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ERP in the Midmarket 2009: Managing the Complexities of a Distributed Environment
Whether a company is trying to move its performance in enterprise resource planning from laggard to industry average, or industry average to best-in-class, this

calculates average queue length and deviation  in the Midmarket 2009: Managing the Complexities of a Distributed Environment Whether a company is trying to move its performance in enterprise resource planning from laggard to industry average, or industry average to best-in-class, this white paper reviews the benchmarks of success and the necessary steps to help spur performance improvements. Read More

Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » calculates average queue length and deviation


The Return on Investment of IP Telephony Management
Managing a newly deployed voice over Internet protocol (VoIP) integration project is not as easy as some IT managers believe it to be. Delivering voice traffic

calculates average queue length and deviation  Return on Investment of IP Telephony Management The Return on Investment of IP Telephony Management If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. There are many horror stories around VoIP and IP telephony deployment . There are also many successes. PROGNOSIS management and monitoring tools make the difference.Successful VoIP deployment relies on careful planning, thoughtful infrastructure preparation, and a management platform Read More
MAPICS: Will Customer Satisfaction be Enough?
MAPICS has consistently scored above average in the following customer-service & support benchmarks: reliability, quality of support, vendor stability, ease of

calculates average queue length and deviation  Will Customer Satisfaction be Enough? Vendor Summary MAPICS, Inc., headquartered in Atlanta, GA, is a leading global provider of enterprise business software for mid-size discrete and batch-process manufacturing enterprises and large corporate divisions. MAPICS revenues in fiscal 1998 were $130 million. IBM launched MAPICS II (Manufacturing Accounting and Production Information Control System) software in 1978. It was the first MRP system commercially available for manufacturing enterprises and Read More
ProfitKey’s Rapid Response ERP Solution for Project-based Manufacturing Is Now TEC Certified
TEC is pleased to announce that Rapid Response Manufacturing (RRM) software from ProfitKey International, a developer of enterprise resource planning (ERP

calculates average queue length and deviation  Rapid Response ERP Solution for Project-based Manufacturing Is Now TEC Certified TEC is pleased to announce that Rapid Response Manufacturing (RRM) software from ProfitKey International, a developer of enterprise resource planning (ERP) software for manufacturing, has been TEC certified for online evaluation in TEC’s ERP Evaluation Center . An in-depth demonstration of its capabilities was conducted in order to evaluate how RRM holds up to industry benchmarks. We saw the system in real time Read More
Made2Manage (v.7) Is TEC Certified for Discrete Manufacturing ERP
Technology Evaluation Centers (TEC) is pleased to announce that Made2Manage (v.7.0) by Aptean is now TEC Certified for discrete manufacturing enterprise

calculates average queue length and deviation  (v.7) Is TEC Certified for Discrete Manufacturing ERP Technology Evaluation Centers (TEC) is pleased to announce that Made2Manage (v.7.0) by Aptean is now TEC Certified for discrete manufacturing enterprise resource planning ( ERP) under the ERP Evaluation Center. Aptean was formed with the merger of CDC Software (CDC) and Consona Corporation (Consona) during the summer of 2012. The goal of Aptean is to deliver an exact-fit solution for specific business. As a whole, Aptean has more than $280 Read More
Oracle E-Business Suite (12.1) for ERP for Non-manufacturing Services Certification Report
Oracle E-Business Suite (12.1) is now TEC Certified for online comparison of enterprise resource planning (ERP) for services solutions in TEC's Evaluation

calculates average queue length and deviation  E-Business Suite (12.1) for ERP for Non-manufacturing Services Certification Report TEC Product Certification Report: Oracle E-Business Suite (12.1) for ERP for Services (Non-manufacturing) If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. At Technology Evaluation Centers, we help companies like yours research, evaluate, and select the best enterprise software solutions for their unique business requirements. From small businesses Read More
Paradoxes of Software Estimation
Software development has spawned an independent industry in its own right. But the processes of asking for service, offering service, and pricing are all

