making more complex sales.

allow customers to apply for new services over the internet  into full opportunities, and allow a business to target their full sales pitch on companies with a definite need and a definite interest. This means sales time is spent closing deals, and not trying to find them. Stage 1 - List Development While it seems a very basic starting-point for enterprise prospecting, effective list development is often overlooked. Effective list development can be the key to the success or failure of an enterprise prospecting campaign. If you don't define the basic parameters of Read More

New Dimensions in EC and SCM Part 5: E-Procurement for Process Improvement


From point-and-click ordering using Web-based catalogs of individual suppliers, to marketplaces that bring together in one place the products or services offered by multiple suppliers, to live auctions that determine the lowest-price bidder — there is a wide range of new e-procurement methods and tools to help businesses buy goods and services better, faster, and cheaper.

allow customers to apply for new services over the internet  specific situations and that allow users to remain fully in control of their own procurement activities. For example, B2eMarkets, Inc. , offers users a Strategic eSourcing Management solution that walks online users through each step of a consulting-type procurement methodology, including gathering data, analyzing requirements, and setting strategy, as well as executing e-procurement through shopping e-marketplaces, conducting reverse auctions, and using other methods that are built into the application. Read More

How to Overcome the Limits of Enterprise Software


Is your enterprise software really making you more competitive? After all, for years you’ve had to make expensive trade-offs between application dependability and manageability—and the sheer computing power required to deliver effortless scalability simply didn’t exist. However, a new type of software environment is successfully and cost-effectively meeting the requirements of today’s most demanding applications.

allow customers to apply for new services over the internet  computing, enabling applications that allow companies to accelerate and improve decision-making, provide better value and service to consumers, and operate more efficiently, with the overall result of getting ahead - and staying ahead - of the competition. Application fabrics are in use today by some of the savviest enterprises in the world, who understand that technology-related advantages can enable powerful business agility. A great example of a company that is reaping the benefits of its technology ad Read More

The Seven Keys to World-class Manufacturing


What does it mean to be a world-class competitor? It means being successful in your market against any competition—regardless of size or country of origin. It means matching or exceeding any competitor on quality, lead time, cost, customer service, and innovation. It means picking your battles—competing on the terms dictated by you. But how do you get there?

allow customers to apply for new services over the internet  toward continuous improvement, will allow you to achieve or even surpass expectations. Streamline Outsourcing Processes Outsourcing of manufacturing operations is a common practice today because it offers flexibility- the ability to change products or processes rapidly- and can often save money by exploiting economies of scale or other favorable cost factors offered by the contractor. There are two approaches to outsourcing: a single process step or group of steps may be performed by an outside resource ( Read More

The Miracle in Detroit: Putting the ROI into ITIL


IT managers understand the difficulty of demonstrating returns on investment for technology projects. The issue is particularly acute for large multiphase deployments, such as IT infrastructure library (ITIL) implementations: massive projects which are hard to sell to management, and which promise returns many years in the future—after significant investment. So how do you get management to buy into your vision?

allow customers to apply for new services over the internet   Read More

The Automotive Supply Chain in the New Normal: Analysis of the Industry and its Supply Chain Opportunities


While change is never easy, continuing with an outdated process does not help companies to stay competitive. Learn how transforming your S&OP process from a supply-demand balancing exercise to a strategic approach that integrates your entire business can increase supply chain visibility, improve customer service, and ensure a better balance between demand, capacity, and profitability. And know the Top 10 myths in S&OP.

allow customers to apply for new services over the internet  supply chain management,scm,global scm,global supply chain management,supply chain management review,supply chain management software,global supply chain,what is supply chain management,supply chain logistics management,supply chain management certification,software supply chain management,supply chain,logistics supply chain management,value chain management,supply chain managment Read More

The VMTurbo Cloud Control Plane: Software-driven Control for the Software-defined Data Center


The software-defined data center has the potential to extend the agility, operational, and capital benefits of virtualization throughout the data center stack. This paper outlines the need for software-driven control—the intelligence or “control plane” that can take advantage of the new software-defined capabilities, enabling enterprises and service providers to achieve the true potential of software-defined flexibility.

