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Documents related to » client relationship manager career


Besieged By The CRM Throne Aspirants, King Siebel Delivers The Magic No.7 Part 2: Market Impact
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from ERP giants – SAP, Oracle and PeopleSoft?

CLIENT RELATIONSHIP MANAGER CAREER: from a fat Windows client to HTML and Java script, while the underlying backbone and the data model on the server has not basically changed. If one is to be nitpicking, the client footprint is not exactly zero - it requires some memory for Java script and several Java applets for administrative processes to support Computer Telephony Integration (CTI), its menu structure, and some of the graphical elements to be downloaded at the start of the session. As Java applets require a Java Virtual Machine (JVM)
12/28/2001

J.D. Edwards – A Collaboration Thought Leader Or A Disguised ERP Follower? Part 1: About J.D. Edwards
Like most of its peers, J.D. Edwards is hoping to rebound by focusing on Internet collaboration and extended-ERP applications. The company has also differentiated itself from competitors by embedding Enterprise Application Integration (EAI) into its OneWorld product. While J.D. Edwards' move into the EAI arena is indisputably risky, we commend its determination to bite the bullet and include integration systems into the core product offering. However, we also believe that managing this large application portfolio, much of which involves partnering or extensive integration and customization, will be cumbersome. Part 1 presents an overview

CLIENT RELATIONSHIP MANAGER CAREER: J.D. Edwards – A Collaboration Thought Leader Or A Disguised ERP Follower? Part 1: About J.D. Edwards J.D. Edwards – A Collaboration Thought Leader Or A Disguised ERP Follower? Part 1: About J.D. Edwards P.J. Jakovljevic - November 8, 2000 Read Comments J.D. Edwards - A Collaboration Thought Leader Or A Disguised ERP Follower? Part 1: About J.D. Edwards P.J. Jakovljevic - November 8, 2000 Executive Summary J.D. Edwards & Company is a leading global provider of enterprise business software applications
11/8/2000

Provia Software Rises To The Challenge
Provia stands apart from its peers in the enterprise software industry by claiming that behind every one of its installations is a satisfied client.

CLIENT RELATIONSHIP MANAGER CAREER: leverage its highly referenceable client base. Provia stands apart from its peers in the enterprise software industry by claiming that behind every one of its installations is a satisfied client. In August 2000, Provia celebrated the 500th implementation of VIAWARE. Aiding Provia on the implementation front are several integration partners, including general consulting houses like PricewaterhouseCoopers, Andersen Consulting, and Internet services firms like E-Sync, Q4 Logistics, and marchFIRST (formerly
10/11/2000

Enterprise Financial Application Software: How Some of the Big ERP Vendors Stack Up
Contrary to what vendors may contend, not all of them are able to supply a cost effective solution that satisfies the critical requirements of an organization. In this case study from a recent selection engagement for a large series book publisher, we size up Oracle, JD Edwards, PeopleSoft, and Lawson in terms of corporate viability, vision, product functionality, technology, and cost.

CLIENT RELATIONSHIP MANAGER CAREER: type of capabilities our client required, we were determined to delve beneath the marketing brochures to perform a thorough, statistically valid comparative evaluation of the options. Process We began by presenting the client with a repository of thousands of detail-level criteria arranged hierarchically in our financial application decision model. In a series of meetings, the client project team reviewed the criteria and selected those that best captured their requirements. Access to the superset of crit
12/25/2001

Microsoft Kills a Flock of Birds with One Stone
Microsoft announces it is buying nearly 25% of the common shares of archrival Corel. Aside from giving Corel a much-needed infusion of funds, what does it mean?

CLIENT RELATIONSHIP MANAGER CAREER: Microsoft Kills a Flock of Birds with One Stone Microsoft Kills a Flock of Birds with One Stone R. Krause - October 12, 2000 Read Comments R. Krause - October 12, 2000 Event Summary [Source: Corel press release] October 2nd, 2000 - Corel Corporation and Microsoft Corporation announced that they have formed a strategic alliance that will see the two companies expand their relationship to encompass projects related to Microsoft s new .NET initiative. As part of this expanded relationship, Microsoft (MS) has
10/12/2000

FreeMarkets’ Surprise Acquisition of Adexa Leaves Many Heads Shaking
The direct sourcing vendor’s move may have adverse side effects for investors and customers.

