X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 customer manager job description


17 Rules of the Road for Customer Relationship Management
Customer relationship management (CRM) is more than a product@it’s a philosophy. That’s why, when it comes to CRM systems, it’s important to understand all the

customer manager job description  guide | crm | customer relationship management | sage | sage software | small and midsized wholesaler-distributors | midsized wholesaler-distributors | small wholesaler-distributors | crm philosophy | accounting crm software | accounting software packages | act crm software | automotive crm | automotive software | best contact management software | best crm | best crm software | business crm software | catalog software | collaboration software | compare crm software | contact management software | contact

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Small Business Software (SBS)

The Small Business Software (SBS) evaluation model targets functional requirements for fully featured solutions designed to support all business requirements of a typical small business. Extending beyond mere accounting functions, it is primarily applicable to those businesses for which full-scale ERP software may be too complex or cumbersome. However, the model of SBS solutions includes all the essential categories such as General Ledger, Accounts Payable (A/P) and Accounts Receivable (A/R), Payroll, Job and Project Costing, Multinational Accounting, Light Manufacturing, Inventory, Technology, and much more. 

Evaluate Now

Documents related to » customer manager job description

Optimizing Gross Margin over Continously Cleansed Data


Imperfect product data can erode your gross margin, frustrate both your customers and your employees, and slow new sales opportunities. The proven safeguards are automated data cleansing, systematic management of data processes, and margin optimization. Real dollars can be reclaimed in the supply chain by making certain that every byte of product information is accurate and synchronized, internally and externally.

customer manager job description  have been to any customer in the past, what they are today, and what they will be tomorrow. Margin Manager leverages the cleansed data from epaCUBE’s Product Data Management suite to ensure information is accurate and in sync with your operational pricing system. Margin Manager is designed to handle advertising performance and off-invoice allowances as well as 2-way and 3-way contracts. This powerful tool also enforces user-defined business rules to convert allowances from the “buy” to the “sell� Read More

What’s Happening on Your Shop Floor?


While many ERP software companies claim to support manufacturing companies, their solutions do little more than accounting, order entry, and other office tasks. They are not suitable for use on the shop floor. Fortunately, today’s integrated enterprise resource planning (ERP) systems can provide the shop floor control and manufacturing execution systems (MES) functionality that manufacturers need. Find out more.

customer manager job description  accounting and finance modules, customer relationship management (CRM) features such as order entry and tracking, manufacturing execution systems (MES) functions such as production scheduling and machine integration and supply chain management (SCM) functions such as supplier quality and traceability. http://www.plex.com/ Searches related to What's Happening on Your Shop Floor? : Shop Floor | Shop Floor Management | Shop Floor Operators | Strong Shop Floor Control System | Manufacturing Execution System | Read More

Intentia Braces For Its Ongoing Roller-Coaster Ride Part 2: Challenges and User Recommendations


To continue to expand beyond its European roots and succeed in other markets, Intentia must continue to focus on marketing and sales, both direct and indirect, engaging a number of resellers and executing an aggressive, enticing marketing program, although not at the expense of profit margins.

customer manager job description  not only provide strong customer support, but are also able to blend industry-specific functionality into the Movex suite. With its own substantial service organization Intentia might be in a position to continue to build out its technology to better serve its vertical markets. Moreover, the Movex applications suite is built on several integrated software components to facilitate implementation, such as the Component Repository , which contains generic and industry-specific business components for customi Read More

Customer Relationship Management Strategies Part Two: Creating Your Strategy


CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate for lack of skills.

customer manager job description  procedures are not documented. Customer relationships are managed via business lunches, golf games, and friendly phone calls. Contacts and phone numbers are typically handwritten in leather-bound notebooks and some sophisticated traders keep their own Rolodex; however, when these employees leave, their fancy notebooks go with them. In one energy-trading arm of a former Fortune 100 company, traders scribbled down deals on scrap pieces of papers or even on cocktail napkins that were then handed in to the ba Read More

11Ants Customer Response Analyzer


11Ants Customer Response Analyzer is software that allows marketers to target those customers statistically most likely to respond to a marketing offer.  

customer manager job description  Customer Response Analyzer 11Ants Customer Response Analyzer is software that allows marketers to target those customers statistically most likely to respond to a marketing offer. Read More

Customer Care and Billing (CC&B)


Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services.

customer manager job description  Care and Billing (CC&B) Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. Read More

