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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 consolidate multiple location customer billings into a single open item due from one paying location

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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A Top 10 List for Meat Processors & Protein Companies When Considering a New ERP System


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consolidate multiple location customer billings into a single open item due from one paying location  ERP for process manufacturing, process ERP, protein industry ERP, ERP traceability, shelf-life management, ERP for meat processing Read More

Planning for a Financials Implementation: How To Avoid a Nosebleed


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How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience


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consolidate multiple location customer billings into a single open item due from one paying location  electronic data interchange, EDI, ERP, cloud ERP, mnufacturing ERP, production scheduling Read More

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consolidate multiple location customer billings into a single open item due from one paying location  S&OP, IBS, sales and operations, sales planning, operations planning, sales and operations planning, supply and demand, demand planning, operations, demand management Read More

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