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ASP Traffic Analysis! What Next - ASP Odometers?
WebTrends will begin offering an Application Service Provider (ASP) solution for web traffic analysis. The offering has options both for traditional traffic

asp service  Analysis! What Next - ASP Odometers? Event Summary WebTrends Corporation (NASDAQ: WEBT) is creating a business unit to provide web log analysis on an ASP basis. The new unit will offer its services through a platform called WebTrends Live. A user embeds a small piece of JavaScript code, provided by WebTrends, on every page to be tracked. When a surfer loads such a page the JavaScript sends data back to a WebTrends server farm. Traffic analysis information that includes the page view is available within Read More...
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » asp service


What Is Software as a Service?
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be

asp service  the ASP model, the ASP vendor typically owns the software. The subscription buys the right to access the software for the period of the subscription on either a time basis or on a usage basis (e.g., so much for such a transaction). Conversely, in the SaaS model, there is no upfront capital investment, and no hardware or software to purchase. Users and their implementation partners (Web developers and systems integrators) may only customize and manage the content, design, and business logic of their Web Read More...
ASP Infrastructure: The Party Has Started
On June 14th, Nortel Networks unveiled their Comprehensive Service Management Solution for the ASP Market. They've assembled an interesting portfolio of

asp service  the estimates on the ASP market are in the billions. By 2003, analysts are predicting an Application Service Provider market anywhere from 4 to 20 billion. E-commerce estimates are the same, if not higher. With industry pundits forecasting green fields and sunshine for the Application Service Providers, it is not surprising companies are creating support solutions designed specifically for ASP's. Nortel joins a party in full swing. AT&T, MCI, and Lucent have all launched similar efforts. (For more Read More...
Are ASP Applications Right for You? Part 1: Decision Factors
Like so many Internet conventions, the Application Service Provider (ASP), is really a combination of two 'old' concepts, turn key applications and outsourced

asp service  1: Decision Factors Are ASP Applications Right for You? Executive Summary    An Application Service Provider (ASP) provides an outsourced application to a firm, freeing the firm from hardware costs, training on the system operation, installation and system operation itself. Originally, ASP applications focused on a fairly narrow functional scope, however, as the market matures, the functionality the applications address is growing. It is now possible to contract for virtually any service or group of Read More...
Software as a Service Is Gaining Ground
Software as a service is the latest incarnation of the hosting model. The demand for cost efficiency, information technology flexibility, and faster return on

asp service  from this model. Thus, ASP and outsourcing are two distinct models. Traditional software vendors know little about the intricacies of networking and hosting, as their expertise lies in software, so there is still room for true ASPs. These ASPs should have little to do with outsourcing or hosting, but rather should provide SaaS. The way in which application service provisions are defined and deployed is being revisited. Emphasis is increasingly placed on applications and services, whereby, in their quest Read More...
Generating Revenue from Service
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including

asp service  of applying the practical aspects of a CRM solution into day-to-day working. The two scenarios consist of a renewal contract and new business. It becomes clear that there is very little significance in the team composition though numbers will vary according to the client. Scenario 1 Renewal Contract In most cases the account team will use existing information on the client to understand the current situation. In the worst case they will only look at the opportunity to sell new products, parts exchange, Read More...
Multi-channel Service Delivery: Getting Customers the Service they Want, Where, and When they Want It
While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in

asp service  channel Service Delivery: Getting Customers the Service they Want, Where, and When they Want It While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in enveloping their customers with the right level of service information via the channels where customers prefer to receive such information. Learn how connecting with customers allows these companies to outperform their peers in key customer-facing and Read More...
We Are All IT Users Now: Managed Service Providers, Software as a Service, and the Management of Remote Devices
The network of devices used for information, security, and daily transactions is now ubiquitous, and everyone now relies on it even if they don’t acknowledge it

asp service  Are All IT Users Now: Managed Service Providers, Software as a Service, and the Management of Remote Devices The network of devices used for information, security, and daily transactions is now ubiquitous, and everyone now relies on it even if they don’t acknowledge it. But network failure can cause widespread disruption, unhappy customers, unproductive employees, and lost business. Ensuring network availability, security, and efficiency is a job for experts who need powerful tools to carry out these Read More...
IFS Field Service Management
IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service

asp service  Field Service Management IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service organizations of all sizes need to profitably serve customers and is available on-premise or in the cloud. Standard functionality covers the entire field service lifecycle from customer relationship management (CRM), scheduling, and mobile service, to contract pricing, warranty repair, and parts management. Available Read More...
The Rising Financial Importance of Service
For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results

asp service  Rising Financial Importance of Service For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results. Download this infographic from the Aberbeen Group and see how organizations can win by providing best-in-class service to their customers. Read More...
The MicroStrategy/ Intelligroup ASP
MicroStrategy Announces ASP Alliance: Intelligroup to Deliver MicroStrategy's Intelligent E-Business™ Solutions to Small and Midsize Businesses.

asp service  MicroStrategy/ Intelligroup ASP The MicroStrategy/ Intelligroup ASP A. Turner - April 18th, 2000 Event Summary In March, MicroStrategy Incorporated (NASDAQ: MSTR), a provider of Intelligent E-Business software, and Intelligroup, Inc., (NASDAQ: ITIG), an Application Services Provider (ASP), announced a strategic ASP alliance. Through its ASPPlus offering, Intelligroup will host, implement, manage, and support applications developed on MicroStrategy's Intelligent E-Business Platform. Through Read More...
The Executive Buying Guide to Employee Self-service
Employee self-service (ESS) is an online technology that automates workflow, and allows both employees and managers to view and update human resources (HR) and

asp service  self-service,guide,HR,management Read More...
Customizing Agile for a Service Business
The common agile processes such as Scrum require some customization to function in a service business, where real-time estimates, hard due dates, and hourly

asp service  Agile for a Service Business The common agile processes such as Scrum require some customization to function in a service business, where real-time estimates, hard due dates, and hourly billing are the norm. This case study examines how Vanteon customized its agile process to fit its business model while maintaining the flexibility and transparency normally associated with agile development. Read More...
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the

asp service  Service Management (FSM) Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the Read More...
Self Service Business Intelligence
Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical

asp service  Service Business Intelligence Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical and business complexities of identifying data sources, transforming and integrating data sets, enhancing data quality, and providing a data repository are necessarily addressed before a self service BI application is made available. Read this white paper to learn more about how the technical framework and Read More...

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