CLIENT RELATIONSHIP MANAGER CAREER: Adexa has a sizeable client base and these could help support FreeMarkets during lean periods when the company is focused on assimilating its new business and integrating its solutions.
3/1/2001

17 Rules of the Road for Customer Relationship Management
Before beginning your selection process for a customer relationship management (CRM) system, it’s important to understand all the benefits of an integrated CRM system. These 17 “rules of the road” for CRM were collected from executives, managers, employees and consultants and provide useful information when choosing a CRM system.

CLIENT RELATIONSHIP MANAGER CAREER: 17 Rules of the Road for Customer Relationship Management 17 Rules of the Road for Customer Relationship Management Source: Trivalent Solutions Inc. Document Type: White Paper Description: Before beginning your selection process for a customer relationship management (CRM) system, it’s important to understand all the benefits of an integrated CRM system. These 17 “rules of the road” for CRM were collected from executives, managers, employees and consultants and provide useful information when
5/2/2006 2:55:00 PM

Industri-Matematik Joins The Portal Market
Portals foster collaboration by making it easy for participants to access the system. As with any relatively new technology, prospects should kick the tires and take a test spin before buying.

CLIENT RELATIONSHIP MANAGER CAREER: the first pure Internet client to hit the market but is evidence that vendors are working hard to address customers collaboration needs. The best portals carry strong value propositions by virtually eliminating client software installation while still giving users both visibility and control over their part of the collaborative enterprise. As long as issues such as security, bandwidth, hosting, and of course pricing, are understood by prospects and properly addressed by vendors, there would seem to be
3/20/2001

Reduce IT Procurement Time And Risk
All one has to do to get with the best product at the best price is to identify every requirement, find a product that meets all of the criteria, negotiate the best price and get it all done before the product becomes obsolete or the supplier goes out of business. Many successful and not so successful selections have been made. Learn from those efforts and remove time and risk from your next selection.

CLIENT RELATIONSHIP MANAGER CAREER: the attention of their client s team. However, only the buyer s team can really know what is needed and what will work. Magic Response #5a - Employ consultants to provide a process, rigor, coaching, knowledge bases and familiarity with suppliers and products. Work with the consultants and let them push the process along. Trust the process and challenge their knowledge along the way to obtain the speed and thoroughness needed for a good selection and to transfer as much knowledge to the team as possible.
3/12/2001

BoldFish’s Opt-In E-Mail Delivery System ~ ‘Oh My That’s Fast!’
BoldFish will deliver the message faster and more reliably than any other opt-in mail delivery system on the market today.

CLIENT RELATIONSHIP MANAGER CAREER: need to redesign your client database. BoldFish consultants were professional, knowledgeable and extremely helpful during our installation and configuration and have provided top-notch technical answers when needed. We highly recommend placing BoldFish on the short list of any opt-in e-mail delivery system technology decision.
9/22/2000

Great Plains – An SME Market Leader, But At What Cost?
Great Plains has established itself as a global small-to-medium enterprises (SME) market leader. It now derives almost 20% of revenue outside of the US market and has the potential of reaching $300 million in revenues in fiscal 2001. Its extensive and efficient global indirect channel model that consists of over 2,000 partners has been admired industry-wide. At Stampede 2000, its annual partner conference, Great Plains announced significant extensions to its product offering. However, these have been delivered at the expense of reporting losses for the last two quarters.

CLIENT RELATIONSHIP MANAGER CAREER: use of Citrix thin client to web enable its products). Great Plains offers fully integrated front office/back office business applications for the SME market. Its flagship product, eEnterprise, provides integrated modules for financial, distribution, enterprise reporting, manufacturing, payroll, human resources, service management, electronic commerce, and Internet self-service. Great Plains Dynamics product provides similar functionality for the lower-end of the market. Solomon, on the other hand, offer
10/5/2000


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