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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 contact center software solutions


New Software Evaluation Center from Technology Evaluation Centers (TEC) Helps Small Businesses Find Solutions for Growth
To remain competitive and to foster growth in today’s aggressive marketplace, small businesses and even microbusinesses would greatly benefit from ERP-like

contact center software solutions  evaluation and selection services, contact Evaluation Services at +1 514-954-3665, extension 404, or e-mail selectionservices@technologyevaluation.com . About Technology Evaluation Centers Inc. (TEC) Technology Evaluation Centers (TEC) is a software advisory firm helping private and public sector organizations around the world make informed enterprise software decisions—saving time, money, and heartache. The online Evaluation Centers, containing IT research and extensive software models that catalog

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

Evaluate Now

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Sword Ciboodle and SAS Analytics Intelligent Contact Center: Product Overview


The market for contact center solutions is divided between customer relationship management (CRM) solutions and call center solutions, typically from different providers. On top of that, business intelligence (BI) vendors offer tools and add-ons to analyze contact center data. This means that if you require “the complete package,” you’ll need two or three different solutions. Naturally, these

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For HR Software Vendors: New TEC HCM Evaluation Center


Simply complete our brief HCM solution qualification survey, and we will contact you with your options for participation.

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Call Center Buyer’s Guide


A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can boost revenues, retain customers, and discover customer service strengths and weaknesses in the long term. But before making a purchase, do you have the information you need about your current situation? Find out what to ask before you buy.

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Selecting PLM Software Solutions Vendors Part 3 - A Timesaving Solution


In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every product can be the right solution provided a certain set of requirements. The Catch 22 for both buyers and vendors is to pinpoint the right opportunity in this ongoing 'dating game'.

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Encompass Solutions


Founded in 2001, Encompass Solutions, Inc. is a professional services organization that includes deeply experienced, senior consultants who provide expertise in ERP and related business application systems. Our expertise extends from project planning and management through the entire implementation, with a special focus on process improvement. Encompass is the manufacturing industry’s high-value alternative to in-house resources for ERP software implementations, project management, business development, software selection and process improvement.

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ITIQ Solutions


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

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Cameleon Software


Cameleon Software (formerly Access Commerce) provides multichannel commerce and configurator software to companies that sell customizable products and services across multiple sales channels. Cameleon Software provides support for such processes as guided selling, product configuration, pricing, and quote generation. Cameleon Software clients include Air Liquide, Eaton Corporation, Invacare, Legrand, Leroy Merlin, Pages Jaunes (Yellow Pages), Philips Electronics, Saint-Gobain, APC by Schneider Electric, SFR, and ThyssenKrupp.

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Kyliptix Solutions


Founded in 1999 and headquartered in Irvine, California (US), Kyliptix Solutions, Inc. delivers software solutions for small and medium businesses (SMBs). The company provides web-based business software services modeled on the principle of software-as-a-service (SaaS), which uses current architectures and technologies such as AJAX and LAMP. Kyliptix's solutions address the needs of a variety of industries, including manufacturing, sales, human resources, legal services, and security. Its multi-lingual Kyliptix Business Suite (KiBS) is available throughout the US and around the globe, designed as a single user interface capable of bridging the flow of information throughout an organization and eliminating the need for multiple external applications.

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Software-As-a-Service Primer for Independent Software Vendors


Learn what s required for a successful migration to SaaS in SaaS Primer for Independent Software Vendors.

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STR Software


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

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