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'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: Baan and Parent Company, Invensys
Baan is now iBaan, fully focused on the Internet via Portals and web technologies, across CRM, ERP, and SCM spaces.

crm and scm company  driven hard by other CRM vendors and is seen as important technology in being able to make a large step up in Field Force effectiveness. In addition, iBaan E-Service Remote is, well, focused on Service, and does not include a Sales component, enabling Salespersons on the road to do such things as access/modify account information, create new quotes on the fly, etc. The iBaan E-Service is good as far as it goes, but it doesn't offer true interactivity. Users can diagnose problems, submit new issues, and Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » crm and scm company


Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 2: Market Impact
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial mid-market leaders such as J.D

crm and scm company  approaches and mindsets between CRM and ERP systems deployment and maintenance. CRM applications typically require more customization and they undergo more frequent functionality changes and updates than their traditional tried-and-true back-office counterparts, where ERP vendors - CRM wannabes still have a way to go. User Recommendations Small and medium size enterprises using Syspro's and Fronstep's back office applications that have solid SCM and CRM product needs should react positively to this news. Read More...
'Collaborative Commerce': ERP, CRM, e-Procurement, and SCM Unite! A Series Study
Now in 2001, the catchphrase is 'Collaborative Commerce', where we unite all of the elements of ERP, CRM, E-Procurement, and SCM into one coherent system within

crm and scm company  Experience (see the Tutorial, CRM and Technological Solutions: Be the Customer ), as depicted in the scenario above? We're not there yet. Defining the Collaborative Commerce Ideal  In the ideal scenario, Collaborative Commerce (C-Commerce) is an all-embracing, holistic philosophy. It recognizes that the competitive landscape in the new digital economy is no longer company versus company, but groups of organizations collectively competing against one another. It's a philosophy that touches every part of Read More...
'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: SAP AG
SAP AG has seemingly crossed a strategy chasm, from a strict, stodgy, Not-Invented-Here (NIH) approach to software development and delivery, to a seemingly

crm and scm company  that SAP dumped Clarify's CRM solution and wrote and re-wrote their own package gives us pause concerning the stability and usability of the CRM components; it just needs more burn-in time before we're completely comfortable with it. We also see weakness in its Business Intelligence offerings. How powerful are the Extraction, Transformation, and Loading tools for its data warehouse? How powerful are its front-end tools? Do they include OLAP capability? Customized reports? The ability to send the reports Read More...
'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: Oracle
There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which vendors embrace open architectures and

crm and scm company  Internet technologies have matured, CRM packages on the front end, and e-Procurement and Supply Chain Management packages on the back end, these packages have come into their own. Now in 2001, the catchphrase is Collaborative Commerce, where we unite all of the above elements into one coherent system within and between organizations. This is the Big Kahuna, the zero latency, fully transparent, 360 degree exposure that is the stuff systems integrators dream of. Is it here? Are the technologies mature Read More...
Market Focus Report: The Value of Mobile and Social for CRM
Nucleus Research surveyed 223 CRM decision makers to analyze the benefits of adding mobile device access and social capabilities to CRM. Respondents included

crm and scm company  both on-demand and on-premise CRM applications. Results show that adding mobile access and social collaboration to CRM delivers significant benefits to organizations. See why you should consider mobile and social CRM adoption. Read More...
Agiline CRM : Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

crm and scm company  the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. Read More...
Extending CRM Concepts in ERP Systems
If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM

crm and scm company  CRM Concepts in ERP Systems If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the CRM concept really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know. Read More...
Dynamics CRM: Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

crm and scm company  the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. Read More...
Demet's Candy Company


crm and scm company   Read More...
CRM Buyer's Guide
If you're interested in a CRM solution, here's a guide to help you zero in on the best one for your company's needs.

crm and scm company  including advantages and disadvantages CRM market overview and history CRM cost considerations CRM solution providers You'll also learn about the essential CRM tools, including sales force automation (SFA), service and support solutions, and reporting and analytics tools. Get the guide that makes it easy for you to find the right CRM solution. Download your PDF copy of CRM Buyer's Guide today! For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Read More...
Pivotal CRM
Pivotal CRM is a full-featured customer relationship management (CRM) platform built on the Microsoft .NET framework, suited to organizations of all sizes

crm and scm company  looking to optimize their CRM processes, including sales force, marketing, and service automation.   Pivotal is built on a flexible platform, so the CRM experience is built around an organization’s business processes. Pivotal CRM is supported by a full continuum of services that are affordable, easy to use, and configurable to any organization in any industry.   Pivotal CRM includes the following functionality:       Sales Force Automation     Marketing Automation     Service Automation Read More...
Primrose Candy Company


crm and scm company   Read More...
CRM, ERP, BI, and IT Investment-Where Do You Find the Business Benefit?
Most companies want to use customer relationship management (CRM) applications to “supercharge” their sales forces. They want to gain some advantage with

crm and scm company  because of the way CRM is implemented. Find out where a CRM implementation can get off track—and how to ensure CRM success. Read More...

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