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Software Functionality Revealed in Detail
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 comparison of sap crm and oracle doc


Comparison of ERP and CRM Markets' Life cycle Snapshots
Today's enterprise applications are required as a matter of course to address more than the processes taking place within the walls of an enterprise. Almost

comparison of sap crm and oracle doc  of ERP and CRM Markets' Life cycle Snapshots Introduction The overall customer relationship management (CRM) market remains the land of opportunity but with many treacherous patches of quicksand for those who are uncertain about their footprint breadth in the field of either install base and product scope. It has been a no brainer the fact that the 2000s have been adverse years in the entire enterprise applications market. Following the whopping growth rates of the late 1990s, and the spending

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

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Customer Relationship Management (CRM)

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Documents related to » comparison of sap crm and oracle doc

SAP To Take Care Of All Suppliers


SAP's first major product delivery that leverages recently the recently endorsed technology foundation, allows it to offer a collaborative solution. This does not mean that the amount of time and resources required to implement and manage the supplier enablement process can be underestimated.

comparison of sap crm and oracle doc  maturity factor and while comparison-shopping with other renowned available products. While SAP has espoused one of the most compelling and promising collaborative-Commerce vision to-date, particularly through its moves in the portal space, its Java compliance and in the Internet marketplace -- the ideal enablers of collaboration it still has to prove to the market it can integrate and deliver, and satisfy the small and medium-size customer with quick implementations and nimble responses to problems, Read More

SAP SCM-Stepping Out of Obscurity


Major new SAP products are being released in the realms of supply chain management (SCM), manufacturing execution systems (MES), and product lifecycle management (PLM). TEC principal analyst P.J. Jakovljevic examines the solutions that SAP is offering for supply chain executives to expand beyond the traditional boundaries of SCM, PLM, and enterprise resource planning (ERP).

comparison of sap crm and oracle doc  collaboration, multi-scenario creation and comparison, and high-speed analytics. SAP APO support for these capabilities is not as fast or flexible as the market is seeking, so SAP had to look for a partner to satisfy these key business needs. SAP has responded to its customers, who have requested faster and more flexible simulation and re-planning. A number of these customers are seriously looking at adopting response management capabilities. To be fair, in many cases and in many industries, customers Read More

SAP Details CRM Plans


On November 9, SAP outlined its Customer Relationship Management plans in preparation for its product delivery next month. In December the company is expected to launch a telesales application and Internet portal that it hopes will lay the foundation for the full CRM suite rollout early next year.

comparison of sap crm and oracle doc  their evaluations and make comparisons to competitive offerings. Read More

SAP Posts Solid Q499, but Warns of Q100


On January 24, SAP announced its preliminary year-end results and warned that the costs of its new employee stock option plan and marketing and staff additions for its mySAP.com Internet software system would likely outpace sales in the first quarter of 2000.

comparison of sap crm and oracle doc  Posts Solid Q499, but Warns of Q100 SAP Posts Solid Q499, but Warns of Q100 P.J. Jakovljevic - February 7th, 2000 Event Summary On January 24, SAP announced its preliminary year-end results and warned that its new employee stock option plan and marketing and staff additions for its mySAP.com Internet software system would likely outpace sales in the first quarter of 2000. However, strong fourth quarter 1999 and year-end results announced on the same day gave SAP a very good standing entering the New Read More

Oracle Unveils Oracle Social Relationship Management Suite at Oracle OpenWorld


At Oracle OpenWorld, Larry Ellison introduced Oracle Social Relationship Management (SRM) Suite. The product incorporates multiple social platforms to facilitate real-time interaction between companies and their clients. For existing Oracle customers the obvious advantage comes from the fact that Oracle SRM Suite integrates with other Oracle enterprise applications (i.e., Oracle Fusion Marketing

comparison of sap crm and oracle doc   Read More

Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?


