Home
 > search for

Featured Documents related to » customer service management skills



ad
Get Free HR Systems Comparisons

Find the best HR software solution for your business!

Use the software selection tool employed by IT professionals in thousands of selection projects per year. FREE software comparisons based on your organization's unique needs—quickly and easily!
Register to access your free comparison reports and more!

Country:

 Security code
Already have a TEC account? Sign in here.

Documents related to » customer service management skills


Quality Management
Quality Management. Search for White Papers and Other Software Related to Quality Management. In today’s global market, providing quality products and services is essential for any manufacturer’s continued growth—but maintaining a competitive edge is not always easy. For success, quality awareness must begin at the conception of the product and continue throughout the various stages of its development. To improve in this area, many manufacturers are now adopting the total quality management (TQM) approach.

CUSTOMER SERVICE MANAGEMENT SKILLS: Relationship Management (CRM),   Customer Service and Support,   Marketing Automation,   Business Intelligence and Data Management,   Business Intelligence (BI),   E-commerce,   Enterprise Resource Planning (ERP),   Discrete Manufacturing,   Manufacturing Execution System (MES),   Product Data Management,   Shop Floor Control,   Product Information Management (PIM),   Quality Management,   Shipping and Receiving,   IT Monitoring and Management,   Product Lifecycle Management (PLM),   Manuf
7/3/2007 1:15:00 PM

Cash Management 101
Cash management is an essential business process all organizations must perform to survive. Though cash management uses automation for much of the “grunt” work, it is human intelligence in the financial decision making that does the rest.

CUSTOMER SERVICE MANAGEMENT SKILLS: poor payer category of customers, generated from cash management software. Investment income. 2. Cash outflows Must pay accounts (e.g., payroll). Commissions; local, state, and federal liabilities (e.g., taxes, social security, etc). Payment to liability accounts (e.g., insurance, mortgages, leases, employee travel expenses). Valuable suppliers that provide payment discounts for early payment. Suppliers whose limits within agreements can be stretched (e.g., net 30 days). All bank account balances.
8/13/2008

Supply Chain Management 101 » The TEC Blog
the quality of your customer service 3. Decrease stock-outs 4. Reduce your inventory carrying costs 5. Reduce your operating costs—corporate-wide 6. Create supply chain visibility among your trading partners 7. Respond quickly to changing market conditions—and adjust accordingly Want to learn more about SCM applications and how to select the right one for your organization? Visit our SCM Evaluation Center , where you’ll get the skinny on demand management, supplier relationship management (SRM),

CUSTOMER SERVICE MANAGEMENT SKILLS: demand management, enterprise software selection, SCM, SCM comparison, SCM evaluation, software disasters, Software Selection, supplier relationship management, supply chain event management, supply chain management, supply chain optimization, transportation management systems, warehouse management systems, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
26-11-2007

10 Ways to Sell Upper Management on a Network Upgrade
10 Ways to Sell Upper Management on a Network Upgrade. Find Free IT Guides, Case Studies, and Other Resources Linked to the Upper Management on a Network Upgrade There are many legitimate reasons for upgrading your company’s enterprise network. The trick is selling those reasons to the executives holding your company’s purse strings. When you know it’s time for a network upgrade, you need more than just the technical facts—you have to arm yourself with a solid business case. Start with 10 tips that can help you sell the members of your upper management team on a network upgrade.

CUSTOMER SERVICE MANAGEMENT SKILLS: eiciently enough to satisfy customers or employees. If your company is looking to ofer customers Web 2.0 services or cut costs with a VoIP implementation, you need a modern enterprise to handle the greater bandwidth requirements, QoS (quality of service) functions, and additional traic that will be generated by both next-generation applications and voice services. Protect the business with tightened enterprise security. Security threats continue to evolve, and so should your security measures. Any
9/3/2008 4:32:00 PM

Supplier Performance Management
GNX Supplier Performance Management is a web-based application that enables companies to establish, track and report performance metrics for a large supplier base, with a collaborative platform to proactively resolve and avoid problems.

