BPM Magazine Media Kit: Related Documents

Social Media and Customer Experience Feedback
Social Media and Customer Experience Feedback.Search for Articles and Other Solutions to Characterize Your Comparison In Relation To Social Media and Customer Experience Feedback. Twitter, Facebook, LinkedIn, and blogs are just a few Internet services that make up the new growing digital world called social media. Many companies have seen the influence these new sites can have on their organizations for both good and bad. All companies should ask themselves,

BPM MAGAZINE MEDIA KIT:
8/3/2009 3:17:00 PM

Using Social Media Tools for Recruiting Talent » The TEC Blog

BPM MAGAZINE MEDIA KIT: cyber recruiting, facebook, linkedin, recruitment, social media, social networking, twitter, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
07-04-2010

RIM Gets the Gist (of Social Media) » The TEC Blog

BPM MAGAZINE MEDIA KIT: Android, Apple, Blackberry, business solutions, contact management, CRM, facebook, Gist, google, HTC, ipad, Mobile, RIM, social media, Tungle, twitter, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
30-05-2011

The Intelligence of Social Media (Part 2) » The TEC Blog

BPM MAGAZINE MEDIA KIT: attentio, bi, Business Intelligence, BusinessObjects, buzzlogic, radian6, sas institute, sentiment analysis, social media, SPSS, sysomos, Teragram, Text Analysis, text mining, web analytics, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
29-10-2009

BPM Product Review: SAP BusinessObjects Planning and Consolidation
SAP BusinessObjects Planning and Consolidation: Read TEC's analysis of this business process management (BPM) product's strengths & challenges. SAP BusinessObjects Planning and Consolidation: Find out about this business process management (BPM) product's strengths and challenges, and gain analyst insight into whether you should evaluate it for your BPM selection project.

BPM MAGAZINE MEDIA KIT: SAP BusinessObjects Planning and Consolidation, SAP ERP, benefit of erp, benefits of erp, business erp software, business intelligence application, business intelligence bi, business intelligence consultant, business intelligence consultants, business intelligence dashboards, business intelligence reporting tools, business intelligence reports, business intelligence review, business intelligence software solutions, business intelligence softwares, business intelligence solution, business intelligence systems, business intelligence technologies, business intelligence technology, business .
8/31/2010 9:57:00 AM

Newspaper and Magazine Publishing with SAP for Media
Rising costs, stagnating circulation figures, and ever-increasing competition for advertisers—times have never been tougher for newspaper and magazine publishers. It takes reliable, up-to-the-minute information to deliver the products and high-quality service your customers demand. But all too often, business processes span multiple departments and information technology (IT) systems, slowing responsiveness and impeding access to crucial facts and figures.

BPM MAGAZINE MEDIA KIT:
12/7/2006 1:19:00 PM

How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience
With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today are taking greater control of their own consumer experiences. Learn how some vendors are leveraging social computing to build our customer relationship management (CRM) communities, and building Web 2.0-based CRM applications that help customers achieve success.

BPM MAGAZINE MEDIA KIT: SAP, web 2.0, relationship management, customer relationship, relationship customer, customer relationship management, customer survey, web 3.0, customer experience, customer loyalty, loyalty customer, relationship marketing, customer retention, retention customer, customer crm, free crm, customer service software, crm marketing, customer strategy, customer surveys, customer segmentation, social computing, customer relationships, what is web 2..
9/1/2010 3:22:00 PM

BPM Showdown! Oracle s Hyperion System 9 vs. OutlookSoft vs. Cartesis Suite
I'm Lyndsay Wise, senior research analyst at Technology Evaluation Centers. Welcome to another in TEC's series of enterprise software Showdowns. Today's Showdown pits three of the top business performance management (BPM) vendors against each other in a head-to-head contest: Hyperion System 9 vs. OutlookSoft vs. Cartesis Suite! We hope you find this Showdown helpful and informative, and invite your comments and questions.

BPM MAGAZINE MEDIA KIT: BPM Showdown!, BPM, Hyperion System 9, OutlookSoft, Cartesis Suite.
5/30/2007

Creating Media-rich Online Courses for Thousands of Customer-service Employees
When the JPMorgan Chase’s Card Services organization began experiencing rapid growth across multiple sites, their performance improvement team quickly realized it would need a new content authoring solution to continue meeting its training objectives. The company chose SumTotal ToolBook authoring software to create media-rich online courses integrated with SumTotal Learning Management to deliver training and track results.

BPM MAGAZINE MEDIA KIT: SumTotal Systems, SumTotal Learning, virtual classroom, live online seminar, learning software, learning solution, virtual classroom software, language learning software, e learning software reviews, distance learning software, free e learning software, online learning software, e learning software review, best math learning software, learning software for adults, virtual classroom tools, interactive learning software, best e learning software, vocabulary learning software, virtual classroom design, virtual classroom training, e learning software comparison, open source virtual classroom, .
5/31/2011 2:41:00 PM

Social Media and Your Call Center: Three Lessons Every Call Center Manager Should Learn and Apply
Online services like Facebook and Twitter are rewriting the rules on customer service. Complaints that once would have stayed at the water cooler are now broadcast effortlessly by consumers. And because these comments are searchable and permanent, they are extraordinarily powerful. This paper presents three important lessons for every executive that oversees a call center. Download now to learn what they are and how to apply them.

BPM MAGAZINE MEDIA KIT: call center, call center solutions, social media, virtual queuing, visual dialing, IVRs.
9/26/2011 2:09:00 PM

Creating Media-rich Online Courses for Thousands of Customer-service Employees
When the JPMorgan Chase’s Card Services organization began experiencing rapid growth across multiple sites, their performance improvement team quickly realized it would need a new content authoring solution to continue meeting its training objectives. The company chose SumTotal ToolBook authoring software to create media-rich online courses integrated with SumTotal Learning Management to deliver training and track results.

BPM MAGAZINE MEDIA KIT: SumTotal Systems, SumTotal Learning, virtual classroom, live online seminar, learning software, learning solution, virtual classroom software, language learning software, e learning software reviews, distance learning software, free e learning software, online learning software, e learning software review, best math learning software, learning software for adults, virtual classroom tools, interactive learning software, best e learning software, vocabulary learning software, virtual classroom design, virtual classroom training, e learning software comparison, open source virtual classroom, .
5/31/2011 2:41:00 PM