X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 employee relationship management


The Customer Relationship Management Vision: It Starts with Relationships
An alarming number of companies get on the wrong track when creating a customer relationship management (CRM) vision. Outlined here are four steps that take the

employee relationship management  that is observed in employee ranks needs to be addressed with understanding, as people typically are fearful of change. Reaffirm the vision—why the relationship between customers, employees, and the organization is important; what the expected outcomes are; and why the vision will be good on a personal level for everyone involved. Take the vision out of the clouds and make it real for the employees. Do this as often as needed. Build and deploy a solid communication strategy. Ensure that employees

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » employee relationship management

Hosted versus On-premises Customer Relationship Management


The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has caused many organizations with reservations about hosted solutions to think twice. So what exactly are its advantages and disadvantages?

employee relationship management  its enterprise suite of Employee CRM , Customer Self-Service Portals , and Partner Relationship Management , which is paired with best-of-breed partnerships. These partnerships include embedded reporting and analytics from Cognos and Knowledgebase.net support solutions. Microsoft is also eager to own a large share of this market. The recent release of Microsoft Dynamics CRM 3.0 , with its native Outlook client, extensive integration with Microsoft Office , enhanced customization options, and expanded Read More

Customer Relationship Management Strategies Part Two: Creating Your Strategy


CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate for lack of skills.

employee relationship management  growth initiatives, such as employee count, expanded sales territory, emerging market penetrations, increased technology, cutting edge products, then an injection of cash to overhaul the current infrastructure is called for. This organization needs the infrastructure to support the growing needs of a growing employee base, provide the technology to venture into new markets with new sales channels such as the Internet or telemarketing, and attract skilled IT programmers to develop cutting edge products Read More

Employee Performance Management Problems


The newest trend in human capital management is employee performance management (EPM). Unlike traditional HR evaluations, EPM links employee performance to a company's goals. While there are no strong EPM vendors, European-based Cézanne Software is moving to broaden its appeal.

employee relationship management  is a part of employee relationship management. Since performance management is highly dependent on methodology and as each company has a unique model, process, and workflows that are best suitable for its organization, customization is more desirable than one-size-fits-all solution. Likewise, customization and modification is needed so the Czanne model can work effectively for the human capital-intensive client and for users to set goals, objectives, and competencies. Czanne is most appropriate for Read More

A Lexicon for Customer Relationship Management Success


Despite technological advances, users are dissatisfied with customer relationship management (CRM) systems. Ambiguous terms do not provide the vocabulary for concrete action and measurable expectations. Thus, CRM is perceived to be about intangibles, and is approached with a let's-hope–for-the-best mentality.

employee relationship management  This approach may impact employee actions but there is really very little control as to the type of actions this precipitates and which actions are effective or profitable. Likewise, CRM tools can be deployed with a focus on reducing cycle time and perhaps increasing resource availability; but if customer behaviors are not captured, the organization still does not know what is working and why. The organization needs tools to manage the customer experience and also to monitor corresponding customer Read More

Warehousing Management: Yard Management, Competitive Analysis, and Challenges


The business remains challenging to even the most established vendors, since an intensifying product architecture rejuvenation and functional enhancements cycle, the pressure from the ERP intruders, and continued market consolidation exert fiscal pressure across the sector.

employee relationship management  warehouse management solution,WMS,consolidation,inventory,enterprise resource planning,yard management system,YMS,transportation management system,TMS,supply chain execution,SCE,distribution center Read More

SimplyDigi LMS for Learning Management Systems Product Certification Report


SimplyDigi LMS is now TEC Certified for online evaluation of learning management systems solutions in the Human Capital Management (HCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

employee relationship management  lms,learning management system,lms software,learning management system software,learning management system comparison,e learning management system,learning management system lms,online learning management system,open source learning management system,learning management system definition,learning content management system,what is a learning management system,learning management system open source,learning management system vendors,lms learning management system Read More

MODX Web Content Management: Vendor Profile


Open source vendor MODX provides a modern, highly flexible, Web standards–compliant Web content management (WCM) framework. TEC’s Director of Knowledge Services Josh Chalifour profiles MODX—its background, business practices, revenue streams, and community. MODX’s WCM systems, Evolution and Revolution, are being used for a significant quantity of sites around the world. Find out more in this report.

