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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 define business process outsourcing


Why and How Outsourcing Management and Governance is Critical to Outsourcing Success
Organizations undertaking information technology and business process outsourcing typically are very focused on

define business process outsourcing  the outsourcing effort and define a relationship model that can realistically support these goals. About EquaTerra EquaTerra sourcing advisors help clients achieve sustainable value in their business processes. With an average of more than 20 years of experience in over 600 global transformation and outsourcing projects, our advisors offer unmatched industry expertise. EquaTerra has in-depth functional knowledge in Finance and Accounting, HR, IT, Procurement and other critical business processes with

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » define business process outsourcing

Outsourcing Best Practices


It has become very common for start-ups to begin their entire product development by leveraging companies offshore. Once a long-haul possibility for large corporations with deep pockets, offshore outsourcing is now accepted as a natural phenomenon of business strategy for even the smallest of companies. Learn 10 best practices that can help you manage your next product engineering outsourcing (PEO) project.

define business process outsourcing  you? The answers will define the foundations of your offshore outsourcing engagement. We have found that a start-up typically commences an offshore initiative almost as soon as the business plan and prototypes are validated. To build a product takes a lot of muscle—from conception to architecting, marketing, and selling, where each component is a big cost initiative to the company, not only in terms of direct dollar costs, but also in terms of management bandwidth. Even as the company spends front-end Read More

Delivering the Business Value of Automating Business Processes to Small and Medium Enterprise


Enterprises of all sizes today face common problems dealing with handling increasing business complexity while reducing costs. The solution continues to be the automation of business processes. SAP is an established leader in addressing the needs of large enterprises. Building on that performance and identified best practices, SAP built and launched SAP Business One. SAP Business One was designed to offer small and medium businesses the same business streamlining and efficiencies at a scale and scope appropriate to their needs. IDC recently interviewed a number of companies that have successfully deployed SAP Business One. The purpose of our interviews was to determine what impact the software had on their productivity and cost reduction.

define business process outsourcing  backup of critical data, define currency exchange rates, configure permissions and alerts, and access information from non-SAP software Financial accounting - Handles financial transactions, including general ledger, account setup and maintenance, journal entries, foreign currency adjustments, and budgets Customer relationship management (CRM) - Provides a solution that: Connects front- and back-office functions into a single customer-centric operation Enables collaboration across the value chain by Read More

Accelerate ROI for Business Process Management (BPM)


Business process management (BPM) consists of software and expertise, designed to improve the performance, visibility, and agility of business processes. With the right BPM solution, organizations can break down silos of information, streamline workflows, and help business professionals work better by working together. Learn about BPM solutions designed for rapid deployment and quick return on investment (ROI).

define business process outsourcing  business analysts capture and define both the current and future states of processes. Modeling based on simulation and analysis is used to refine and optimize the process. Business measures and KPIs are specified, and forms are simulated to validate and visualize human interactions. Experience and visualize the solution . Process owners, business users and analysts can see the optimized process through the elaboration and assessment of business measures and KPIs. Operational characteristics can be Read More

Thinking of Outsourcing Your Entire Recruitment Process? Here's What You Need to Know


As organizations get larger and expand into new markets and territories they may find it more difficult to meet their talent management needs. Outsourcing is one option, but is your organization ready to hand over its entire recruitment process to an RPO provider? TEC analyst Sherry Fox looks at some factors to consider when working with an RPO and what your company can do to reap the benefits of recruitment outsourcing.

define business process outsourcing  (SLA) will help to define the requirements of both parties and detail the penalties for non-compliance. Regardless of the arrangement, the contract should be clear. Companies that contract an RPO firm should still oversee the recruitment process. They should monitor and oversee the entire process of recruitment outsourcing to ensure that the agreement is followed appropriately by the RPO firm. Just because you will no longer be taking care of the day-to-day recruitment process, doesn’t mean you are Read More

Business Continuity: Are You Always Open for Business?


Limited resources dictate that most midsize companies must support business continuity at the lowest cost and without putting additional pressure on scarce IT resources. But business continuity is more of a critical success factor than ever before. Customers won’t tolerate a lack of service availability. Midsize companies must find a way to ensure maximum business continuity, and reduce downtime—and costs. Learn more.

define business process outsourcing  Continuity: Are You Always Open for Business? Limited resources dictate that most midsize companies must support business continuity at the lowest cost and without putting additional pressure on scarce IT resources. But business continuity is more of a critical success factor than ever before. Customers won’t tolerate a lack of service availability. Midsize companies must find a way to ensure maximum business continuity, and reduce downtime—and costs. Learn more. Read More

Extending Your SAP Applications to Better Manage Business Performance


IT professionals must fulfill a vast array of business user information needs in a fast-changing technical environment. To succeed, the technology companies choose must meet with a high rate of user adoption and satisfaction. Learn the challenges facing IT and find out how to provide users with the flexible, self-service business intelligence (BI) and planning capabilities that they need for performance management (PM).

