-
Abstract:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software
vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, (...)
Excerpt related to
cti integration:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado C...
Published:
2003-10-16
-
Abstract:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software
vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, (...)
Excerpt related to
cti integration:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado C...
Published:
2003-10-16
-
Abstract:
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground
by offering services for inventory and collaborative planning. (...)
Excerpt related to
cti integration:
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by
offering services for ...
Published:
2006-03-16
-
Abstract:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure that its appetite will remain in check for very long. (...)
Excerpt related to
cti integration:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure th...
Published:
2002-03-08
-
Excerpt related to
cti integration:
... with a single click, whether it might be via email, instant messenger (IM), or phone, if the company
has the computer telephony integration (CTI) capabilities. ...
Published:
2008-10-22
-
Abstract:
As an APS-based business management system, NetSuite can effectively serve the needs of small medium businesses. Its integrated
application uses three distinct building blocks: customer relationship management, back-office ERP and accounting, and a robust
set of e-commerce applications. (...)
Excerpt related to
cti integration:
As an APS-based business management system, NetSuite can effectively serve the needs of small medium businesses. Its integrated
application uses t...
Published:
2005-05-27
-
Abstract:
The ultimate success of Microsoft CRM will be judged by its follow-up releases. While Applix’ decision to abandon the CRM
space and suddenly re-focus on BPM may be regarded as a not quite deliberate move, but rather as a sudden act of taking another
plunge. Is the Applix move a harbinger of the future (...)
Excerpt related to
cti integration:
The ultimate success of Microsoft CRM will be judged by its follow-up releases. While Applix’ decision to abandon the CRM
space and suddenly re-fo...
Published:
2003-03-11
-
Abstract:
Get SMB Phone Systems Buyer's Guide from Focus.Free whitepapers by Technology Evaluation Centers (TEC). If you are a small
to medium business (SMB) looking to purchase a business phone system, you’ve no doubt discovered that buying one is not easy.
You must quickly identify your specific needs before yo (...)
Excerpt related to
cti integration:
Get SMB Phone Systems Buyer's Guide from Focus.Free whitepapers by Technology Evaluation Centers (TEC). If you are a small
to medium business (SMB)...
Published:
2010-03-11
-
Abstract:
Get SMB Phone Systems Buyer's Guide from Focus.Free whitepapers by Technology Evaluation Centers (TEC). If you are a small
to medium business (SMB) looking to purchase a business phone system, you’ve no doubt discovered that buying one is not easy.
You must quickly identify your specific needs before yo (...)
Excerpt related to
cti integration:
Get SMB Phone Systems Buyer's Guide from Focus.Free whitepapers by Technology Evaluation Centers (TEC). If you are a small
to medium business (SMB)...
Published:
2010-03-11
-
Excerpt related to
cti integration:
... Moreover, computer telephony integration (CTI) and interactive voice
response (IVR) technologies help to deliver a more compelling solution. ...
Published:
2010-05-20
-
Abstract:
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from
ERP giants – SAP, Oracle and PeopleSoft? (...)
Excerpt related to
cti integration:
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from ERP
giants – SAP, Oracle ...
Published:
2001-12-28
-
Abstract:
While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash
cushioned Microsoft has been putting together the pieces of its CRM (and likely the overall enterprise applications) strategy
mosaic (...)
Excerpt related to
cti integration:
While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash
cushioned Microsoft has...
Published:
2002-08-15
-
Abstract:
PeopleSoft has joined the elite group of vendors that can deliver a majority of the components of a complete e-business framework.
If one considers all aspects of a CRM or SCM evaluation, PeopleSoft has earned the license to be evaluated along with market
leaders. (...)
Excerpt related to
cti integration:
PeopleSoft has joined the elite group of vendors that can deliver a majority of the components of a complete e-business framework.
If one consider...
Published:
2001-06-27
-
Abstract:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a beneficiary in every way. (...)
Excerpt related to
cti integration:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a benefic...
Published:
2003-08-30
-
Abstract:
The most important factor in industry is no longer the mere price of the product. Increasingly, the purchaser's task has
become to obtain the right product of the right quality at the right time—and for the right price. (...)
Excerpt related to
cti integration:
The most important factor in industry is no longer the mere price of the product. Increasingly, the purchaser's task has
become to obtain the righ...
Published:
2006-04-19
-
Abstract:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure that its appetite will remain in check for very long. (...)
Excerpt related to
cti integration:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure th...
Published:
2002-03-08
-
Abstract:
To continue to expand beyond its European roots and succeed in other markets, Intentia must continue to focus on marketing
and sales, both direct and indirect, engaging a number of resellers and executing an aggressive, enticing marketing program,
although not at the expense of profit margins. (...)
Excerpt related to
cti integration:
To continue to expand beyond its European roots and succeed in other markets, Intentia must continue to focus on marketing
and sales, both direct ...
Published:
2002-07-16
-
Abstract:
Many surveys have purported that there are twice as many manufacturers that cannot integrate their ordering systems with
those of their partners and distribution channels than those that can, leaving them vulnerable in terms of brand management
due to poor visibility. (...)
Excerpt related to
cti integration:
Many surveys have purported that there are twice as many manufacturers that cannot integrate their ordering systems with those
of their partners a...
Published:
2003-05-03
-
Abstract:
Almost every company has been scrutinizing their relationships with partners more closely and figuring out how best to reach
and nurture them. With so much business going through indirect sales channels in the next five years, the need for some form
of partner relationship management (PRM) should not be (...)
Excerpt related to
cti integration:
Almost every company has been scrutinizing their relationships with partners more closely and figuring out how best to reach
and nurture them. Wit...
Published:
2004-03-06
-
Abstract:
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM. (...)
Excerpt related to
cti integration:
CRM itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and mea...
Published:
2001-10-12