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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 bill a base charge


How to Choose a Service and Maintenance Application
If you’re not using a service and maintenance application, you may have reached the point where manual systems no longer support the pace of business. Where to

bill a base charge  /maintenance agreements? Do you bill for these on a recurring basis, i.e., monthly, quarterly, or annually? Do you need the invoices automatically generated according to the billing frequency? Do you need to track which equipment is included in the agreement? Do you need to allow for situations where equipment may span across multiple sites? Do you amortize the revenue over the period of the agreement?   Warranty Agreements Are you a service agent for any equipment? Do you track third-party or in-house

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for the Telecommunications Industry RFI/RFP Template

CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioning and Activation, Accounts Receivable, Financial Systems, Reporting, Electronic Bill Presentment and Payment Services, Revenue Assurance, Multinational Requirements, Technical Requirements 

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Meridian Global LMS Gets Recertified


Meridian Knowledge Solutions has participated in Technology Evaluation Centers (TEC) programs since 2007; however, it wasn’t until 2009 that I had the opportunity to meet the folks at Meridian to see what Meridian Global LMS was all about. As part of the TEC Certification process, Meridian demonstrated its learning management system (LMS) product to me during a three-hour session, following a

bill a base charge  During the certification demo, Bill pointed out that Meridian does a great job of handling difficult or complex client needs such as those presented by the PMI and AICPA. Some of the changes to Meridian Global LMS are, in part, in response to the changing user. As users become more mobile, they will require a technology that can serve their needs. Meridian Global LMS offers mobile device interfaces for Android, iPhone, iPod Touch, as well as BlackBerry and iPad (see figure 1). Many of the recent changes Read More

The Practical Realities of Automating ETO Business Processes


Today, engineer-to-order (ETO) manufacturers—also known as project-based manufacturers—experience significant market pressure across their sales, engineering and manufacturing groups as they strive to win business and streamline end-to-end processes. But by capturing engineering knowledge and using it to automate key business processes, manufacturers can increase sales bid and win rates, decrease internal operating expenses, and shorten lead times.

bill a base charge  ordered from a Manufacturing Bill of Materials (MBOM) estimate rather than after engineering is completed-leading to either excess inventory or shortages Inability to rapidly change thousands of drawings and routings leaves new manufacturing assets underused for too long “Whether you call it lean manufacturing, quick response manufacturing, speed to market or something else, performance and profit improvement in a customer manufacturing environment boils down to cutting lead time.” Vincent Bozzone, Read More

Controlling Complex Trade Promotion Management Issues For Suppliers To The Retail Chains


Almost $75 billion (USD) is spend on trade and promotion funds every year. Unfortunately most enterprise resource planning (ERP) systems are not equiped to handle the complexities of promotion causing false reports and inaccurate invoices. Small and medium businesses (SMB) have had limited choices, until now.

bill a base charge  other lump-sum payments Advertising bill backs Unauthorized deductions Companies involved in trade promotions and deductions face many challenges in the management of both promotions and deductions. So much money is at stake that they must face the future by getting a first class ERP system with the capability to handle deductions and promotions. In 2004, AC Nielsen, in a report on Trade Promotions for the year 2003, stated that U.S. manufacturers spent an average of twelve to fifteen percent of gross Read More

The Best-kept Secret in the Product Lifecycle Management Mid-market


The name Omnify Software may hardly come to mind when one thinks of the product lifecycle management (PLM) leaders, but that might change down the track

bill a base charge  More Efficient Engineering Change, Bill of Material, and Compliance Management. ) Indeed, Omnify is one of those rare software companies that quietly offers customers the best choice for functionality within a reasonable budget. Some customers are even gushing about how much they have been able to accomplish at a mere fraction of the cost of other PLM systems. They regard Omnify as accurate, reliable, dependable, and loyal to its customers, and genuine regarding the vendor claims ease of use (minimal Read More

Digital E-commerce: The Difference between Selling a Product and Selling a Perpetual Customer Relationship