define business process outsourcing  Your SAP Applications to Better Manage Business Performance IT professionals must fulfill a vast array of business user information needs in a fast-changing technical environment. To succeed, the technology companies choose must meet with a high rate of user adoption and satisfaction. Learn the challenges facing IT and find out how to provide users with the flexible, self-service business intelligence (BI) and planning capabilities that they need for performance management (PM). Read More

Business Analytics: New Opportunities for the Medium-size Business


New business analytics solutions are bringing large-enterprise solutions and benefits down to the medium-size business’s level. They are exceptionally comprehensive but exceptionally customizable to the needs of the individual business, easy to upgrade to target new strategic initiatives, and in tune with customer trends such as social media use. This paper discusses one such effective business analytics solution.

define business process outsourcing  Analytics: New Opportunities for the Medium-size Business New business analytics solutions are bringing large-enterprise solutions and benefits down to the medium-size business’s level. They are exceptionally comprehensive but exceptionally customizable to the needs of the individual business, easy to upgrade to target new strategic initiatives, and in tune with customer trends such as social media use. This paper discusses one such effective business analytics solution. Read More

Offshore Outsourcing: Is There a Method to the Madness? Planning for Offshore Outsourcing


Organizations considering the offshore outsourcing of processes should seriously consider adopting a proven methodology before implementation. This will minimize risk and maximize the return associated with offshore outsourcing and will help create a successful venture.

define business process outsourcing  Outsourcing: Is There a Method to the Madness? Planning for Offshore Outsourcing Introduction Regardless of whether you are a general manager with profit-and-loss responsibility, or are in a managing function, such as finance or information technology, the maturing of offshore outsourcing will impact you because it changes the way organizations structure, operate, compete, and deploy resources. Consequently, several organizations have stumbled while experimenting with offshore and outsourcing in Read More

Business Intelligence for the Small to Medium Sized Business (SMB)


The analytical capability once reserved for large enterprises has now permeated the world of small to medium businesses (SMBs), providing visibility into what really matters for these companies. Not surprisingly, there has been a marked uptake in use of business intelligence (BI) solutions in the SMB market over the past year. Follow the road map for SMBs looking to achieve best-in-class performance through BI deployment.

define business process outsourcing  Intelligence for the Small to Medium Sized Business (SMB) The analytical capability once reserved for large enterprises has now permeated the world of small to medium businesses (SMBs), providing visibility into what really matters for these companies. Not surprisingly, there has been a marked uptake in use of business intelligence (BI) solutions in the SMB market over the past year. Follow the road map for SMBs looking to achieve best-in-class performance through BI deployment. Read More

Outsourcing Center


Founded in 1997, Outsourcing Center provides outsourcing research, database directories, market intelligence, and case studies.

define business process outsourcing   Read More

Outsourcing


Business Connexion solutions focus on five areas: Technology Infrastructure: providing the technology foundation including servers, storage, networking, and related support services. Business Applications: offering a best-of-breed applications solutions portfolio to cater the clients’ business requirements. Communications: using an next generation network (NGN) to carry data, voice, and video traffic on behalf of clients. Outsourcing: focussing on controlling and managing the provision of ICT systems and services. Asset Finance: offering asset financing options to allow clients to access capital and ICT expertise when procuring technology.  

define business process outsourcing  Business Connexion solutions focus on five areas: Technology Infrastructure: providing the technology foundation including servers, storage, networking, and related support services. Business Applications: offering a best-of-breed applications solutions portfolio to cater the clients’ business requirements. Communications: using an next generation network (NGN) to carry data, voice, and video traffic on behalf of clients. Outsourcing: focussing on controlling and managing the provision of ICT Read More

Intellicus Enterprise Reporting and Business Insights Platform (V7.0) Business Intelligence Certification Report


Intellicus Enterprise Reporting and Business Insights Platform Version 7.0 (Intellicus) has been TEC Certified as a business intelligence solution. Intellicus's flagship BI product is Intellicus Enterprise Reporting and Business Insights Platform Version 7.0, a complete application for information workers, aiding with data analysis, enterprise reporting, and decision support tasks within any type of organization. Certification ensures that Intellicus has demonstrated the platform's support for select real-world business processes, and that TEC analysts have reviewed the product's functionality against known benchmarks. Download the Intellicus certification report now for product analysis and in-depth analyst commentary.

define business process outsourcing  Enterprise Reporting and Business Insights Platform (V7.0) Business Intelligence Certification Report Intellicus Enterprise Reporting and Business Insights Platform Version 7.0 (Intellicus) has been TEC Certified as a business intelligence solution. Intellicus's flagship BI product is Intellicus Enterprise Reporting and Business Insights Platform Version 7.0, a complete application for information workers, aiding with data analysis, enterprise reporting, and decision support tasks within any Read More

The New Business of Business Leaders: Talent Management


In this white paper, the role of business leaders in driving talent management functions is explored, with a particular focus on the tools and approaches that will make them successful.

define business process outsourcing  New Business of Business Leaders: Talent Management In this white paper, the role of business leaders in driving talent management functions is explored, with a particular focus on the tools and approaches that will make them successful. Read More