Home
 > search for

Featured Documents related to »  asian call center


IFS Wins in Field Service Management
While it may not be surprising that IFS has lately had a streak of enterprise resource planning (ERP) and enterprise asset management (EAM) wins in its

asian call center  late 2012, IFS won an  Asian telecom company . In January 2013, IFS announced that the seventh largest Pepsi-Cola franchise company in the US is expanding its footprint  with the IFS Metrix Service Management Mobile solution. WP Beverages , a subsidiary of Wis-Pak Inc. , is a distributor of Pepsi-Cola and other leading soft drinks, serving markets in Wisconsin, Illinois, Michigan, and South Dakota. WP Beverages has been using IFS Metrix Service Management software to automate business processes for Read More
Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
Start evaluating software now
Country:

 
   

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » asian call center


Onyx Software: CRM Vendor Battling For Viability
Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM market. A strong customer focus and a

asian call center  Onyx has had an Asian systems integrator develop a wireless application that brings some functionality of the Employee Portal to the Compaq Ipaq, but each of Onyx's major competitors has made more progress. Siebel announced the release of wireless eBusiness applications in February of this year, and has since then partnered with Sprint PCS to bring Siebel applications to Sprint's Wireless Web. In October Kana announced the release of Kana mBusiness, a set of wireless applications that bring some of the Read More
Maple Leaf Farms Improves Inventory Control with WMS
As one of North America’s premier producers of duck products, Maple Leaf Farms knew the importance of delivering fresh, quality goods to its customers. But in

asian call center  feet) are exported to Asian markets where they are considered a delicacy. Even the feathers are utilized by Maple Leaf's down product subsidiary. Nothing is wasted, and everything must be accountable within the inventory system at a very precise level. Once production is complete and products are ready for shipment, they are boxed and transported to the distribution center. Since Maple Leaf operates multiple plants across the country, the solution needed to integrate all facilities and all phases of the Read More
(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

asian call center  satisfaction. Asian Market Support Asian market support is provided via double-byte enablement for the ability to operate Consona Enterprise CRM on a non-English platform. (from Onyx Announces Advanced Process Technology; Innovative Solution Aligns Customer Processes, Accelerates Customer Service and Slashes Costs ) One should note, however, that process management is only part of the story. The reality is that it provides Consona additional baseline infrastructure to deliver tools that help customers ena Read More
Resilient Enterprise Solutions Vendor Displays Sociability and Pragmatic Product Development
During its stabilization phase IFS product development has brought about pragmatic developments, including its latest release, IFS Applications 7. The vendor

asian call center  IFS functionality for the Asian market, and to expand IFS implementation capabilities therein. 3. Systems integrators, such as Accenture , IBM Global Services , and ATOS Origin for implementation services in opportunistic industry sub-verticals in selected countries. Likewise, the vendor plans to repeat the model of developing global and local partnerships with well-known companies in niche industries in different countries (such as ABB , IBM , Det Norske Veritas , and so on) for expansion, while product Read More
A Pragmatic Approach to Server and Data Center Consolidation
Server and data center consolidation has never been more important. Issues such as server sprawl and increasing costs have made consolidation the number one

asian call center   Read More
Business Application Research Center
Business Application Research Center (BARC) is a software industry analyst firm. BARC@s specializations include data management and business intelligence. The

asian call center   Read More
Building the Small Contact Center
Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that

asian call center  the Small Contact Center Building the Small Contact Center If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Zeacom, the leading provider of Contact Center and Unified Communications (UC) software and services. Source : Zeacom Resources Related to Building the Small Contact Center : Contact Management System (CMS) (Wikipedia) Building the Small Contact Center Contact Centers is also known as : Contact Center Application , Contact Read More
Social Media and Your Call Center: Three Lessons Every Call Center Manager Should Learn and Apply
Online services like Facebook and Twitter are rewriting the rules on customer service. Complaints that once would have stayed at the water cooler are now

asian call center  Media and Your Call Center: Three Lessons Every Call Center Manager Should Learn and Apply Online services like Facebook and Twitter are rewriting the rules on customer service. Complaints that once would have stayed at the water cooler are now broadcast effortlessly by consumers. And because these comments are searchable and permanent, they are extraordinarily powerful. This paper presents three important lessons for every executive that oversees a call center. Download now to learn what they are Read More
Classification of Data Center Infrastructure Management (DCIM) Tools
Data centers today lack a formal system for classifying infrastructure management tools. As a result, confusion exists regarding which management systems are

asian call center  DCIM, data center, data center infrastructure management, DCIM management, DCIM classification, IT, IT infrastructure, APC by Schneider Electric Read More
10 Errors to Avoid When Commissioning a Data Center
Data center commissioning requires tight coordination between vendors, facilities, IT departments, engineers, the commissioning agent, and others. Managed

asian call center  data center planning,data center construction,commissioning manager,data center projects,commissioning process,efficient data center,proper commissioning,commissioning engineer Read More
Technology Evaluation Centers (TEC) launches its ERP for Services Evaluation Center
In response to its global demand from IT decision makers in service industries, software evaluation firm Technology Evaluation Centers (TEC) has launched its

asian call center   Read More
Enterprise Saves Over $1 Million on Sophisticated Call Routing to Nine Locations
In less than six months, RxAmerica was able to respond to unprecedented call volume—primarily from seniors seeking information on the US Medicare prescription

asian call center  Saves Over $1 Million on Sophisticated Call Routing to Nine Locations In less than six months, RxAmerica was able to respond to unprecedented call volume—primarily from seniors seeking information on the US Medicare prescription drug program—by increasing their service representative population by more than 500 percent, and by opening 6 new call centers. The cornerstone of their solution: a hosted call routing platform. Read More
Case Study: Trillium Health Center
For Trillium Health Center, one of Canada’s largest community hospitals, getting the right information to the right people at the right time is essential to

asian call center   Read More

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others