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Oracle Vertical CRM Applications: Realizing Business Benefit through Industry Best Practices
Companies can reduce operating costs and improve the ways they do business by using customer relationship management (CRM) systems that support real-time

crm vertical  Vertical CRM Applications: Realizing Business Benefit through Industry Best Practices Companies can reduce operating costs and improve the ways they do business by using customer relationship management (CRM) systems that support real-time decision making. But you must ensure you deploy applications that can leverage industry best practices while retaining the competitive differentiation from a well-honed business process and strategy. Learn about the benefits of using CRM with industry best practice Read More
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » crm vertical


Vertical Solutions Inc.-All About Field Service: Part One
Field service management (FSM) is a growing enterprise software segment, and while it may not be a new software market, it is quickly increasing in value and

crm vertical  application service provider (ASP)-hosted CRM solution called PowerHelp . After an intellectual property divestiture to Mercury Interactive (now part of HP ) in 2006 for nearly $20 million, VSI focused its research and development (R&D) efforts on developing new cloud-based technologies, starting with the Vertical Services Platform (VSP) , a non-proprietary, open technology platform. Since 2010, the vendor has released the following next-generation solutions on the aforementioned VSP foundation (see Read More
Yet Another ERP/CRM Partnership
Solomon Software Inc., a leading provider of mid-market financial and business management systems, and SalesLogix, a leading provider of electronic customer

crm vertical  extends the SalesLogix Open CRM Initiative, launched last year, which enables leading companies to incorporate the benefits of advanced sales, marketing, and customer support automation into the products and services they create and market. Under terms of the arrangement, SalesLogix will provide Solomon's channel partners with product support for the first year of the contract, with additional support and training becoming a collaborative effort between the two software industry leaders in the future. Read More
Informix Goes Vertical With Software Vendor ADRM
Informix has announced a strategic alliance with Applied Data Resource Management (ADRM) to develop industry-specific data models to provide packaged components

crm vertical  Goes Vertical With Software Vendor ADRM Informix Goes Vertical With Software Vendor ADRM M. Reed - June 30, 2000 Event Summary Informix has announced a strategic alliance with Applied Data Resource Management (ADRM) to develop industry-specific data models to provide packaged analytic components for business intelligence and e-business analytics. The alliance was originally discussed with Ardent Software before their merger with Informix. ADRM currently supports over 10 industries with 23 lines of Read More
Vertical Solutions Inc.-All About Field Service: Part Two
In a blog post last week, I talked about Vertical Solutions’ (VSI) offerings for field service management (FSM), including the company’s customer profile

crm vertical  gaps) in your best-of-breed FSM/CRM suite and how do you plan to fill them (e.g., parts pricing, parts planning, assembly instructions, etc.)? That is to say, how do you beat the competitors that offer more complete suites? KB : The answer is simple: we either integrate or build based on demand that is tempered by our strategic vision. Due to the nature of our focus on complex environments, we hit four key areas: contact center, scheduling, heavy service management, and mobile. Areas such as parts Read More
Cutting the Risk from CRM Purchase and Deployment
Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools that any size of business can

crm vertical  the Risk from CRM Purchase and Deployment Cutting the Risk from CRM Purchase and Deployment If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Intuit has completed the purchase of certain products from Entellium. Meet your CRM /Sales Force Automation needs with desktop and web applications developed by Intuit and trusted, third-party developers. Source : Entellium Resources Related to Risk from CRM Purchase and Deployment : Read More
On-Premise vs. On-Demand CRM
When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not

crm vertical  Premise vs. On-Demand CRM When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not the least of which is choosing between an on-demand or on-premise solution. Both the on-demand and on-premise models have pros and cons, as well as risks and rewards. Download this white paper and know what you need to consider before making a final decision. Read More
CRM, Success, and Best Practices: A Wake Up Call Part Two: Modeling Success with Senior Management and CRM Culture
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be used. A point-based system, self

crm vertical  with Senior Management and CRM Culture CRM, Success, and Best Practices: A Wake Up Call Part Two: Modeling Success with Senior Management and CRM Culture Featured Author - Glen S. Petersen - October 22, 2004 Review In the previous article of this series (see Searching And Establishing The Business Parameters Of CRM ) it was established that customer relationship management (CRM) is an industry where the technology has outpaced the sophistication of the user community to properly utilize the tools; Read More
CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge
Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding of their functional and

crm vertical  Cure Part One: The CRM Selection Challenge Introduction Over the past two years it seems not a week has gone by without an editorial about a failed Customer Relationship Management (CRM) project. Many articles relate CRM failure to the absence and/or weakness of business objectives driving the CRM initiative. Although this is true, many projects fail due to a poor vendor selection procedure. Starting At The Beginning Of course software tools such as business applications are necessary for the vast Read More
CRM 101
Welcome to another installment in our back-to-basics series. So far, we’ve covered ERP 101 and SCM 101. What Is CRM?CRM is more than a software application

crm vertical  . What Is CRM? CRM is more than a software application. It is a set of strategies, processes, and associated software systems designed to improve the interactions and engagement of customers. CRM involves not only the use of these tools, but also corporate cultural transformation and ongoing programs with the appropriate organizational framework. CRM also includes sales force automation (SFA), customer service and support, and enterprise marketing management. Top Benefits of CRM CRM provides you with Read More
The Case for a New CRM Solution
CRM software has gone well beyond being a

crm vertical  Case for a New CRM Solution CRM software has gone well beyond being a good to have capability. Senior management is now generally quite clear that this genre of software is needed. However, it also often acknowledged that companies that have deployed CRM software solutions have not obtained the benefits that were promised. When we understand the reasons for this dissatisfaction, we can make the case for a new CRM solution. See the benefits of a new CRM solution. Read More
CRM: Big is Not Always the Best
Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise

crm vertical  Not Always the Best CRM Systems is also known as : Best CRM System , Business CRM Systems , Compare CRM Systems , CRM Management System , CRM Software System , CRM System Benefits , CRM System Comparison , CRM System Copy , CRM System Cost , CRM System Definition , CRM System Design , CRM System Implementation , CRM System Requirements , CRM System User , CRM System Wiki , Hosted CRM Software , CRM Systems Definition , Customer Relationship Management CRM System , Define CRM System , Effective CRM System Read More
CRM Buyers Guide
CRM, or Customer Relationship Management, is an essential tool in any modern business no matter its size. The primary purpose of CRM software is to manage all

crm vertical  The primary purpose of CRM software is to manage all aspects of the relationship with existing and prospective customers. Get a quick start on your CRM purchase by researching the important issues and factors for your organization. This guide can help you find the right provider for your unique needs. Read More
Oncontact CRM
Oncontact Software develops .NET CRM software for mid-market companies. Oncontact CRM is a completely Microsoft .NET-based CRM applications suite that

crm vertical  CRM Oncontact Software develops .NET CRM software for mid-market companies. Oncontact CRM is a completely Microsoft .NET-based CRM applications suite that automates the sales, marketing, and service areas of mid-market organizations. It can be user-customized through Customizer and Navigator, the built-in toolkits. Read More

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