CUSTOMER SERVICE MANAGEMENT SKILLS: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
6/18/2005 1:59:00 AM

Best Practices for Role Management
Role management is becoming recognized as an essential aspect of an organization's identity management and security. But role management goes well beyond simply assigning passwords or user IDs. You must also manage and govern the roles related to the core business activities of your organization. Start by looking at key considerations for choosing a role management solution, and benefit from suggested best practices.

CUSTOMER SERVICE MANAGEMENT SKILLS: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
2/29/2008 4:50:00 PM

Plateau as a Service for Talent Management » The TEC Blog
human resources (HR) and customer relationship management (CRM) analyst is definitely a privilege. I get to follow the trends from these two different business areas, which (incidentally) have many things in common: employees are a company’s internal customers, recruiting is campaign management for the workforce, privacy data about customers and employees is equally sensitive, etc. Another thing HR and CRM have in common is the rapid change from traditional tools—mostly used to create and manage

CUSTOMER SERVICE MANAGEMENT SKILLS: CaaS, compensation, CRM, HCM, hr, iCims, iContent, lms, paas, performance management, Plateau, platform, SaaS, social, SuccessFactors, succession planning, Talent Gateway, talent management, taleo, TMS, web 2.0, XaaS, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
30-07-2010

Greening the Organization Profitably with Asset Management
Greening the Organization Profitably with Asset Management. Reports and Other Computer Software to Use In Your System with Asset Management. The world is focusing on environmental awareness, and reducing greenhouse gases is now an inevitable part of doing business. But how can you conform to compliance regulations and still remain competitive? Green-centric asset management implementations—valuable tools in resource conservation—are helping companies increase productivity and improve their bottom lines. Maybe getting greener isn’t so hard after all.

CUSTOMER SERVICE MANAGEMENT SKILLS: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
8/17/2007 4:17:00 PM

IFS Wins in Field Service Management » The TEC Blog
charge your HR and customer service what can be better than being with an employee whilst the complete their daily activity? * Name: * E-mail (private) : Web site: XHTML: You can use these tags: --> * Comments: * Spam protection: Sum of 6 + 10 ?     Notify me of followup comments via e-mail --> The TEC Blog Discussing Enterprise Software and Selection Tag Cloud analytics bi BPM Business Intelligence CAD Cloud Cloud Computing CRM customer relationship management Epicor ERP HCM hr human capital

CUSTOMER SERVICE MANAGEMENT SKILLS: 360 scheduling, clicksoftware, eam, ericsson, ERP, field service management, fsm, IFS, ifs applications, metrix, Mobile, Project Management, SAP, servicemax, slm, toa technologies, utilities, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
26-02-2013

SaaS-based Test Management
SaaS-based Test Management Organizations must keep up with technology and adapt their quality assurance (QA) processes for continued success. Test management isn’t optional. The proper test management tool allows for objectivity and efficiency, while enabling you to monitor quality at every step of the testing cycle. Knowing where you are in the testing cycle is key, as is knowing how to mitigate the risks while controlling costs and saving time.

CUSTOMER SERVICE MANAGEMENT SKILLS: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
9/8/2009 9:49:00 PM

NetSuite to Perfect Omnichannel Order Management » The TEC Blog
telesales, which results in customer frustration and increased service costs. Add the complexity of DOM, where orders may be partially fulfilled from two or more locations, including drop-shippers, and companies are simply unable to keep up using homegrown or legacy order management solutions. This leads to the ironic situation of many retailers maintaining separate and often unnecessarily bloated inventories and safety stocks in silos for each channel. Beyond order management, NetSuite provides

CUSTOMER SERVICE MANAGEMENT SKILLS: Cloud Computing, CRM, demandware, ERP, industry watch, NetSuite, netsuite oneworld, nrf13, ordermotion, pos, retail anywhere, SaaS, suitecloud, SuiteCommerce, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
09-05-2013


Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others