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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 ecrm erp integration


ERP Plus and Beyond
ERP Plus provides tools that metal fabricators need to streamline their quoting, order entry, inventory control, production, labor collection, shipping, and

ecrm erp integration  inquiry, and customizable portal. eCRM is the Web enablement of some of the CRM functions featured within ERP Plus, such as lead capture, knowledgebase, lead management, campaign management, diagnostics, product registration, and case management. eDashboard , on the other hand, is an on-line version of Verticent Intelligence representing a customizable Web-based screen that tracks key business drivers that are important to executive level personnel such as chief executive officers (CEO) and chief

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for the Services Industry (Non-manufacturing) RFI/RFP Template

Portfolio and Project Management, Resource Planning and Scheduling, Opportunity, Contact, and Contract Management, Time and Expense Management, Financial Management, Budgeting, Costing, and Billing, Knowledge Management, Collaboration, and Analysis, Third Party Integration, Back-office Functionality, Product Technology 

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Documents related to » ecrm erp integration

'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: PeopleSoft


PeopleSoft has risen from its relatively humble origins in the Human Resource Management Systems (HRMS) arena, its sole focus as it begun life in 1987. Over the course of a decade or so, it added Supply Chain Management and Financials to its list of application offerings. In the last few years, in the face of slowing cash flows from its traditional strongholds, it has gone full bore toward Internet-based enterprise-wide - even cross-enterprise - solutions, trying to enter the game and be competitive with other top tier ERP-turned Collaborative Commerce vendors. Showing fiscal growth and, very-recently, notably-improved market acceptance, Peoplesoft may be the enterprise software turnaround story of the last decade.

ecrm erp integration  Services Automation ), and eCRM (portal-based sales and support) on the front end, Human Resources and Financials in the middle, and Supply Chain Management (including eProcurement and Supplier portal technology) on the backend, it looks, breadth-wise, that PeopleSoft has the Collaborative Commerce game covered, with the notable exception of Channel Management. When we look at individual components and compare horizontal functionality with best-of-breed competitors in each segment, we find holes, Read More

Yet Another ERP/CRM Partnership


Solomon Software Inc., a leading provider of mid-market financial and business management systems, and SalesLogix, a leading provider of electronic customer relationship management (eCRM), have signed a five-year, multi-million dollar OEM software arrangement.

ecrm erp integration  been seeking the best eCRM solution for our customers and business partners for several months, said Michael Rupe, president and CEO of Solomon Software. Our alliance with SalesLogix will give tens of thousands of our combined customers and business partners the unique competitive advantage of tightly integrating SalesLogix premier customer relationship management software with more than fifty of Solomon's flexible eFoundation applications including financial, project accounting, distribution, and Read More

Symix Systems Front-Steps Into Greener e-Commerce Pastures


Like many of its peers, Symix Systems, one of the leading mid-market enterprise applications vendors, has been making a big push into the e-commerce market. A new Symix subsidiary called Frontstep, which was formed in January 2000, has been actively rounding out its e-business product and strategic consulting service offerings through acquisitions, internal development and partner relationships. These products and services are still sold under the Symix brand name, however, at the expense of Symix reporting losses for the last two quarters.

ecrm erp integration  Inc. (PSI) and its eCRM applications. The new Web-based product provides marketing automation, sales management, service management, and business intelligence functionality. (For more information, see Symix Expands Its Product Offering While Remaining Profitable ) On February 18, Frontstep announced a partnership agreement with Commerce One, a leading provider of e-commerce systems. Under terms of the agreement, Frontstep customers can access Commerce One's MarketSite Global Trading Portal to buy or sell Read More

Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 2: Market Impact


Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial mid-market leaders such as J.D. Edwards, Baan, Intentia, QAD, IFS and Epicor, and newly formed mid-market juggernauts like Microsoft Great Plains, Best Software (formerly Sage Software), and Navision, to name some. Frontstep and the Syspro Group lead the way.

