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Documents related to » customer relationship manager jobs


EXE and i2 Advance Relationship
Some speculate that the recent agreement is a prelude to merger. Synergies undoubtedly exist.

CUSTOMER RELATIONSHIP MANAGER JOBS: great way to maximize customer loyalty and profitability at the same time. No argument here. By providing accurate inventory profiles directly to TradeMatrix, eFS can effectively link the warehouse to the customer service center. The two Dallas natives forged a strategic partnership in 1999 to collaborate on marketing their solutions but stopped short of committing to co-development of a standard interface. Market Impact There are clear synergies in the new partnership that should benefit both companies
9/20/2000

Customer Relationship Management for IT Professionals
What makes a strong supplier/customer relationship? The bottom line is trust. However, trust needs to be earned through a series of conversations and commitments that have been met.

CUSTOMER RELATIONSHIP MANAGER JOBS: Customer Relationship Management for IT Professionals Customer Relationship Management for IT Professionals J. Dowling - January 17, 2001 Read Comments J. Dowling - January 17, 2001 Introduction A satisfying relationship between IT and line of business is maintained through ongoing dialogue that is meaningful to both parties. The discipline of Conversations for Alignment, a title for a simple technique for making and managing commitments, enables such a dialogue. My consulting group and I have done a
1/17/2001

Customer Relationship Analysis Firm Extends Reach
thinkAnalytics signs a partnering agreement with one of the largest information technology services companies in North America. Why does CGI expect thinkAnalytics’ software to make a difference to its customers?

CUSTOMER RELATIONSHIP MANAGER JOBS: Customer Relationship Analysis Firm Extends Reach Customer Relationship Analysis Firm Extends Reach D. Geller - September 22, 2000 Read Comments D. Geller - September 22, 2000 Event Summary thinkAnalytics began life as a specialist using artificial intelligence to compress relational databases and for data mining. They became skilled at working with masses of data and embedding data analysis into traditional applications. Purchased by Gentia Software, an OLAP (On-Line Analytical Processing) specialist, in
9/22/2000

Supplier Relationship Management: Benefits and Challenges
Properly implemented supplier relationship management solutions can help companies overcome some of today's business challenges by allowing them to restructure their supply chains, align business processes, define and establish company-supplier relationships, and integrate information systems to share information with suppliers.

CUSTOMER RELATIONSHIP MANAGER JOBS: to the development of customer relationship management (CRM) tools, and back-office support strategies have helped develop enterprise resource planning (ERP). Other examples of integrated applications include electronic data interchange (EDI); manufacturing execution system (MES); computer aided design / computer aided manufacturing (CAD/CAM); Just-in-Time (JIT); vendor managed inventory (VMI); and warehouse management system (WMS). Finally, integrating suppliers information systems beyond the EDI type
1/19/2007

Delivering Superior Customer Service through Multiple Channels
Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

CUSTOMER RELATIONSHIP MANAGER JOBS: Delivering Superior Customer Service through Multiple Channels Delivering Superior Customer Service through Multiple Channels With multiple new channels of communication that bypass the traditional contact center, what s the most effective way to manage your customer service? Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery . You ll discover how best-in-class companies are leveraging tools like social media, customer Web portals, live chat, SMS, technical boards and forums,
6/13/2011 1:00:00 PM

Partner Relationship Management Solution Reduces Costs and Increases Productivity
Microsoft’s US Partner group manages relationships between the company and its 12,000 Microsoft Certified Partners. It needed an integrated solution for partner relationship management to reduce redundancy and replace the personal spreadsheets and custom tools its account managers were using. Learn how Microsoft deployed PartnerCentral by Click Commerce and implemented a single tool to manage all aspects of Microsoft’s partner relationships.