Selling digital content, goods, and services is different from traditional retail physical goods e-commerce—or at least it should be, if the objective is to maximize reach and revenue and to drive a rich, ongoing relationship with your customers and high satisfaction. This new approach to customer relationships, enabled only by the unique nature of digital offerings, brings a profound change in the commerce process and requirements for your commerce platform. Learn more about choosing a technical strategy that anticipates these changes and supports limitless innovation.

bill a base charge  E-commerce: The Difference between Selling a Product and Selling a Perpetual Customer Relationship Selling digital content, goods, and services is different from traditional retail physical goods e-commerce—or at least it should be, if the objective is to maximize reach and revenue and to drive a rich, ongoing relationship with your customers and high satisfaction. This new approach to customer relationships, enabled only by the unique nature of digital offerings, brings a profound change in the Read More

Planning for a Financials Implementation: How To Avoid a Nosebleed


Because of the risks inherent in any financial implementation, it’s essential to get back to business basics. These implementations need to be understood and planned for. Thus, there are a few premises that must be addressed in the planning stages of a financials implementation. If these premises are followed in a disciplined manner, the nosebleed of implementation can be avoided.

bill a base charge  for a Financials Implementation: How To Avoid a Nosebleed Because of the risks inherent in any financial implementation, it’s essential to get back to business basics. These implementations need to be understood and planned for. Thus, there are a few premises that must be addressed in the planning stages of a financials implementation. If these premises are followed in a disciplined manner, the nosebleed of implementation can be avoided. Read More

SAP Enterprise Mobility: Bringing a Cohesive Approach to a Complex Market


Mobility and consumerization are creating complexity in the enterprise, but embracing the change can lead to more productive mobile workers as well as better communications with employees, partners, customers, and consumers. The trends in the enterprise mobility landscape, such as the consumerization of IT, the mobile application explosion, and cloud computing, are driving the need for new technology solutions to emerge. This white paper discusses some of the key trends taking place in the enterprise mobility landscape today and gives essential guidance to help end users and partners develop a strategic plan for building an enterprise mobility strategy.

bill a base charge  Enterprise Mobility: Bringing a Cohesive Approach to a Complex Market Mobility and consumerization are creating complexity in the enterprise, but embracing the change can lead to more productive mobile workers as well as better communications with employees, partners, customers, and consumers. The trends in the enterprise mobility landscape, such as the consumerization of IT, the mobile application explosion, and cloud computing, are driving the need for new technology solutions to emerge. This white Read More

Scala Shows Far More Than A Bit Of A Backbone Part 2: Market Impact


Scala is a serious challenger in the SME market, especially in emerging markets like Central and Eastern Europe, Middle East and China (possibly the local market leader therein), given that the company reported growth and stable financial performance in 2001 while many of its peers have seen corresponding decline.

bill a base charge  Shows Far More Than A Bit Of A Backbone Part 2: Market Impact Scala Shows Far More Than A Bit Of A Backbone Part 2: Market Impact P.J. Jakovljevic - August 7, 2002 Market Impact At the beginning of July, Scala Business Solutions (ASE: SCALA; www.scala.net ), an Amsterdam, the Netherlands-based provider of collaborative ERP software for mid-size enterprises and subsidiaries of global corporations, launched a number of initiatives to defend its turf by providing a counter value proposition to users of Read More

Microsoft And Great Plains - A Friendship That Turned Into A Marriage


Software giant Microsoft treated itself with a $1.1B Christmas present; it announced an agreement to acquire its long-term partner Great Plains Software, a business application provider for the low-end of the market. Will this move alienate Microsoft from a slew of other partners competing in the same space, even as the rumors of yet another antitrust legal action abound?

bill a base charge  valued at approximately $1.1 billion. Each share of Great Plains common stock will be exchanged for 1.1 shares of Microsoft common stock. The transaction is subject to regulatory review. In 19 years of operations Great Plains has proved to be one of Microsoft's most innovative partners, said Steve Ballmer, President and CEO, Microsoft Corp. Microsoft and Great Plains see the future of business applications for small and medium sized companies in the same way. This combination of Great Plains and Read More

A Step-by-step Guide to Securing Your Apache Web Server with a Digital Certificate