ecrm erp integration  Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 2: Market Impact Market Impact The erstwhile frenzy of enterprise applications software company mergers and/or acquisitions was not exactly a big surprise, as consolidation is normal to almost every industry. The Y2K-problem caused a market slump in 1999 and the current protracted global economic slowdown has been particularly hard on the smaller vendors, which have the same need to expand their offerings but much scarcer resources at their Read More

Compiere ERP & CRM


Compiere is an open source ERP software application with fully integrated CRM software solutions. The firm provides a comprehensive solution for small and medium enterprises (SMEs) in distribution and service on a global basis and covers all areas from customer management and supply chain to accounting. Compiere Open Source ERP & CRM especially supports service and distribution (retail and wholesale) industries with an integrated web store, covering material management, purchasing sales, accounting, and customer relations management.

ecrm erp integration  ERP & CRM Compiere is an open source ERP software application with fully integrated CRM software solutions. The firm provides a comprehensive solution for small and medium enterprises (SMEs) in distribution and service on a global basis and covers all areas from customer management and supply chain to accounting. Compiere Open Source ERP & CRM especially supports service and distribution (retail and wholesale) industries with an integrated web store, covering material management, purchasing sales, Read More

Sage 500 ERP 2013 and Sage 100 ERP 2013 Are Generally Available


On December 13, 2012, Sage North America announced the availability of Sage 500 ERP 2013 (formerly Sage ERP MAS 500). The product’s new features and enhancements, and new mobile and cloud services, aim to help midsize customers increase productivity, simplify processes, and reduce costs across their business. Enterprises can now save time navigating processes with Visual Process Flows, which

ecrm erp integration  500 ERP 2013 and Sage 100 ERP 2013 Are Generally Available On December 13, 2012, Sage North America announced the availability of Sage 500 ERP 2013 (formerly Sage ERP MAS 500 ). The product’s new features and enhancements, and new mobile and cloud services, aim to help midsize customers increase productivity, simplify processes, and reduce costs across their business. Enterprises can now save time navigating processes with Visual Process Flows, which demonstrate the steps of a process in visual Read More

Don’t Forget to Factor In Mobile ERP When Selecting a New ERP System


A 2011 study of mid-market manufacturers sought to understand the nature of demand for mobile access to enterprise resource planning (ERP) and other enterprise software. This study surveyed over 200 executives, all of whom reported involvement in software selection at manufacturing companies with more than $100 million (USD) in revenue. Read this article to learn about the current state of mobile ERP for mid-market manufacturers.

ecrm erp integration  Forget to Factor In Mobile ERP When Selecting a New ERP System With the proliferation of smartphones, tablet computers, and other mobile computing devices—and the associated increase in applications designed for them—the obvious question is when users of enterprise solutions including enterprise resource planning (ERP) will be able to access company-wide solutions from their mobile devices in meaningful ways. In mid-2011, as IFS prepared for the release of IFS Touch Apps , its mobile ERP Read More

ERP Selection: Starting Out on the Right Foot


Enterprise resource planning (ERP) software selection and implementation can be complicated. But having an ERP strategy in place from the start makes it easier. And a good ERP strategy starts with the selection process itself. This Aberdeen Analyst Insight examines how best-in-class companies select ERP as part of an overall ERP strategy.

ecrm erp integration  Selection: Starting Out on the Right Foot Enterprise resource planning (ERP) software selection and implementation can be complicated. But having an ERP strategy in place from the start makes it easier. And a good ERP strategy starts with the selection process itself. This Aberdeen Analyst Insight examines how best-in-class companies select ERP as part of an overall ERP strategy. Read More

Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies


ERP software may fail to meet critical business requirements. When companies find that their ERP doesn't meet all of their business requirements, they should investigate niche software vendors who are focused on fixing fatal flaws. This paper discusses one of the potential fatal flaw areas in the CPG industry.

