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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 computer ticketing system


7 Essential Steps to Security Risk Reduction
As management visionary and author Peter Drucker once said, “You can’t manage what you can’t measure.” No statement rings truer@especially when it comes to

computer ticketing system  business compliance | business computer security | business continuity | business network security | business risk assessment | business security | business security risks | business virus protection | checklist analysis | checklist compliance | checklist management | checkpoint firewall | common communication services | compliance | compliance analysis | compliance audit | compliance definition | compliance guidelines | compliance information | compliance management | compliance manager | compliance

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Documents related to » computer ticketing system

How to Maximize Your IT Services with Lifecycle Management


As businesses become increasingly dependent on technology, service quality becomes more important. With so much riding on IT’s performance, a new service-centric model has emerged: service lifecycle management (SLcM). Based on the Information Technology Infrastructure Library (ITIL) principles, SLcM provides a framework that enables organizations to optimize business outcomes and facilitate continual service improvement.

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Customer Focused Self-service: Building the Balanced Business Case


Countless customers are engaging in self-service, in the process helping companies save millions by deflecting service interactions to cheaper channels. At many organizations, just the cost savings make the investment in self-service worthwhile. But the self-service business case isn’t built on cost savings alone. There’s a bigger, more customer-focused picture to consider, where the customer experience plays the key role.

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Building a Business Case for Enterprise Spyware Protection


It is sometimes difficult to quantify the scope of spyware problems within corporate environments. The least noticeable effect of spyware is to slow network and desktop processing by tiny increments. But even the slightest slowdown, multiplied across the enterprise, adds up to a serious bottom line impact in decreased automated processing and worker productivity.

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Most Overlooked Features when Buying a Business Phone System


When buying a new business phone system you are faced with a wide variety of phone features to choose from. Before you buy, make sure you don’t overlook these commonly forgotten features. This guide details such features as conferencing, auto attendant, mobile extensions, and many other valuable features.

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How to Choose a Distribution System


Implementing the proper distribution system can be as important to your bottom line as expanding your warehouse or bringing on new product lines. After all, the right system provides immediate and long-term benefits that can impact your business processes across the board. That’s why it’s important to define business processes and objectives before you start the search for new software.

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Computer Associates Goes E-Business in a Big Way


Computer Associates announced at their CAWorld conference that e-business is the place to be, and they are re-orienting their company to facilitate it. CA has previously failed to make inroads in the consulting arena, and they feel e-business is the way to fix the problem.

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Is It Time for a New ERP System? How to Evaluate the Effectiveness of Your ERP System


As time passes, enterprise resource planning (ERP) systems drift further and further into misalignment with enterprise goals, strategies, and tactics. Eventually your legacy ERP system begins to interfere with your company’s ability to operate efficiently. Examine ERP evaluation criteria and techniques, and equip yourself with the tools and knowledge you need to measure your current ERP system’s effectiveness.

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System Models and Simulation


Understanding how a system really works is the first step toward using, improving, automating, or explaining it to others. The basic concept of a system is that it is driven by cause and effect—but there is so much more to understanding its full complexity. The best place to start is by learning how causal loop diagrams (CLDs) are used to model dynamic systems by identifying variables and causal effects.

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How to Successfully Select an ERP System in Eight Simple Steps


If you’re looking for your first enterprise resource planning (ERP) system or looking to upgrade from an existing system, the evaluation, selection, and implementation process is a long-term strategic decision for your organization. To help you through this process, here are eight simple steps for a successful ERP system selection.

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How Much Should You Pay for Your Business Phone System


You'll get all this and more in How Much Should You Pay for Your Business Phone System?

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Options for Backing Up Your Computer


What makes your computer valuable is your data. While you can always purchase a replacement computer, you’re not too likely to find one at the local computer store that comes preinstalled with your business records, family photos, personal documents, and other data you have saved on your computer over the years. Read this white paper to learn about backing up your computer and data recovery services.

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Warehouse Management Systems: Pie in the Sky or Floating Bakery?Part Two: The Pareto Principle, Processes, and People: Assessing Your Warehouse Management System Needs


To ensure your warehouse management system is implemented as painlessly as possible, you must assess your warehouse situation before you decide on a warehouse solution. Using the Pareto Principle, where a minority of inputs yields the majority results; examining your processes; evaluating your personnel; monitoring the progress of implementation; and testing are the best ways to ensure both a successful launch and long term return on investment.

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6 Signs That You Need to Upgrade Your Business Phone System


In 6 Signs that You Need to Upgrade Your Business Phone System, you'll find 6 key questions to ask about your company's current phone system.

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