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Documents related to » client relationship manager job


EXE and i2 Advance Relationship
Some speculate that the recent agreement is a prelude to merger. Synergies undoubtedly exist.

CLIENT RELATIONSHIP MANAGER JOB: joint implementations and save clients money. Of course, the savings in integration resources may not bode well for consulting partners like Andersen Consulting and PricewaterhouseCoopers, but projects usually entail more than enough complexity to go around. User Recommendations Users with dynamic inventories who need to improve accuracy in order commit dates will benefit from a joint i2-EXE solution, with or without a standard interface. Without a real-time link between the warehouse and customer
9/20/2000

The Return of Supplier Relationship Management
Globalization, technology stabilization, inventory visibility, and traceability are forcing organizations to reevaluate supplier relationship management systems. The benefits of a customer relationship management system that can be applied to a supply chain can streamline operations and increase bottom line results.

CLIENT RELATIONSHIP MANAGER JOB: The Return of Supplier Relationship Management The Return of Supplier Relationship Management Dylan Persaud - July 13, 2007 Read Comments As the year 2000 approached, the catchphrase lean manufacturing was loosely thrown around in manufacturing industries. The media and software vendors led organizations to believe that a supplier relationship management (SRM) system could achieve the promise of lean. Yet the benefits promised by SRM systems were not kept. As organizations matured, they realized how the
7/13/2007

Customer Relationship Management for IT Professionals
What makes a strong supplier/customer relationship? The bottom line is trust. However, trust needs to be earned through a series of conversations and commitments that have been met.

CLIENT RELATIONSHIP MANAGER JOB: request and guiding the client and IT to a knowledge-based solution selection. As the consultant asked more questions about the tax issue and the algorithms, the mantra of 500 percent ROI came frequently. The consultant left the meeting with a clear set of requirements (for the wrong solution). The financial analyst took immediate steps to emphasize the fact that the company was losing money while IT action was slow. The consultant made a connection between this analyst s solution and a similar situatio
1/17/2001

A Lexicon for Customer Relationship Management Success
Despite technological advances, users are dissatisfied with customer relationship management (CRM) systems. Ambiguous terms do not provide the vocabulary for concrete action and measurable expectations. Thus, CRM is perceived to be about intangibles, and is approached with a let's-hope–for-the-best mentality.

CLIENT RELATIONSHIP MANAGER JOB: A Lexicon for Customer Relationship Management Success A Lexicon for Customer Relationship Management Success Glen Petersen - September 29, 2008 Read Comments User Dissatisfaction with Customer Relationship Management The customer relationship management (CRM) industry is approaching a ten year anniversary. Despite its longevity, there continues to be a pervasive sense of dissatisfaction within the end user community relative to CRM s perceived delivered value. There are three fundamental factors
9/29/2008

Customer Relationship Management and the Next Generation Network
Next generation networks may eventually allow us to interact with the world in a way compatible with how we live. This would have the greatest impact on our ability to add value to the people we do business with.

CLIENT RELATIONSHIP MANAGER JOB: the road. I m meeting clients and prospects, running seminars and workshops, and doing a few speaking engagements. Even though I m on the go, I operate out of my home office and work lots of hours there. My business partner and I collaborate on a number of opportunities and projects as we build the business. When he s not on the go for the business, he also operates out of an office in his home, about fifty miles away. In order for us to keep in close contact with customers, prospects, and each other, we
10/24/2006

The Talent Management Experience Series—New Roles and Expectations for Systems: Part 1 – The Manager Experience
Today, managers are asked to focus more on managing talent with less time and resources. To be effective in this role, they must have organizational support. Human resources (HR) practitioners can provide this support by arming them with best-practice advice, providing them with the tools of the trade, and including more strategic talent management-focused activities in managers’ job descriptions. Find out more.

CLIENT RELATIONSHIP MANAGER JOB: The Talent Management Experience Series—New Roles and Expectations for Systems: Part 1 – The Manager Experience The Talent Management Experience Series—New Roles and Expectations for Systems: Part 1 – The Manager Experience Source: Cornerstone OnDemand Document Type: White Paper Description: Today, managers are asked to focus more on managing talent with less time and resources. To be effective in this role, they must have organizational support. Human resources (HR) practitioners can provide this
9/1/2010 4:29:00 PM

A Project Manager s Guide to Business Performance Management
As business performance management (BPM) has expanded into virtually all areas of business, project managers have been broadening their soft management skills. Learn what project managers can borrow from BPM to streamline service delivery, optimize operations, and improve customer satisfaction.

