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Software Functionality Revealed in Detail
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 calculates average queue length and deviation


Reducing Total E-mail Response Time
Managing huge volumes of customer e-mail can be a daunting challenge. Indeed, for organizations that deal with a high volume of e-mail, shaving seconds off

calculates average queue length and deviation  Total E-mail Response Time Managing huge volumes of customer e-mail can be a daunting challenge. Indeed, for organizations that deal with a high volume of e-mail, shaving seconds off average e-mail response time can save hundreds of thousands of dollars. The key to managing this influx is to reduce average total e-mail response time. Learn about the three components of total e-mail response time, and find out how you can improve in each of these areas.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Ramco ERP Certification Just Awarded


We are proud to welcome Ramco ERP to our family of TEC Certified systems. The detailed Ramco ERP certification report (strengths, weaknesses, bells and whistles) will be available soon, but here’s a sneak preview. Launched as an independent company in 1999 (following a demerger from its then parent company Ramco Industries), Chennai (India)-based software vendor Ramco has around

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The Return on Investment of IP Telephony Management


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There Is No Execution without Integration


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Diagnosing Requirements Failure: A Benchmark Report


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Selecting PLM Software Solutions Part 4 - Comparing 3 Vendors


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Visibility.net Is TEC Certified for Engineer-to-order Enterprise Resource Planning (ETO ERP)


TEC is pleased to announce that Visibility.net by Visibility Corporation is now TEC Certified for engineer-to-order enterprise resource planning (ETO ERP) manufacturing under the Enterprise Resource Planning (ERP) Evaluation Center. Visibility Corporation is the provider of the Visibility.net solution for complex and mixed-mode manufacturers. Visibility is a privately owned company

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RedPrairie and JDA Software Merger, Part One: What’s (Not) to Like?


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Caldera eDesktop Edges Out Microsoft Windows 2000 in Functionality - Part II


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