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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 consolidate multiple location customer billings into a single open item due from one paying location

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Navigator One for SAP Business One


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Open Source Strategies


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Eyes Wide Open: Open Source Analytics Software


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]project-open[


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Case Study: How a Midsized Company Saved over $870,000 on a $3 Million Microsoft Enterprise Agreement, in Less Than Three Weeks


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A Short Guide to a Faster WAN


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Is Your Customer Strategy Aligned with Customer Experience


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Defining the Value of Customer Loyalty


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SAP Customer Success Story




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ILM as a Journey: Moving Towards Storage as a Service


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A Delicate Dance of Supply & Demand, Part 1: A Primer on Dairy Industry Complexity


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Esri Location Analytics


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A Top 10 List for Meat Processors & Protein Companies When Considering a New ERP System


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Navigator One for SAP Business One: Discrete Manufacturing (ERP) Competitor Analysis Report


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A Step-by-step Guide to Securing Your Apache Web Server with a Digital Certificate


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