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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 bank of america customer relationship manager


How 5 Companies Increased Revenue and Profitability with Leadership and Customer Relationship Management Software
Small to medium businesses (SMB) want to stay competitive, increase revenue, and remain profitable at the same time. This can be a challenge. Whether companies

bank of america customer relationship manager  Hitachi Data Systems, and Bank of New York. About Maximizer Enterprise Maximizer Enterprise TM is an affordable and customizable customer relationship management (CRM) solution for small and medium-sized businesses that integrates sales and account management, marketing automation, customer service, and e-commerce software tools. Throughout the customer life cycle, Maximizer Enterprise enables you to attract prospects, win new customers, and improve customer satisfaction by enabling all staff to share

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Documents related to » bank of america customer relationship manager

One Vendor's Exploit of Marrying Infrastructure with Selling and Fulfillment Applications


For many manufacturers, distributors and retailers with a mishmash of disparate back-office business applications, Sterling Commerce, a traditional integration and communication provider, has recently unveiled a package designed to automate web-based commerce all the way from order capture to fulfillment and payment, as a result of bringing together a few prudent acquisitions over the last three years.

bank of america customer relationship manager  borders, in the exporter/importer bank, or in transit, especially when the goods change hands between waterway and road or rail transportation carriers. Therefore, to expand its opportunity, other collaborative SCM areas that Sterling Commerce might want to better address in the future (possibly through a strategic alliance, if it is too much of an effort to develop them in-house) are strategic sourcing and collaborative product lifecycle management (PLM, see Distinctions and Benefits of Strategic Read More

Microsoft Lays Enforced-Concrete Foundation For Its Business Solutions


While most of its applications co-opetitors have been licking their wounds and dreading another financial quarterly report, cash amassed Microsoft has recently shown a flair for aptly devising and executing a strategy for its Microsoft Business Solutions (MBS) division portfolio, to its partners and customers delight and to dismay of its archrivals.

bank of america customer relationship manager  all sizes. Further, the Bank One Direct PayChek Card from MBS should allow companies to work exclusively within their enterprise resource management (ERM) system from account setup through payment and ongoing maintenance. With Direct PayChek Card , no changes are reportedly needed on existing MBS Great Plains or MBS Solomon applications. MBS also announced it will deliver two new industry-specific solutions, MBS Professional Services Automation ( PSA ) and Microsoft Retail Management System ( RMS ). Read More

(Forgotten) CRM and ERP Kingdoms in the Making?


Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona Enterprise CRM. Read this comprehensive analysis of Consona Enterprise CRM to find out what lies ahead for this flagship product.

bank of america customer relationship manager  Staples , HP , Bank of America , and Motorola . Its features include Web self-service, call centers, and in-store kiosks. The Consona Knowledge Platform is the foundation for the application suite. As described in its product description, this KM tool has the following features: A knowledge auto-classification engine that automatically tags and organizes disparate knowledge sources, including unstructured documents, transaction data, experts, and authored support content A natural-language processing Read More

Enterprise Applications: The Cost of Keeping Current… Or Not


During difficult times it may be tempting to postpone upgrades, treating them as discretionary or optional projects, when in fact they could very well provide a path to doing more with less. Return on investment (ROI) becomes even more important in a down economy. Find out why upgrading may be the most effective and direct way for your organization to increase productivity, improve customer service, and reduce costs.

bank of america customer relationship manager  Founded in 1817 as Bank of Montreal, today BMO Financial Group is a highly diversified financial services provider offering clients a broad range of personal, commercial, corporate and institutional financial services across Canada and in the United States through BMO Bank of Montreal, BMO Nesbitt Burns, BMO Capital Markets and its Chicago-based subsidiary, Harris Bank. Its journey, through its use of the Oracle E-Business Suite On Demand, began with BMO Bank of Montreal, in September 2000, and has Read More

Commission Manager


PDG Group Model 839 Commission Manager™ improves incentive compensation, sales tracking and performance management processes, and helps broker-dealers design firm-specific and process-specific workflows that meet the most complex requirements.  Xtiva’s service-oriented solutions adapt as businesses grow and change – all with minimal involvement from IT departments. 

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New Destinies: Stories of Outcomes Sensed, Predicted, and Changed in the World of the New Business Imperative


Remember 10 years ago, or maybe just 5, you used to have the luxury to think about your decisions. Not anymore. New rules apply to the global business environment. Those who choose real-time business intelligence are likely to gain the insight and agility to measure risk and reward in an instant—and move forward. Destiny is no longer in the hands of fate. It’s determined now, in a second. New outcomes await. Determine yours with business intelligence solutions from SAP.

bank of america customer relationship manager  Destinies: Stories of Outcomes Sensed, Predicted, and Changed in the World of the New Business Imperative Remember 10 years ago, or maybe just 5, you used to have the luxury to think about your decisions. Not anymore. New rules apply to the global business environment. Those who choose real-time business intelligence are likely to gain the insight and agility to measure risk and reward in an instant—and move forward. Destiny is no longer in the hands of fate. It’s determined now, in a second. New Read More

