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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 epicor retail crm


Epicor CRM Software for Retail a Popular Choice to Improve Customer Experience
With various packages of customer relationship management (CRM) software for retail available on the market, two retailers recently selected Epicor’s latest CRM

epicor retail crm  latest CRM software release, Epicor Retail CRM 7.0, with the goal of improving customer experience. The Walking Company aims to access customer insights to support its new customer engagement and loyalty strategy, both online and in-store. Store associates will be able to leverage the solution’s mobile capabilities via tablet devices. In addition to Epicor’s CRM software for retail, the company is also deploying its point-of-sale (POS) solution, Epicor Retail Store 6.4, replacing a legacy system, in

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

PLM for the Retail Industry

Product Lifecycle Management (PLM) for Retail is an evaluation model containing tailored PLM criteria and extra functionalities that serve the specificities of this industry in order to help fashion goods (including apparel, footwear, accessory, and home fashion) manufacturers and retailers to achieve more efficient product development, lower cost, and better collaboration and control throughout the whole supply chain.  

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Documents related to » epicor retail crm

Grupo Axo Selects Epicor Retail


Epicor announced that Grupo Axo, the business partner of internationally renowned retail brands within Mexico (such as Brooks Brothers, Brunello Cucinelli, Chaps, Coach, Crate and Barrel, Emporio Armani, Etro, Express, Guess, etc.), has selected the full Epicor Retail suite to help support its expanding retail operations

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hybris Helps SAP Retail and CRM


As my colleague Bob Eastman reported in a blogpost earlier today, SAP plans to acquire hybris, a vibrant and widely recognized leader in e-commerce technology with the choice of on-premises or cloud deployment, as enterprises around the world struggle with the customer experience for businesses and consumers across an ever-growing number of delivery channels, devices, and touch points. The

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Two Epicor Retail SaaS Solution Wins


Vestis Retail Group, which operates Bob's Stores, Eastern Mountain Sports, and Sport Chalet (acquired most recently in August 2014), recently selected several Epicor Retail software as a service (SaaS) solutions for its expanding retail sporting goods apparel and equipment business. Epicor Retail has long had a broad portfolio of solutions for specialty retailers, but with the recent acquisitions of ShopVisible and QuantiSense, Epicor Retail is now able to address most aspects of customer engagement, enterprise merchandising management, and big data analytics, and offer a single view of products, customers, and transactions, in real-time and from any point of interaction, in today's omni-channel retail fashion.

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Epicor Retail: Behind the Counter


The retailing paradigm is shifting from connecting, beyond engaging, to inspiring customers. Epicor Retail software solutions are responding to this market trend through mobility, enhancing customer engagement, and multichannel retailing. TEC principal analyst P.J. Jakovljevic sits down with Epicor’s director of product marketing, retail software, to discuss how Epicor Retail sets itself apart from the competition.

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Extending CRM Concepts in ERP Systems


If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the "CRM concept" really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know.

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The Benefits of Selecting a CRM Implementation Partner


As you begin a customer relationship management (CRM) initiative, software selection is only one facet of a successful project. You may consider implementing your new CRM system with internal resources. But even in providing a simple CRM solution in your company, a number of steps need to take place, including requirements gathering, configuration, and more. Discover the benefits of selecting a CRM implementation partner.

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Dynamics CRM: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

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Access Commerce Spices Up North American CRM Fray


In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During Explore 2000, QAD’s annual user conference, Access Commerce announced the release of eCameleon for MFG/PRO.

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CRM and Technological Solutions: Be the Customer


In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications grew; namely, the customer. Ignore him at your peril.

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Epicor Enterprise


Epicor Enterprise delivers financials, budgeting, distribution, manufacturing, sales and marketing, business intelligence, and customer service solutions into a common integrated suite of applications. The front office customer relationship management (CRM) application, combined with back office financial, distribution, and manufacturing applications, leverages integration technologies with extensible markup language (XML) to transform a line of business applications into an overall enterprise solution. Epicor Enterprise leverages the Internet through advanced architecture, easy-to-use portals, and e-business applications. It also supports various industry technologies, including Microsoft's Message Queue Server (MSMQ), Microsoft Transaction Server (MTS), .NET enterprise servers, and component object model (COM) architecture, along with XML documents to improve componentization and support reliable integration between applications on different servers at different sites. Epicor Enterprise uses Microsoft Visual Basic for Applications (VBA) technology.  

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