ecrm erp integration  Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies Featured Author - Bill Friend* - April 24, 2004 Overview After companies purchase an enterprise resource planning (ERP) system they may discover that the ERP software fails to provide all of the functionality their business requires. These shortfalls have been characterized as fatal flaws . If a company uncovers a fatal flaw in their ERP Read More

Practical Guide to ERP for Recipe/Formula-based Manufacturers


Understanding the features, functions, and architecture of an enterprise resource planning (ERP) system best suited to your type of manufacturing will help you reevaluate your existing systems or replace your existing spreadsheet-based processes. This practical ERP guide for process manufacturers examines the functional capabilities of a process-oriented ERP system versus that of a discrete manufacturing-oriented ERP application.

ecrm erp integration  Guide to ERP for Recipe/Formula-based Manufacturers Understanding the features, functions, and architecture of an enterprise resource planning (ERP) system best suited to your type of manufacturing will help you reevaluate your existing systems or replace your existing spreadsheet-based processes. This practical ERP guide for process manufacturers examines the functional capabilities of a process-oriented ERP system versus that of a discrete manufacturing-oriented ERP application. Read More

Choosing the Right ERP Implementation Partner: Five Critical Steps to a Successful ERP Software Implementation


The right implementation partner can get your enterprise resource planning (ERP) system up and running quickly and smoothly, whereas the wrong partner can result in higher costs and considerable disruption to your business, with lasting and cumulative effects. This white paper addresses five key steps in the ERP selection and implementation process that contribute to ERP success.

ecrm erp integration  the Right ERP Implementation Partner: Five Critical Steps to a Successful ERP Software Implementation The right implementation partner can get your enterprise resource planning (ERP) system up and running quickly and smoothly, whereas the wrong partner can result in higher costs and considerable disruption to your business, with lasting and cumulative effects. This white paper addresses five key steps in the ERP selection and implementation process that contribute to ERP success. Read More

ERP for Small and Midsized Companies: Time for a Decision


Until recently, enterprise resource planning (ERP) software was rarely considered for use in smaller firms, as core benefits—better business management via coordinated, standardized information and analysis—were often outweighed by costs and complexities of ERP systems. A variety of options have emerged to overcome concerns of the past. Read on the key considerations in an ERP decision and critical implementation factors.

ecrm erp integration  for Small and Midsized Companies: Time for a Decision Until recently, enterprise resource planning (ERP) software was rarely considered for use in smaller firms, as core benefits—better business management via coordinated, standardized information and analysis—were often outweighed by costs and complexities of ERP systems. A variety of options have emerged to overcome concerns of the past. Read on the key considerations in an ERP decision and critical implementation factors. Read More

ERP Trivia - Every Why Should Have Its Wherefore Part 1: ERP Trends


We take the liberty to comment on the findings of a report, which was recently released by a renowned research organization, and which pinpoints ERP implementations’ dissatisfactions in no uncertain terms.

ecrm erp integration  Trivia - Every Why Should Have Its Wherefore Part 1: ERP Trends ERP Trivia - Every Why Should Have Its Wherefore Part 1: ERP Trends P.J. Jakovljevic - August 25, 2001 Executive Summary  What has long been a general feeling based on rumors, news headlines and some casual survey reports hidden within analyst houses' vaults and largely inaccessible to the mass audience owing to exorbitant subscription fees, has recently been confirmed in a more tangible manner. Namely, many major companies are having Read More

Four Reasons Why You Need to Consolidate Your Various ERP Packages


If your business is running more than a single enterprise resource planning (ERP) software package, you need to consolidate down to one. In this white paper, we’ll provide you with four good reasons for making this move, and how to get around the various organizational barriers to doing so.

ecrm erp integration  Reasons Why You Need to Consolidate Your Various ERP Packages If your business is running more than a single enterprise resource planning (ERP) software package, you need to consolidate down to one. In this white paper, we’ll provide you with four good reasons for making this move, and how to get around the various organizational barriers to doing so. Read More