Customer Relationship Management (CRM)


When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However, relationships also exist between companies and their vendors, companies and their customers, vendors and their suppliers, employees, different departments of the same company, and so on. The Relationship Management Evaluation Center concentrates on CRM and supplier relationship management (SRM), as software and information and communication technology (ICT) play a major role in facilitating effective relationship management among all parties involved.

bank of america customer relationship manager  Relationship Management (CRM) When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However, relationships also exist between companies and their vendors, companies and their customers, vendors and their suppliers, employees, different departments of the same company, and so on. The Relationship Management Evaluation Center concentrates on CRM and supplier relationship management (SRM), as software and Read More

Introduction to Customer Relationship Management


The time when a company decides to move to customer relationship management (CRM) tools marks their progress to professionalism and profit in multiple ways. This introduction to CRM provides guidelines for companies contemplating this critical step in their development.

bank of america customer relationship manager  customer relationship management, CRM tools, CRM introduction, sales force automation Read More

The Integration Factor: The Inherent Value of Best-of-Class Enterprise Solutions


Monolithic ERP systems have proved inflexible in a period of change. The cost of maintenance and modifications are often prohibitively expensive. Yet most best-of-class applications generally lack strong integration tools. As a result, many companies cannot support change effectively. See how you can supplement the capabilities of your legacy ERP solutions with a flexible, innovative financial management system-and thrive during change.

bank of america customer relationship manager  Integration Factor: The Inherent Value of Best-of-Class Enterprise Solutions Monolithic ERP systems have proved inflexible in a period of change. The cost of maintenance and modifications are often prohibitively expensive. Yet most best-of-class applications generally lack strong integration tools. As a result, many companies cannot support change effectively. See how you can supplement the capabilities of your legacy ERP solutions with a flexible, innovative financial management system-and thrive Read More

Euclides America


EuclidesBindar is an independent company, specialising in providing IT services and supplying IT resources and knowledge. Gold Certified Partner de Microsoft® to Microsoft Dynamics NAV, Microsoft Dynamics AX y Microsoft Dynamics CRM. We provide added-value services associated with:  Consulting regarding processes and implementation of ERP Dynamics solutions;  Integrated mobility solutions;  WEB solutions (B2C, B2B, B2E);  BI solutions (Business Intelligence);  ON LINE integration of fixed or portable Sale Point Terminals (PST or POS); Vertical/Industry Solutions. It is Euclides' ongoing commitment to provide its clients with the best solution and the best service, for which it has developed a strong technological and commercial alliance with a range of companies from the professional services and IT and communications (ICT) sector.

bank of america customer relationship manager  America EuclidesBindar is an independent company, specialising in providing IT services and supplying IT resources and knowledge. Gold Certified Partner de Microsoft® to Microsoft Dynamics NAV, Microsoft Dynamics AX y Microsoft Dynamics CRM. We provide added-value services associated with:  Consulting regarding processes and implementation of ERP Dynamics solutions;  Integrated mobility solutions;  WEB solutions (B2C, B2B, B2E);  BI solutions (Business Intelligence);  ON LINE integration of Read More

Visual Asset Manager


Visual Asset Manager is an Asset Tracking Software designed to control and manage mobile and fixed assets. This comprehensive software centrally manages what assets you have, where they are located, who uses them and all associated costs. A dynamic asset tracking solution, Visual Asset Manager has extensive barcoding and Radio Frequency Identification (RFID) technologies and functions built in.    

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Analysis of Active Voice's Acquisition of PhoneSoft, Inc.


Active Voice will integrate all of PhoneSoft's functionality into their existing "Unity" voice-messaging product to target Lotus Notes Domino R5.

bank of america customer relationship manager  of Active Voice's Acquisition of PhoneSoft, Inc. Event Summary SEATTLE, /PRNewswire/ - Active Voice Corporation (Nasdaq: ACVC), a global provider of unified messaging and computer telephony software solutions announced it has signed a definitive agreement to acquire privately-held PhoneSoft Inc., a leading provider of true unified messaging solutions for Lotus Notes/Domino. Market Impact PhoneSoft, Inc. is a privately held company that focuses on unified messaging solutions (UM), including email, Read More

WorkWise's eWarehouse provides Groschopp with added control of the entire life cycle of its inventory


Groschopp initially purchased TCM in 1994 and subsequently expanded its usage to over 40 TCM licensed users and 12 data collection users. Groschopp has evolved into an expert user of the entire suite of TCM applications, including MRP, MPS, and Shop Floor Control with complex scheduling. One of their main objectives was the ability to bin track and optimize inventory, leading both to cost savings and also a more efficient operation.

bank of america customer relationship manager  s eWarehouse provides Groschopp with added control of the entire life cycle of its inventory Groschopp initially purchased TCM in 1994 and subsequently expanded its usage to over 40 TCM licensed users and 12 data collection users. Groschopp has evolved into an expert user of the entire suite of TCM applications, including MRP, MPS, and Shop Floor Control with complex scheduling. One of their main objectives was the ability to bin track and optimize inventory, leading both to cost savings and also Read More