How to Respond Faster to Customer Feedback


What’s the best way to know if your customers are satisfied? Simply ask them. Conducting customer surveys without the right tools, however, can demand a lot of staff time to manage and analyze the results. Indeed, response time can make the difference between keeping customers and losing them. One way to respond faster to customer issues—and save time and effort—is by investing in an automated customer feedback system.

customer manager job description  to Respond Faster to Customer Feedback What’s the best way to know if your customers are satisfied? Simply ask them. Conducting customer surveys without the right tools, however, can demand a lot of staff time to manage and analyze the results. Indeed, response time can make the difference between keeping customers and losing them. One way to respond faster to customer issues—and save time and effort—is by investing in an automated customer feedback system. Read More

Smarter Customer Service with IBM Business Analytics


With IBM Business Analytics for Customer Service, you can grow revenue by building better relationships with your customers.

customer manager job description  Customer Service with IBM Business Analytics Read More

Infor Finds Its Customer Engagement Rhythm


Infor recently unveiled Infor Rhythm for Commerce, a global, scalable, and secure cloud-based e-commerce and customer engagement platform, now complemented with compelling designs from Infor’s own Hook & Loop creative agency. Read more about the platform and how it came to be in this blogpost.

customer manager job description  Finds Its Customer Engagement Rhythm Infor recently unveiled Infor Rhythm for Commerce , a global, scalable, and secure cloud-based e-commerce (and even more, customer engagement) platform, now complemented with compelling designs from Infor’s own Hook & Loop creative agency. Infor Rhythm includes top-notch software for storefronts, product configuration, recommendations, upsell and cross sell, pre-packaged Infor ION integrations to order management, faceted search, content management, layout, and Read More

Learning Manager


Learning Manager by GeoLearning is a robust hosted learning management solution designed for organizations that need a cost-efficient way to develop, deliver, manage and track their training programs and processes. Learning Manager centralizes and automates the entire learning management process, helping organizations: Assess organizational and individual competencies, deficiencies and training needs. Deliver training to address learning and development needs using the most appropriate method, including on-demand e-learning, traditional classroom instructor-led training, and virtual classrooms.Measure learning effectiveness, its impact on productivity and business results and return on investment.  

customer manager job description  Manager Learning Manager by GeoLearning is a robust hosted learning management solution designed for organizations that need a cost-efficient way to develop, deliver, manage and track their training programs and processes. Learning Manager centralizes and automates the entire learning management process, helping organizations: Assess organizational and individual competencies, deficiencies and training needs. Deliver training to address learning and development needs using the most appropriate Read More

SAP Customer Success Story




customer manager job description  Customer Success Story Read More

Customer Analytics Pay Off


To help organizations develop a customer analytics strategy designed to drive growth and increase customer satisfaction, the IBM Institute for Business Value has identified four stages of organizational capabilities and associated customer analytics strategies.

customer manager job description  help organizations develop a customer analytics strategy designed to drive growth and increase customer satisfaction, the IBM Institute for Business Value has identified four stages of organizational capabilities and associated customer analytics strategies. Read More

Service: Reduce Cost While Maintaining Customer Satisfaction


Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers happy is the primary objective of customer service organizations. Customer relationship management (CRM) applications help you streamline customer service processes and reduce cost, enabling you to keep your customers happy and grow your business. Find out how.

customer manager job description  Reduce Cost While Maintaining Customer Satisfaction Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers happy is the primary objective of customer service organizations. Customer relationship management (CRM) applications help you streamline customer service processes and reduce cost, enabling you to keep your customers happy and grow your business. Find out how. Read More

How to Deliver a Great Customer Experience and Lower Costs: Achieving Interaction Excellence Across Multiple Touch Points


Whether in a business-to-consumer (B2C) or business-to-business (B2B) context, customers demand multiple channels through which they can find information, purchase goods, view and pay their bills, request services, or get support based on their specific needs and preferences. Discover solutions that can help you deliver the channels customers demand, and provide a consistently positive customer experience.

customer manager job description  to Deliver a Great Customer Experience and Lower Costs: Achieving Interaction Excellence Across Multiple Touch Points Whether in a business-to-consumer (B2C) or business-to-business (B2B) context, customers demand multiple channels through which they can find information, purchase goods, view and pay their bills, request services, or get support based on their specific needs and preferences. Discover solutions that can help you deliver the channels customers demand, and provide a consistently positive Read More