-
Abstract:
A residential and commercial junk removal company with a toll-free call service was using an industry-specific customer relationship
management (CRM) solution that couldn’t be customized. The company needed a CRM system that could capture, share, and use
customer data specific to its operations, to acq (...)
Excerpt related to
case study on erp smb reviews:
Case Study: Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online. Source:
Microsoft. Document Type: Case Study Description ...
Published:
2010-03-11
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Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
case study on erp smb reviews:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
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Abstract:
This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities
of Knowledge Based Selection Methods and Tools. These tools, integrated with business decision making procedures, can arguably
reduce selection risk and improve chances for succ (...)
Excerpt related to
case study on erp smb reviews:
This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities
of Knowledge Based ...
Published:
2001-05-31
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Abstract:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success. (...)
Excerpt related to
case study on erp smb reviews:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that t...
Published:
2004-11-09
-
Abstract:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success. (...)
Excerpt related to
case study on erp smb reviews:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that t...
Published:
2004-11-09
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Abstract:
Many SMB companies need more functionality than an entry-level system offers, but cannot afford to pay $15,000 (USD) or more
for a higher-end product, nor do they really need the complexity found in these products. Red Wing Software’s TurningPoint
is a good mid-market product that plays well in this ma (...)
Excerpt related to
case study on erp smb reviews:
... it does support product line pricing, unit of measure pricing (eg case and item ...
He has written a number of accounting software reviews and is a frequent speaker ...
Published:
2005-01-21
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Abstract:
The merging vendors, Sage/Best and ACCPAC, have understood that a broad, impeccably integrated, horizontal offering with
selected vertical enhancements, a nurturing resellers network in addition to providing well-attuned pricing and catering to
the evolving scalability and migration needs of customers th (...)
Excerpt related to
case study on erp smb reviews:
... Like in Best's case, few resellers are logically in a position to take on ...
to offer compelling value to small and medium businesses (SMB), including autonomic ...
Published:
2004-06-10
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Abstract:
The Excellence Series is in fact a product that provides users with a powerful business management framework that is in many
aspects far ahead of other middle market products. (...)
Excerpt related to
case study on erp smb reviews:
... Chewning has written a number of accounting software reviews and is a frequent speaker
on the subject of accounting software selection as well as sales and ...
Published:
2005-01-05
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Abstract:
By recently acquiring ACCPAC International and Softline, the Sage Group continues to round out by annexation. It currently
still has the largest geographic coverage in the lower-end of the mid-market. (...)
Excerpt related to
case study on erp smb reviews:
Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part One: Event Summary. PJ Jakovljevic -
June 2 ...
Published:
2004-06-02
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Abstract:
The major quandary for Sage/Best will be whether to base the long-term strategy on leveraging ACCPAC's technologically superior
product into and overriding a unified enterprise solution, or to remain as a conglomerate of stand-alone solutions with strong
brand names. (...)
Excerpt related to
case study on erp smb reviews:
Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part Seven: Challenges. PJ Jakovljevic -
June 11 ...
Published:
2004-06-11
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Abstract:
Get free enterprise resource planning (ERP) expert solutions for small businesses.You'll wonder how you ever managed without
it. If you’re a small business owner considering enterprise resource planning (ERP), you undoubtedly have numerous questions.
Should you choose an on-premise, on-demand, or open-s (...)
Excerpt related to
case study on erp smb reviews:
Get free enterprise resource planning (ERP) expert solutions for small businesses.You'll wonder how you ever managed without
it. If you’re a small ...
Published:
2010-03-11
-
Abstract:
Get free enterprise resource planning (ERP) expert solutions for small businesses.You'll wonder how you ever managed without
it. If you’re a small business owner considering enterprise resource planning (ERP), you undoubtedly have numerous questions.
Should you choose an on-premise, on-demand, or open-s (...)
Excerpt related to
case study on erp smb reviews:
Get free enterprise resource planning (ERP) expert solutions for small businesses.You'll wonder how you ever managed without
it. If you’re a small ...
Published:
2010-03-11
-
Abstract:
By extending its traditional focus on project-based businesses into the closely related areas of PSA and CRM (i.e., the so-called
"Project-PLUS" marketing spin), Deltek remains well-entrenched in the territory that many companies aspire to control, but
have yet to penetrate. (...)
Excerpt related to
case study on erp smb reviews:
By extending its traditional focus on project-based businesses into the closely related areas of PSA and CRM (ie, the so-called
"Project-PLUS" m...
Published:
2004-01-07
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Abstract:
This reference guide provides insight into the accounting features and functions currently available on today's market for
small to medium businesses (SMBs). It will help you determine which features your organization needs—and doesn't need. (...)
Excerpt related to
case study on erp smb reviews:
... has been input correctly, that is not always the case. ... to jobs,
it requires some degree of study to make ... comparison, please visit TEC's Accounting
(ERP for SMB ...
Published:
2009-09-07
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Abstract:
This is a complete service management system that is comprised of four specific applications to help companies manage service
contracts, track service histories and required preventive maintenance for each piece of equipment under service contract,
daily planning and dispatch, and service invoicing. (...)
Excerpt related to
case study on erp smb reviews:
... Chewning has written a number of accounting software reviews and is a frequent speaker
on the subject of accounting software selection as well as sales and ...
Published:
2005-01-07
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Abstract:
E-business has prompted a lot of vendors to move towards creating electronic product lifecycle management (e-PLM) suites.
However, enterprise resource planning vendors with extensive e-commerce initiatives, development staffs, and renewed interest
in PLM, are as likely to lead the way. (...)
Excerpt related to
case study on erp smb reviews:
E-business has prompted a lot of vendors to move towards creating electronic product lifecycle management (e-PLM) suites.
However, enterprise reso...
Published:
2005-10-21
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Abstract:
Within its marketing and proposal automation product, Deltek espouses an emerging CRM derivative known as client relationship
management, which should help firms track client relationships in a more sophisticated manner than through methods such as
referral or word-of-mouth, which were appropriate during (...)
Excerpt related to
case study on erp smb reviews:
Within its marketing and proposal automation product, Deltek espouses an emerging CRM derivative known as client relationship
management, which sh...
Published:
2004-01-12
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Abstract:
FourSite 4.4 is an upgrade of its fulfillment solution oriented towards third party logistics (3PL) providers. ViaOptimize,
is an advanced step for companies who have already automated their facilities with Provia's WMS and are now looking at optimization
as a key area of improvement, efficiency and cost (...)
Excerpt related to
case study on erp smb reviews:
FourSite 4.4 is an upgrade of its fulfillment solution oriented towards third party logistics (3PL) providers. ViaOptimize,
is an advanced step fo...
Published:
2004-08-17
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Abstract:
Integrated Development Enterprise (IDe)'s IDeWeb 5.3 is a product portfolio management best-of-breed solution for new product
development. It is tailored to discrete and process manufacturers in the electronics, food and beverage, specialty chemicals,
and telecommunications sectors. (...)
Excerpt related to
case study on erp smb reviews:
Integrated Development Enterprise (IDe)'s IDeWeb 5.3 is a product portfolio management best-of-breed solution for new
product development. It is t...
Published:
2006-02-08
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Abstract:
The value of a requirement traceability matrix is in its ability to track and monitor each requirement to be incorporated
into the customer's product throughout the entire process of product development, and to detect defects at the earliest stage
possible. (...)
Excerpt related to
case study on erp smb reviews:
The value of a requirement traceability matrix is in its ability to track and monitor each requirement to be incorporated
into the customer's prod...
Published:
2007-04-30