Testing, installing, and using a digital certificate on your Apache Web server can benefit your business by addressing online security issues. If your system’s security is maximized, your customers can feel more confident about using your site to perform transactions. Get the lowdown on best practices for setup to help you ensure efficient management of your encryption keys and digital signatures.

bill a base charge  Step-by-step Guide to Securing Your Apache Web Server with a Digital Certificate Testing, installing, and using a digital certificate on your Apache Web server can benefit your business by addressing online security issues. If your system’s security is maximized, your customers can feel more confident about using your site to perform transactions. Get the lowdown on best practices for setup to help you ensure efficient management of your encryption keys and digital signatures. Read More

Case Study: How a Midsized Company Saved over $870,000 on a $3 Million Microsoft Enterprise Agreement, in Less Than Three Weeks


In 2004, Microsoft offered a midwestern-US-based financial services corporation a range of options to renew and replace its existing enterprise agreement. But without the right negotiating skills, how could it be certain Microsoft’s offer was the most cost-saving approach? The company engaged an independent consulting firm, and in less than three weeks recognized savings of 28 percent on a $3 million (USD) agreement.

bill a base charge  Study: How a Midsized Company Saved over $870,000 on a $3 Million Microsoft Enterprise Agreement, in Less Than Three Weeks In 2004, Microsoft offered a midwestern-US-based financial services corporation a range of options to renew and replace its existing enterprise agreement. But without the right negotiating skills, how could it be certain Microsoft’s offer was the most cost-saving approach? The company engaged an independent consulting firm, and in less than three weeks recognized savings of 28 Read More

What You Should Know Before Selecting a WMS


Before an important game, you create a game plan. Before you start building a house, you have a blueprint. And before you start looking at a warehouse management system (WMS), you must define how you want your warehouse to be organized and function. This article looks at basic warehouse strategies that need to be understood to ensure that the WMS software effectively and efficiently supports the activities of the warehouse, now and in the future. This is not to say that you will not consider the best practices of the new

bill a base charge  You Should Know Before Selecting a WMS Introduction As with any software selection process, you must establish a basic framework in which you want to operate before you start to look at package solutions. This is particularly true in evaluating a warehouse management system (WMS). Knowing how you want your warehouse to be organized and operate will assist you in selecting the most appropriate software package and what procedural changes you might need to make. In this article we examine the basic Read More

Leadership When It Really Matters: A Closer Look at Investing in PLM Technology to Profit in a Down Economy


Loss of strategic vision and leadership can pose a greater threat to organizations than dramatic economic downturn. Companies that invest in technology wisely will gain a competitive advantage and even prosper during hard times. Achieving financial results hinges on finding a product lifecycle management (PLM) solution that delivers business benefits not only in the short-term but also long into the future. Read how now.

bill a base charge  When It Really Matters: A Closer Look at Investing in PLM Technology to Profit in a Down Economy Loss of strategic vision and leadership can pose a greater threat to organizations than dramatic economic downturn. Companies that invest in technology wisely will gain a competitive advantage and even prosper during hard times. Achieving financial results hinges on finding a product lifecycle management (PLM) solution that delivers business benefits not only in the short-term but also long into the Read More

Leveraging Technology to Maintain a Competitive Edge During Tough Economic Times--A Panel Discussion Analyzed Part Four: RFID Software Issues


Logically, radio frequency identification (RFID) deployment will be a far cry from a minor development project that can be completed in a few months or weeks. It will take months and years to assess how RFID will affect manufacturing and shipping operations and IT systems. It will take time to bring software up to a pilot stage, and after that, years of fine-tuning and IT system development will be needed to fully realize the gains in operational efficiency that the technology promises.

bill a base charge  cell phone cards and bills, and the numerous, and easily obtainable customer databases and lists. These technologies have already created a data collection infrastructure which could be used to pry personal data. In this context, RFID would be yet another low-level data collection means, and possibly less powerful than some of the above-mentioned technologies already tacitly in use. Indeed, considering the huge deluge of data which could be produced from RFID at the item level, it would take an Read More