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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 at least 999 department cost center entities


Case Study: U.S. Department of Agriculture
In 2004, the U.S. Department of Agriculture (USDA) was using seven separate systems to manage training for nearly 140,000 employees worldwide. Learn how the

at least 999 department cost center entities  (USDA) was using seven separate systems to manage training for nearly 140,000 employees worldwide. Learn how the department decreased training costs by implementing a single learning management system (LMS) for all USDA training—including mandatory, mission specific ,and discretionary training, and additional training for USDA’s 29 agencies and staff offices.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Data Center Economics: Analyzing Challenges and Opportunities


In order to meet data center challenges, organizations must take measures to consolidate data centers and look at outsourcing arrangements and alternate models of data center management. However, because carrying out a data center strategy typically requires a large investment in time and costs, organizations today are making tactical decisions that have minimal impact. While some organizations are contemplating alternate models for data center management, others seem to be dragging their feet in making any meaningful changes to their strategy. Find out more in this report on results from a survey that included 75 CIOs and heads of IT from Fortune 1000 companies across US, Europe, and Asia-Pacific.

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Data Center Projects: System Planning


System planning is the Achilles’ heel of a data center physical infrastructure project. Planning mistakes can propagate through later deployment phases, resulting in delays, cost overruns, wasted time, and a compromised system. These troubles can be eliminated by viewing system planning as a data flow model, with sequenced tasks that progressively transform and refine data from initial concept to final design. Learn more.

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Moving to the Cloud: Understanding the Total Cost of Ownership


In Moving to the Cloud: Understanding the Total Cost of Ownership, you'll learn about the hard and soft costs associated with both cloud-based and ...

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Total Cost of Ownership Secrets for Enterprise Applications


Any enterprise suite will pay for itself faster if you work diligently to reduce the total cost of ownership (TCO). Those who interact with companies on implementing and maintaining their systems know that some project owners are very good at keeping the cost of their enterprise applications as low as possible. We’ll look at their TCO secrets.

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Best Practices for Improving Performance in Your Contact Center


In successful contact centers, top agents provide a superior experience for customers and ultimately help grow revenue for a company. How does your contact center stack up to the competition? Are you doing all you can to run a high-performing contact center that keeps customers happy and builds long-term relationships? In this guide, experts share their top 6 best practices for improving contact center performance.

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Cost and Pricing Models in Food and Beverage Processing: Seeing the Forest through the Trees


Lost sight of your bottom line? Product pricing not in step with your actual costs? So busy trying to stay on top of cost behavior that you can’t keep your costs under control? Cost and pricing models, as part of an enterprise resource planning (ERP) system, can help you better understand your costs. Put corrective measures into motion before problems occur—and save your food and beverage enterprise time and money.

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A Pragmatic Approach to Server and Data Center Consolidation


Server and data center consolidation has never been more important. Issues such as server sprawl and increasing costs have made consolidation the number one priority among IT managers. New virtualization technologies, however, are helping data centers combat these problems. Learn about the factors that are driving consolidation initiatives today, and find out what best practices can be used for ensuring its success.

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Using CRM to Boost Call Center Performance


Call centers are the focal point of customer experience and can create a valuable competitive advantage. Providing call center staff and their managers with the right customer relationship management (CRM) tools for interdepartmental coordination, real-time pipeline visibility, a centralized database, and actionable intelligence improves overall performance and accountability. This white paper aims to enable CRM strategy.

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Veeam and FlexPod Availability for the Modern Data Center


Data centers today are complex business environments that provide IT administrators with a host of challenges. Customers, partners, suppliers, and geographically-dispersed employees require constant access to information. This document from Veeam Software outlines the company’s approach to data management, including scaling capacity and reducing overall IT costs.

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Business Application Research Center


Business Application Research Center (BARC) is a software industry analyst firm. BARC’s specializations include data management and business intelligence. The company also organizes conferences and runs seminars.

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