CLIENT RELATIONSHIP MANAGER JOB: A Project Manager s Guide to Business Performance Management A Project Manager s Guide to Business Performance Management Shockwave Flash plug-in is not installed or disabled. As business performance management (BPM) has expanded into virtually all areas of business, project managers have been broadening their soft management skills. Learn what project managers can borrow from BPM to streamline service delivery, optimize operations, and improve customer satisfaction.   comments powered by Disqus Related
9/4/2007 1:03:00 PM

BRM System—Using Information to Enhance Supplier, Customer, and Employee Interactions
As your company grows and faces new challenges, you must continually evaluate whether your work processes and information technology (IT) solutions can address these issues and help grow your business. Read here on how to perform a preliminary gap analysis to determine whether you need to upgrade your IT solutions and business processes to meet your current business requirements as well as adapt to future requirements.

CLIENT RELATIONSHIP MANAGER JOB: BRM System—Using Information to Enhance Supplier, Customer, and Employee Interactions BRM System—Using Information to Enhance Supplier, Customer, and Employee Interactions Source: Sage Document Type: White Paper Description: As your company grows and faces new challenges, you must continually evaluate whether your work processes and information technology (IT) solutions can address these issues and help grow your business. Read here on how to perform a preliminary gap analysis to determine whether you
2/11/2011 8:53:00 AM

IBM Tivoli Storage Manager FastBack
Do you need a better backup solution or a better recovery solution? Many businesses are struggling with both an ever-increasing amount of data and a decreasing tolerance to system downtime. You need to reduce the amount of data at risk of loss and eliminates error-prone manual operations from the data protection process. And you need to get your operations back up within minutes of any type of data loss.

CLIENT RELATIONSHIP MANAGER JOB: IBM Tivoli Storage Manager FastBack IBM Tivoli Storage Manager FastBack Source: IBM Document Type: White Paper Description: Do you need a better backup solution or a better recovery solution? Many businesses are struggling with both an ever-increasing amount of data and a decreasing tolerance to system downtime. You need to reduce the amount of data at risk of loss and eliminates error-prone manual operations from the data protection process. And you need to get your operations back up within minutes of
5/9/2011 9:53:00 AM

HR Manager to HCM Strategist in Four Easy Steps
Demand for global workforce visibility and insight is huge; yet many HR teams today are only able to produce data on what is currently happening or what occurred in the past. But HR needs to move beyond “what occurred,” applying full analytical capabilities to understand “why an event happened” so proactive changes can be made to improve overall business performance. This type of complex exploration and examination, where financial implications and cause and effect are studied, helps elevate HR to the most strategic level—transforming the HR manager to HCM strategist. Read this white paper to discover how cohesive business intelligence can proactively impact your organization.

CLIENT RELATIONSHIP MANAGER JOB: HR Manager to HCM Strategist in Four Easy Steps HR Manager to HCM Strategist in Four Easy Steps Source: Ultimate Software Document Type: White Paper Description: Demand for global workforce visibility and insight is huge; yet many HR teams today are only able to produce data on what is currently happening or what occurred in the past. But HR needs to move beyond “what occurred,” applying full analytical capabilities to understand “why an event happened” so proactive changes can be made to improve
5/22/2013 11:14:00 AM

Applying the Power of Social Networks to Customer Relationship Management
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were in the traditional CRM process. The same techniques are also being used within the CRM industry itself to create a content-rich, social media environment for CRM professionals. Find out what these sweeping changes mean to businesses and CRM professionals alike, as TEC's director of research Wayne Thompson sits down with Paul Greenberg and Bruce Culbert of BPT Partners, a leading CRM consulting firm.

CLIENT RELATIONSHIP MANAGER JOB: Applying the Power of Social Networks to Customer Relationship Management Applying the Power of Social Networks to Customer Relationship Management Wayne Thompson - September 19, 2007 Read Comments The era of managing your customer with a traditional customer relationship management (CRM) process is rapidly coming to an end. CRM is undergoing a revolutionary transformation, changing from a customer management model to one of customer engagement, and Web 2.0 technology is at the heart of this change.
9/19/2007


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