When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications that must be integrated? This article compares the two approaches and offers some advice.

comparison of sap crm and oracle doc  Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution? Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution? R. Garland - September 5, 2001 Introduction  There are a LOT of CRM vendors. If you count the pure-play Integrated CRM vendors and niche, or, fill-the-cracks vendors, there at least fifty from which to choose. Should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of-breed approach, getting Read More

The Lexicon of CRM - Part 3: From R to Z


CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

comparison of sap crm and oracle doc  Lexicon of CRM - Part 3: From R to Z The Lexicon of CRM Part 3: From R to Z R. Garland - November 2, 2001 The Lexicon is divided into three parts, this being the second of three. This third section covers the alphabet from R to Z. For A to I, see Part One . For J to Q, see Part Two . R  RDBMS - Relational DataBase Management System . The typical, standard database, with both data models, data definitions, and data storage capabilities. Examples include Oracle's 9i database, Microsoft's SQLServer 2000, Read More

Extending CRM Concepts in ERP Systems


If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the "CRM concept" really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know.

comparison of sap crm and oracle doc  CRM Concepts in ERP Systems If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the CRM concept really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know. Read More

SAP SCM 4.0


SAP SCM 4.0 is the one solution platform that offers packaged application capabilities that grow with your organization, support your business requirements, and transform traditional supply chains into adaptive supply chain networks. SAP SCM 4.0 includes SAP Advanced Planning & Optimization (SAP APO), SAP Inventory Collaboration Hub (SAP ICH), and SAP Event Management (SAP EM).    

comparison of sap crm and oracle doc  sap scm 4.0,sap scm 4.0 review,sap scm 4.0 price,sap scm 4.0 mobile,sap scm 4.0,sap scm 4.0 review,sap scm 4.0 price,sap scm 4.0 mobile Read More

SAP Announces SAP Business Planning and Consolidation for the SAP EPM Unwired Platform


During the TechEd event in Las Vegas, SAP launched Business Planning and Consolidation 10.0 for the SAP EPM Unwired Platform, enabling users to gain access to a more extensive set of functionalities beyond the common exploration and analysis of information. This new offering is part of a series of mobile innovations planned by SAP last year for business intelligence, enterprise performance

comparison of sap crm and oracle doc  Announces SAP Business Planning and Consolidation for the SAP EPM Unwired Platform During the  TechEd event in Las Vegas , SAP launched Business Planning and Consolidation 10.0 for the SAP EPM Unwired Platform, enabling users to gain access to a more extensive set of functionalities beyond the common exploration and analysis of information. This new offering is part of a series of mobile innovations planned by SAP last year for business intelligence, enterprise performance management, risk and Read More

Stalled Oracle Fumbling For A Jump-Start Kit Part 4: Challenges and User Recommendations


Only time will tell whether Oracle will have used these slower economic times to get its act together and to position itself for a much-needed surge of new projects in the future. The market should regard Oracle's new mindset evolution as well as its new customer placating moves favorably, despite inevitable controversy.

comparison of sap crm and oracle doc  Oracle Fumbling For A Jump-Start Kit Part 4: Challenges and User Recommendations Challenges Thus, Oracle's belated humility in terms of increasing its products' openness is commendable, although long overdue and not coming from the bottom of its heart, but it could help it succeed in obtaining more projects much more than other utopian initiatives to capture new customers. One of these, the assertion that Oracle would replace all existing applications with its 11i for free, including all software, Read More

SAP—Making HANA More Attractive in the Cloud


At a recent virtual event, SAP unveiled the next steps in the evolution of the SAP HANA Cloud Platform. Read about the key strategies spearheading SAP HANA's evolution in the cloud.

comparison of sap crm and oracle doc  HANA More Attractive in the Cloud With The Beach Boys singing Help Me HANA to the tune of their classic hit song “ Help Me Rhonda ,” SAP launched a virtual event to unveil SAP’s next steps in the evolution of the SAP HANA platform in the cloud. The virtual event, accompanied by an official press release , and hosted by Jonathan Becher, Chief Marketing and Communications Officer at SAP, and Dr. Vishal Sikka, member of the Executive Board of SAP AG, Products & Innovation, announced Read More

Customer Relationship Management (CRM)


Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

comparison of sap crm and oracle doc  Relationship Management (CRM) Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, str Read More