Customer Order and Installation History Access

INFIMACS Becoming Ever More RELEVANT For Project-Based Industries. ...

by P.J. Jakovljevic ... in inventory with other revisions or shipped for a particular order. ... often made product upgrades appear to the customer as almost a new installation. ... http:/.../Research/ResearchHighlights/Erp/2001/11/research_notes/EN_ER_PJ_11_01_01_1.asp - 17k - 2001-11-01 Summary: The current market trend industry-wide is towards vendors that can provide comprehensive solutions for medium-sized companies. Relevant seems to have a fair shot at delivering that to project-based discrete manufacturers such as aerospace contractors, contract manufacturers of electronic components, wind

BRAIN May Still Be Needed In The Automotive Industry

by P.J. Jakovljevic ... in inventory with other revisions or shipped for a particular order. ... often made product upgrades appear to the customer as almost a new installation. ... http:/.../Research/ResearchHighlights/Erp/2001/10/news_analysis/NA_ER_PJ_10_31_01_1.asp - 18k - 2001-10-31 Summary: While BRAIN North America may have all the right cards for the lower tiers of the automotive industry, the road to success will by no means be uncontested.

Lilly Software - Product Enhancements Remain Its Order 'Du Jour' ...

by P.J. Jakovljevic ... and associated service revenues (ie, installation and implementation ... also developed a new Order Management window ... Committed to addressing customer needs, Lilly ... http:/.../Research/ResearchHighlights/Erp/2003/02/research_notes/EN_ER_PJ_02_19_03_1.asp - 20k - 2003-02-19 Summary: Lilly continues to invest uncompromisingly in R&D, and consequently espouses a convincing broad but compact product portfolio for its target market.

Quote-to-order: One Big, Lean Machine Adds High Tech to Its Mix

by P.J. Jakovljevic ... in terms of its history and current ... including design, procurement, delivery, installation, operations, and ... assets to address broader customer order management. ... http:/.../Research/ResearchHighlights/CRM/2008/08/research_notes/VN_CR_PJ_08_22_08_1.asp - 29k - 2008-08-22 Summary: BigMachines differentiates itself in the quote-to-order (Q2O) sphere due to its solutions’ lean end-to-end, inquiry-to-order focus. Although there are other vendors offering Q2O as a service, BigMachines product is arguably more flexible, as high tech manufacturers may be noting.

Supply Chain Operations Reference and Other Features in ASW

by P.J. Jakovljevic ... access to up-to-date customer and service ... generates service orders, service order planning; performs ... They can also schedule installation and preventive service ... http:/.../Research/ResearchHighlights/ERP/2005/09/research_notes/VN_ER_PJ_09_07_05_1.asp - 23k - 2005-09-07 Summary: IBS may be the first vendor to fully integrate a supply chain operations reference model in its business intelligence solution. Customers receive more efficient measurements and benchmarking across their supply chain regardless of their supply chain and ERP software.

Customer Care and Billing System (CC&B) Selection

... charges such as reactivation charges and installation charges Additional ... Allocation of passwords to a customer account profile, in order to provide a ... http://ccb.technologyevaluation.com/customer-care-and-billing-tel/ - 101k - 2009-03-09

Maximizer Enterprise 8: A Strong Competitor on the SMB Front Line

by Kevin Ramesan and Katarina Novatzki ... upon the software's user-friendliness, ease of installation, and affordable ... However, in order to do this, the user must ... The Customer Service and Support Module. ... http:/.../Research/ResearchHighlights/Crm/2004/09/research_notes/PN_CR_KR_09_23_04_1.asp - 16k - 2004-09-23 Summary: TEC recently reviewed Maximizer Enterprise 8. Tailored to the latest Internet technology, the offering is aggressively priced. Rich functionality is offered in a three-module structure that continues to compete in the demanding 'best fit,' customer relationship management, small and medium enterprise mar

Quote-to-order: The Major Players in the Manufacturing Arena

by P.J. Jakovljevic ... to not requiring any software installation on neither ... best practices so that the customer can benchmark ... quote and proposal generation, 9) order placement, and ... http:/.../Research/ResearchHighlights/CRM/2007/11/research_notes/TU_CR_PJ_11_19_07_1.asp - 33k - 2007-11-19 Summary: The latest generation of quote-to-order systems uses knowledge-based software to help reduce an organization’s dependence on its highly skilled experts. The ability to harness a company’s intellectual property and know-how helps build competitive advantage.

Customer Care and Billing System (CC&B) Selection

... charges such as reactivation charges and installation charges Additional ... Allocation of passwords to a customer account profile, in order to provide a ... http://ccb.technologyevaluation.com/ - 101k - 2009-03-09

Classic Enterprise Resource Planning Solution Shifts Over

by P.J. Jakovljevic ... to-stock (MTS) and configure-to-order (CTO) manufacturing ... typical sale price for an installation of Fourth ... covering the areas of customer operations, financial ... http:/.../Research/ResearchHighlights/ERP/2006/02/research_notes/EN_ER_PJ_02_28_06_1.asp - 28k - 2006-02-28 Summary: About two-thirds of SoftBrands' revenue comes from its manufacturing division, which includes the Classic Fourth Shift solution and Fourth Shift Edition for SAP Business One, the result of a joint initiative to integrate Fourth Shift functionality with SAP Business One.