employee relationship management  web content management system,web content management framework,modx,web content management system review,web content management system comparison,web based content management system,web content management system software,web content management system reviews,web site content management system,modx developers,free web content management system,web content management system free,best web content management system,web content management system cms,content management system web design Read More

Goal-oriented Autonomic Business Process Management


Business process management (BPM) is an approach to administering business processes that involves people, organizations, and technologies—and can be carried out using varying levels of automation. Sadly, BPM often falls short of what it is intended to achieve. But there’s a fresh evolution of current BPM: goal-oriented autonomic BPM. Learn about the ideas, techniques, and benefits of autonomic and goal-oriented BPM.

employee relationship management  Whitestein Technologies,change management,management change,business management process,business process management,continuous improvement,business operations,management of change,download bpm,and change management,business process modeling,change management in,change management process,bpm software,bpm free Read More

Do You Need a Content Management System?


Understanding what content management means is the first step to determine how a solution will suit your company. Because of the abundance of information both inside and outside of organizations, it is crucial to harness it as an effective business asset.

employee relationship management  to increased productivity among employees Meet the business goals with the requirements Before one looks to investing in a CMS, it is important to clearly define business goals. Defining what is important to meet immediate business needs, as well as long-term goals is often cited as the most challenging of tasks for an organization. What does the business want to accomplish by implementing a CMS? The answer to this needs to reflect the long-term strategies of the organization. To define the business Read More

Case Study: SAP and Sales Management


To achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the SAP customer relationship management (CRM) application. This upgrade is part of its CRM Clear Vision Program. Learn how the upgrade to a single global solution helped SAP AG achieve effective collaboration, better visibility, improved productivity, and stronger customer relationships.

employee relationship management  Study: SAP and Sales Management To achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the SAP customer relationship management (CRM) application. This upgrade is part of its CRM Clear Vision Program. Learn how the upgrade to a single global solution helped SAP AG achieve effective collaboration, better visibility, improved productivity, and stronger customer relationships. Read More
Polymita Technologies

Case Study: More Efficient Hospital Management Systems with Content Management Tools


Hospital de la Santa Creu i Sant Pau I is the oldest hospital in Spain, with over 34,000 admissions each year and 150,000 emergencies. In 1999, the hospital began to implement an intranet to provide information to employees, with an update in 2003 to provide visibility of corporate information. Learn how the company is integrating a content management system with portal tools to integrate processes and improve efficiency.

employee relationship management  to provide information to employees, with an update in 2003 to provide visibility of corporate information. Learn how the company is integrating a content management system with portal tools to integrate processes and improve efficiency. Read More

Blackboard Learn 9.1 for Learning Management Certification Report


Blackboard Learn 9.1 is now TEC Certified for online evaluation of learning management systems in the Human Capital Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

employee relationship management  learning content management system comparison,saas learning management system,hosted learning management system,scorm compliant learning management system,learning management system hosting,learning management system vendors,free learning management system software,learning management system demo,scorm learning management system,learning management system scorm,learning management system comparison,free learning management system,learning management system free,learning management system software comparison,learning management system companies Read More

10 Principles for Knowledge Management Success


Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of methodologies, but a practice or discipline that involves people, processes, and technology. If implemented correctly, a KM initiative can improve the productivity and efficiency of an entire organization. With these ten basic principles, your organization can learn how.

employee relationship management  customer service or improving employee satisfaction) then there is a better value statement involved and you are not relying on changing one metric. So you might see improvement in individual metrics like handle time and resolution rates but their value is limited compared to the return from becoming a collaborative knowledge sharing organization. To get going, decide what goals you are trying to accomplish and why. Then try to identify a solution and methodology that will help you attain those goals in Read More

KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management


Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC principal analyst P.J. Jakovljevic looks at WFM challenges facing organizations, particularly those with large, complex workforces, and how Kronos’ innovative solutions help companies control labor costs, minimize compliance risk, and improve workforce productivity.

employee relationship management  target) before large professional employee organization (PEO) advisor services companies such as Insperity and Paychex capture the lower end of the market. The relationship with ADP remains tricky and competitive, whereby ADP embeds Kronos for its eTIME WFM offering for large companies with more than 500 employees. ADP’s other offerings, ezLaborManager and TimeSaver , are supposedly offered to smaller companies, but there is often a gray overlapping area and direct competition. About 20 percent of Read More