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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 cloud computing platform as a service


The Marriage of Virtual Machines, Software as a Service, and Cloud Computing
New technology, such as virtual machines and high-speed internet communication, is leading to wider remote application hosting. Here is a tutorial-level

cloud computing platform as a service  as a Service, and Cloud Computing In recent press releases, we have been besieged with new jargon such as cloud computing, software as a service (SaaS), and just recently, virtual machine (VM) systems. This article describes each of the three and explains how they are used collectively for good economic and good business sense. It ties together the components permitting the term cloud computing to be clearly understood as a vehicle for application delivery. Cloud computing is the migration of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » cloud computing platform as a service

Staying Aloft in Tough Times: Why Smart, Innovative Businesses Are Turning to Cloud Computing


Demand for business expansion, profitability, and an enhanced user experience is accelerating the move to cloud computing. Cloud answers the enterprise’s need to simplify and to use the best resources from the best devices, wherever they happen to reside on the network. For chief information officers (CIOs), it’s an opportunity to reduce operational complexity and deliver greater value to the organization. Find out more.

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Cloud Computing Forecast—50% Chance of 483s! 3 Things You Should Do To Weather the Storm


And unfortunately, many casual users do not understand the full impact of their actions in the new computing frontier called the cloud. For those in life sciences companies, deploying solutions in the cloud may lead to unintentionally violating FDA regulations if the proper steps have not been taken to ensure FDA compliance.

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Application Access over the Internet: Cloud Computing Service for Higher Education


Wipro completed a research project to understand how application and desktop virtualization technology can be best harnessed for the needs of higher education and compare traditional systems integration implementation approach with a cloud computing model. The team conducted in-depth interviews with a set of colleges and universities that have considered, piloted, or already deployed such solutions. This document is a summary of the research findings and conclusions.

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ClickSoftware and NetSuite Partner for Cloud Field Service


One of the major themes at the recently held SuiteWorld 2013 conference was that NetSuite has been aggressively building a cloud partner ecosystem, the Autodesk alliance being one resounding example. During the conference, automated mobile workforce management (WFM) and optimization solutions provider ClickSoftware Technologies announced that it has partnered with NetSuite to build the

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Enterprise Resource Planning for Services: Has Software as a Service Become Service-oriented Architecture for Small to Medium Businesses?


In the past, enterprise resource planning (ERP) initiatives were far too costly for smaller organizations to consider. However, a trend has recently emerged where software vendors are now offering software-as-a-service business models for ERP implementation to even the smallest organizations.

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CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection


Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data quality issues and allow an apples to apples comparison of vendor offerings.

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Cloud without Compromise: What Cloud Can Do for HR


Oracle Senior Director Michelle Newell highlights the evolution of cloud technology and the transformative affect it has had on the human resources (HR) business.

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5 Simple Steps to Choosing a BRMS for a Loan Origination System


Today, 70 to 80 percent of costs for processing loan applications are people-related. From a mortgage company’s perspective, this results in increased costs and decreased revenues. With ever-changing loan products, enterprises are forced to build or buy new loan origination systems periodically. And to meet these challenges, they’re choosing technology that focuses on solving business problems, not technical problems.

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Service Productization


Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

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Strategies for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises


In general, most organizations agree that customer satisfaction—one measure of customer relationship management (CRM) success—improves when CRM software is implemented. This white paper discusses the keys to successfully implementing CRM software solutions, as well as some of the important prerequisites—people and processes—to finding and installing CRM technology.

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