allow customers to apply for new services over the internet  cloud control plane, virtualized data center, software-driven control, software-defined data center, capacity management Read More

The Benefits of Running Your Business Software in the Cloud: Strategies for Success


With the growth of cloud computing, businesses must understand their application footprint, how applications and business processes cross departments and lines of business, and how to optimize their applications architecture around collaboration and process. This white paper shows how businesses can position themselves for cost-effective growth and improved competitiveness by combining an integration applications strategy with cloud delivery.

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Technology and the Lean Enterprise: Building an Infrastructure That Drives the Highest Value to the Customer


Across the industrial machinery and components industry, successful lean initiatives are increasing as manufacturers recognize the key enabler of continuous improvement and eliminating waste—technology. This white paper presents six brief case studies of manufacturing companies that have built an underlying technology infrastructure to support a foundation for increasing their value to their customers.

allow customers to apply for new services over the internet  what is lean enterprise,the lean enterprise memory jogger,the complete lean enterprise,product development for the lean enterprise,lean production lean enterprise,lean initiatives,lean enterprise value,lean enterprise training,lean enterprise system,lean enterprise solutions,lean enterprise research centre,lean enterprise model,lean enterprise memory jogger,lean enterprise definition,lean enterprise consulting Read More

Tying the Shop Floor to the ERP System


Enterprise resource planning (ERP) on the shop floor is critical. High-performing manufacturers have found that full integration of real-time operational data collected from the shop floor to the top floor is key to reducing costs, streamlining operations, and improving customer satisfaction. Learn how integrated ERP brings manufacturers improved quality, increased production throughput, less scrap, and other benefits.

allow customers to apply for new services over the internet  through the same lens, allowing the easy distillation of data using common data points. Global companies quickly deploy Plex Online with new acquisitions so they can easily compare results in different facilities and strategically determine product design and order fulfillment. They also extend Plex Online to their suppliers. Because the system is integrated, suppliers can directly ship products to OEMs on behalf of the producer. Using the Plex Online EDI module, they can send advanced shipping notices Read More

The Rise of USB in the Data Center Implementation Can Make the Difference


In the past 12 years, the universal serial bus (USB) has grown from pipe dream into the de facto standard for devices such as portable memory devices, video game consoles, personal digital assistants (PDAs), and more. Learn how a USB keyboard/video/mouse (KVM) can correctly emulate the constant presence of a keyboard and mouse to each connected computer, offering much more flexibility in the data centers of tomorrow.

allow customers to apply for new services over the internet   Read More

The Changing Role of the CIO


No department within an organization has undergone such a profound change as that of IT. The platforms used to deliver IT products and services, the tools of the trade and skillsets required to do the job have changed. On top of all that, the IT function is now being integrated into the company’s other operations and is expected to operate as a business within a business. Overseeing this sea change is the CIO. This paper examines how the role of the CIO has been evolving to meet today’s new world of IT.

allow customers to apply for new services over the internet  IT, CIO role, Jim Zimmermann, Skillsoft, IT landscape, IT department Read More

E-Procurement Usability: The Good, The Bad and The Ugly


Adoption of enterprise resource planning (ERP)-based E-Procurement solutions has hit a plateau in recent years due to inherent usability deficiencies, exacerbated by heightened user expectations. It is now possible to leverage all the existing infrastructure of leading platforms with a friendlier, consumer-like user interface (UI) that can be rapidly deployed with minimal cost or change management impact. Find out how.

allow customers to apply for new services over the internet  E-Procurement,SAP,SRM,usability,UI,P2P,catalogs,spend management,adoption,procurement Read More

Beyond the Basics: The Value of Integrated CRM


Customer relationship management (CRM) is more than just software or a set of processes--it's a business culture solidly focused on winning and keeping the right customers. A good CRM solution builds value to your business. Learn about the value of an integrated CRM suite.

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