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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 conferencing providers


Zoho Joins the Social “Chatter”
The market for collaborative social networking software is getting ever hotly contested. Not long after Moxie Software announced its free Collaboration Spaces

conferencing providers  businesses. Instant messaging, audio conferencing, video conferencing, web conferencing, and other capabilities can be additional boosters. Like its sister products, Zoho Pulse offers a free edition as well as a professional edition, and an enterprise edition for a fee per user per month. All three editions include iPhone and Android apps. The free edition is available for unlimited users, but with no support for groups. The professional and enterprise editions include unlimited public and private groups

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Software as a Service beyond Customer Relationship Management and Sales


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Saba Cloud Spring 2014 Release—Irresistible, Intelligent, Integration-friendly


During its recent @WORK 2014 user conference, Saba announced the launch of the Saba Cloud Spring 2014 release with a series of new innovations that are designed to help organizations enhance employee engagement, accelerate decision-making, and improve productivity. The release includes more than 60 enhancements (many of which are patent-pending), along the themes of predictive, extensible, and irresistible user experience.

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Saba Introduces Recruiting@Work


Not any type of recruitment tool is suitable to go hunting for talent these days. A good recruitment solution is typically expected to go beyond applicant tracking, corporate branding, and compliance components. Saba has announced a new recruiting offering, Recruiting@Work, which assists users with three core requirements: predictive recruiting, collaborative hiring, and accelerated screening and onboarding.

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Cloud Computing Opportunity for Service Providers


Cloud computing is a big opportunity for service providers but it comes with its own challenges, both technological and operational, ranging from integration into existing systems and service assurance to billing, reporting, and compliance. This white paper looks at the business case for offering cloud computing and explores some of the technical and other challenges faced with providing cloud services.

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Hosted Hosting: Should Service Providers Go Hosted?


Hosted services can offer a sound solution for small and medium businesses requiring safe and reasonably priced platforms. Applying the same concept at a higher level could result in hosting and services providers leasing or renting virtual real estate for the services they provide in order to lower their initial investments or subsequent upgrade costs. Learn more about “hosted hosting,” the new breed of hosting services.

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Global Trade Applications in Global Credit Crunch - Part III


Part II of this blog series allowed members of the two global trade management (GTM) software providers, TradeBeam and Precision Software, to voice their outlooks on the market (in light of the recent global trade decline). But at the end of the post I introduced the question of the possible threat to GTM providers coming from the large enterprise resource planning (ERP) providers. Given that

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IDC Vendor Spotlight: Gearing Up for Rapid Telecom Innovation with Flexible Billing and Services


Communications service providers (CSPs) face a changing business environment, with consumers and businesses rapidly adopting the latest mobile devices for their computing and communications needs. This Vendor Spotlight examines the issues facing the communications industry and discusses the role that SAP plays in offering a new generation of billing software and services designed to address the needs of this important market.

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Driving Factors in The Enterprise Applications Market


The enterprise applications market is converging resulting with fewer providers; however, there are still the same number of competing systems. What are the factors that are driving the market and what are the emerging trends?

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On-demand Product Life Cycle Management: Not Just for Small to Medium Businesses Anymore


Product lifecycle management (PLM) is set to transition to an on-demand model. On-demand models are quicker and cheaper to deploy, but software providers must gain user enterprises' trust before on-demand PLM really takes off.

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