Web Services is a no-brainer as a standard mechanism for providing access to enterprise applications and data; this will allow businesses to create words out of alphabet soup (ERP, SFA, CRM, EAI, EJB, COM, BFD). Nothing about Web Services, however, addresses the front-end complexity of dealing with multiple channels, such as supporting disconnected devices and asynchronous interaction models that are required by wireless and mobile connectivity.
content management server 2002
Creation of user interface content and interaction navigation, including: Identity (Who am I?) Context (What is my role? What am I trying to do?) Personalization (What are my preferences?) Localization (Where am I, and what implications does this have to what I'm trying to do?) Extended Session Management : Transfer interactions seamlessly across time and devices, for operating efficiency and to mitigate connectivity issues Data Synchronization : Support disconnected devices via