calculates average queue length and deviation  of Software Estimation Introduction Software development has spawned an independent industry, with organizations offering software development services exclusively. As it is perhaps in the nascent stages, the processes of asking for service, offering a service, and pricing are all somewhat haphazard. Software development falls into the category of the services industry as opposed to the product industry—that is, a service is offered, and not a product. Many parallels can be drawn with similar se Read More
Savvion Inc. BusinessManager 7.5 for Business Process Management Certification Report
Savvion Inc.'s business process management solution, BusinessManager 7.5, is now TEC Certified. The certification seal is a valuable indicator for organizations

calculates average queue length and deviation  Inc. BusinessManager 7.5 for Business Process Management Certification Report TEC Product Certification Report: Savvion Inc. BusinessManager 7.5 If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. At Technology Evaluation Centers, we help companies like yours research, evaluate, and select the best enterprise software solutions for their unique business requirements. From small businesses to large enterprises, our clients include Read More
EquaTerra
EquaTerra sourcing advisors help clients achieve sustainable value in their IT and business processes. Our advisors average more than 20 years of industry

calculates average queue length and deviation  EquaTerra sourcing advisors help clients achieve sustainable value in their IT and business processes. Our advisors average more than 20 years of industry experience and have supported over 2000 transformation and outsourcing projects across more than 60 countries. Supporting clients throughout the Americas, Europe, and Asia Pacific, we have deep functional knowledge in Finance and Accounting, HR, IT, Procurement and other critical business processes. EquaTerra helps clients achieve significant co Read More
There Is No Execution without Integration
In fast-paced, low-margin manufacturing environments, companies must embrace technology in order to solidify or gain competitive advantages. It is equally

calculates average queue length and deviation  Is No Execution without Integration There is No Execution without Integration If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. SAP currently has sales and development locations in more than 50 countries worldwide and is listed on several exchanges, including the Frankfurt Stock Exchange and NYSE under the symbol SAP. Source : SAP Resources Read More
Supply Chain Cost-cutting Strategies
Process industries (chemicals, food and beverage, oil and gas, etc.) face rising manufacturing and logistics costs. And they’re finding that the old strategies

calculates average queue length and deviation  Chain Cost-cutting Strategies Supply Chain Cost-Cutting Strategies If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. SAP Supply Chain Management (SAP SCM) enables collaboration, planning, execution, and coordination of the entire supply network, empowering you to adapt your supply chain processes to an ever-changing competitive environment. Source : SAP Resources Related to Supply Chain : Supply Chain (Wikipedia) Supply Chain Read More
Employees Stuck in the Middle: How to Transform the Average Joe into an Everyday Superhero


calculates average queue length and deviation  Stuck in the Middle: How to Transform the Average Joe into an Everyday Superhero Read More
A Good Scripted Demo Is Key in Software Selection
One of the main challenges in evaluating business software solutions is first creating a good script to demonstrate the software—one that’s neither too vague

calculates average queue length and deviation  Good Scripted Demo Is Key in Software Selection One of the main challenges in evaluating business software solutions is first creating a good script to demonstrate the software—one that’s neither too vague nor too detailed. If it’s too vague, all the vendors will be able to demonstrate all the criteria listed—and this will have little value for decision makers who need to assess one solution against another. On the other hand, if the script is too detailed, vendors will take a lot of time to Read More
Busting the Myth of Commoditized Software Markets with the New TEC Focus Indicator
The new TEC Focus Indicator is a concrete way to start gauging the real functionality, competitive differentiators, and focus of enterprise software products

calculates average queue length and deviation  the Myth of Commoditized Software Markets with the New TEC Focus Indicator If you're in the early phases or even in the midst of a software selection project, I assume you've read industry analyst prestidigitations, squared those up with vendor posturing, and lent an ear to various experts. Those efforts might help you figure out whether the products you're considering buying and eventually implementing actually do what you need, but the new TEC Focus Indicator ( TEC FI ) is a concrete way to start Read More
Calgoo In-Calendar Marketing
The increasing number of marketing messages consumed by the average person every day is making it harder for businesses to reach their target audiences. Lack of

calculates average queue length and deviation  In-Calendar Marketing The increasing number of marketing messages consumed by the average person every day is making it harder for businesses to reach their target audiences. Lack of calendar interoperability has made it impossible to place advertising in the calendars of desktop calendar and web calendar users. Find out how delivering in-calendar content, on a purely opt-in basis, can be an effective alternative to e-mail marketing. Read More

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