CUSTOMER RELATIONSHIP MANAGER JOBS: Disqus Related Topics:   Customer Relationship Management (CRM),   Partnership Management Related Industries:   Computer Systems Design and Related Services,   Management,   Scientific,   and Technical Consulting Services,   Management of Companies and Enterprises Source: Click Commerce Learn more about Click Commerce Readers who downloaded this case study also read these popular documents! Best Practices for ERP Implementation 3 Key Areas to Reduce Costs with Lean Techniques Is Your ERP System
11/4/2005 3:39:00 PM

CSN Achieves Streamlined Order & Inventory Management, Improves Customer Service
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CUSTOMER RELATIONSHIP MANAGER JOBS: & Inventory Management, Improves Customer Service CSN Achieves Streamlined Order & Inventory Management, Improves Customer Service Source: Junction Solutions Document Type: Case Study Description: ... CSN Achieves Streamlined Order & Inventory Management, Improves Customer Service style= border-width:0px; />   comments powered by Disqus Source: Junction Solutions Learn more about Junction Solutions Readers who downloaded this case study also read these popular documents! Best Practices for ERP
5/24/2013 2:57:00 PM

Sales Force Automation, Customer Relationship Management, and Sales Training: A Fusion of Methodology and Technology
Many organizations find it challenging to adopt sales force automation and customer relationship management solutions. Formal sales training and the related reinforcement tools can make the difference. We examine the key challenges and propose some solutions.

CUSTOMER RELATIONSHIP MANAGER JOBS: Sales Force Automation, Customer Relationship Management, and Sales Training: A Fusion of Methodology and Technology Sales Force Automation, Customer Relationship Management, and Sales Training: A Fusion of Methodology and Technology Al Case and Dave Stein - May 23, 2006 Read Comments Commentary Key sales training vendors are increasingly integrating sales methodology, sales force automation (SFA) technology, and customer relationship management (CRM) systems. These vendors range from The Complex Sale ,
5/23/2006

Lose the Starry-Eyes, Analyze:An Ideal Customer for Relevant INFIMACS
This is an example, using Relevant Business Systems, of how you can use the TEC ERP Evaluation Center's WebTESS tool to locate vendors that consider your company their ideal candidate.

CUSTOMER RELATIONSHIP MANAGER JOBS: the Starry-Eyes, Analyze:An Ideal Customer for Relevant INFIMACS Lose the Starry-Eyes, Analyze:An Ideal Customer for Relevant INFIMACS Josh Chalifour - September 7, 2002 Read Comments Introduction There is a client for every ERP solution, but how do you identify the vendor that considers your company as its ideal candidate? Different vendors target different industries, markets, and specialize in certain areas more than others. While it is good to identify vendors that work within your industry (Refer to
9/7/2002

The IT Manager s Guide to Mobile Apps for Lines of Business
Organizations worldwide are incorporating mobile devices into their arsenal of work gadgets, using devices such as smartphones for tasks ranging from checking e-mails and text messages to accessing enterprise systems. In this report, TEC research analyst Jorge Garcia examines the benefits and challenges of mobile solutions and provides guidelines for a successful mobile app deployment for the organization's lines of business.

CUSTOMER RELATIONSHIP MANAGER JOBS: mobile apps, mobile deployment, mobile LoB apps, lines of business, mobile platform, IT manager, Technology Evaluation Centers, TEC.
9/7/2012 10:19:00 AM

AnyDoc Customer Success Story: PSCU Financial Services Can’t Dispute the Advantages of OCR
PSCU Financial Services mediates disputes between its customers and their credit card companies. Many of these disputes require multiple pages of documentation as evidence—which need to be scanned. Its scanning process was draining its resources and PSCU knew it was time to get automated. Since deploying OCR for AnyDoc (an optical character recognition solution), PSCU has realized an annual savings of $125,000 (USD).

CUSTOMER RELATIONSHIP MANAGER JOBS: AnyDoc Customer Success Story: PSCU Financial Services Can’t Dispute the Advantages of OCR AnyDoc Customer Success Story: PSCU Financial Services Can’t Dispute the Advantages of OCR Source: AnyDoc Software, Inc. Document Type: Case Study Description: PSCU Financial Services mediates disputes between its customers and their credit card companies. Many of these disputes require multiple pages of documentation as evidence—which need to be scanned. Its scanning process was draining its resources and
11/28/2007 2:39:00 PM


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