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Using Service Management Software to Enhance the Customer Experience
These days, high quality is a customer expectation; product features and related service become competitive differentiators. So how can service management

depot service repair software  field service and for depot repair be leveraged to drive up customer satisfaction levels, increase sales of service offerings, and thereby drive revenue and margin? Read this whitepaper to learn more, with a special emphasis on some of the new and emerging technologies that best-in-class companies will adopt in the months to come. Read More

Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » depot service repair software


Supply Chain Management Vendor Finds Balance for Service Supply Chains
Click Commerce recognizes that the SCM playing field is highly competitive and fragmented. However, it believes it will remain competitive because its composite

depot service repair software  planning and optimization, repair depot management, and reverse logistics. Network Logistics combines the strengths of the (acquired) parts, coupled with existing and newly developed technology: Integrated service supply chains require the connection of demand, supply, and service, to power high performance supply chains that are lean, extended domestically and globally, agile and flexible, and demand-driven. Supply chain execution can be more complex in the service supply chain, as parts and assemblies Read More
Service Supply Chain Strategies to Increase Corporate Profitability
This article describes the unique challenges of the service supply chain, provides a framework for understanding the service management decision hierarchy, and

depot service repair software  locations (including a central depot, regional warehouses, local warehouses, and forward locations positioned at or near major customer sites) required to position inventory close to the customer to support rapid response. Hundreds of supported products that are mission critical to customers (e.g., net servers, communication systems), with more than 100,000 part numbers supported throughout the service supply chain. Most of these parts have very infrequent demand, with global demand rates of fewer than Read More
Spencer Technologies Selects IFS Metrix Service Management
Adding to its ongoing array of wins in the realm of filed service management (FSM), IFS recently announced that Spencer Technologies, a provider of network

depot service repair software  surveys, service/repair & break/fix, depot/warehousing, debit/data & key encryption, staging/integrations, telephony support, helpdesk, and project management. Given the company’s significant number of technicians working at customer sites, and the demanding nature of its multisite retail and food service customers, moving to a best-of-breed FSM solution made sense. Reportedly, IFS Metrix won this deal over Astea International . Spencer Technologies believes that this FSM investment will help it on Read More
Differentiation through Service Excellence
With products increasingly becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer

depot service repair software  the entire in-house and depot repair process, including creating the return materials authorization, billing, and shipping repaired products to customers Case management Consolidate diverse information in a central repository, and track and analyze the information related to a long- running string of interactions Installed-base management Provide effective service quickly by keeping track of the products ' both yours and those of third parties ' installed at customer sites Warranty and claims management Read More
Vero Software
Vero Software is a world leader in CAD CAM software with a proven track record of reliable product delivery. Vero develops and distributes software for

depot service repair software  batch manufacturing software,cad cam cnc software,cad cam software,cad cam solutions,cad cam system,cad cam systems,job management system,job management systems,sescoi canada dealer Read More
Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies
ERP software may fail to meet critical business requirements. When companies find that their ERP doesn't meet all of their business requirements, they should

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webMethods Gets Active (Software That Is)
In May webMethods Inc. announced that it will purchase Active Software Inc. in an all-stock deal. The purchase is worth approximately $1.3 Billion. WebMethods

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RTI Software
RTI Software, Inc. is a CRM software development company that furnishes out-of-the-box customer service, help desk, problem resolution, defect tracking, sales

depot service repair software   Read More
UA Business Software
Advanced Software Development was founded in 1992. Its UA Business Software became a Cloud ERP Software solution that was adopted by over 4,000 companies across

depot service repair software  Business Software Advanced Software Development was founded in 1992. Its UA Business Software became a Cloud ERP Software solution that was adopted by over 4,000 companies across dozens of industries around the world. ASD’s partner network grew to consist of over 400 resellers and service partners. For nearly two decades, UA Business Software resellers implemented and extended UA Business Software’s Cloud ERP Software for industry-specific purposes. The UA community of users and partners forms the Read More
Maximizer Software
Maximizer Software is a pioneer in contact management technology. For more than 25 years we@ve been developing CRM software to help businesses better manage

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Software Solutions: Outsourcing, Applications Software Competitor Analysis Report
The outsourcing application software knowledge base criteria are appropriate for selecting outsource providers in the area of business software development. It

depot service repair software   Read More
BatchMaster Software Inc
BatchMaster Software, Inc. has provided manufacturing software designed for process-batch manufacturers for over two decades, with more than one thousand

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Halogen Software
Established in 1989 and headquartered in Ottawa, Canada, Halogen Software provides web-based appraisal, 360-degree feedback and survey software solutions

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