Abstract: Today's usage of Decision Support Systems (DSS), combined with vetted ERP knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...

Abstract: Today, shipping complex products without documentation is not an option! As products become increasingly complex, product documentation has become a critical, constantly changing corporate asset. Content delivery processes must yield accurate, up-to-date information in more formats and languages. As such, organizations are adopting automated technologies that enable the dynamic creation and publishing of product content.

Abstract: Typically, useful network documentation requires a significant investment in time and effort. But because enterprise networks are in constant flux, many companies do not document their network on a regular basis. However, by adopting a sole source, service-based solution for network shapes and stencils, organizations can perform mission-critical documentation more regularly—in ways that are simpler, faster and more effective.

Abstract: Tellabs is a $1.3 billion (US) corporation that designs, manufactures, markets, and services optical networking, broadband access and voice quality enhancement. Tellabs was faced with a high volume and high cost product returns process. Improper documentation, lengthy processing times, and insufficient returns documentation was affecting customer service and limiting profitability. It worked with Click Commerce to implement their product returns application. The solution provides an efficient and transparent process, which allowed the business to be realigned for significant savings and improved customer satisfaction. The savings include reducing in-transit inventory by $1.76 million (USD) per month and reducing spare parts stocking levels from $7.5million to $1.9 million (USD).

Abstract: Symix is regarded as the originator of the extended ERP concept (CSRP), which has proven to be so attractive to mid-market enterprises that two other leading mid-market vendors entered into specific R&D and licensing agreements with Symix to gain access to its SyteAPS. Despite a highly competitive environment, we predict that Symix Systems will reach $250 million in revenues within the next 3 years, based on attractiveness of its product for discrete manufacturing and distribution within Small-to-Medium Enterprises (SME).

Abstract: Given Sage's revenue level is quite higher than those of Geac, MBS, SSA Global, and Lawson Software, making it an ultimate juggernaut within the SME market per se, the time has long come for its mind share to become commensurate with its size.

Abstract: Best Software/Sage will remain a pragmatic company that delivers products based on a savvy understanding of its customers' needs and the competitive forces in the market, and on constant adaptability. It is still standing on top of the hill in many SME markets, and it is typically a much more difficult task for anyone to capture the hill than to defend it.

Abstract: The merging vendors, Sage/Best and ACCPAC, have understood that a broad, impeccably integrated, horizontal offering with selected vertical enhancements, a nurturing resellers network in addition to providing well-attuned pricing and catering to the evolving scalability and migration needs of customers through products of upward compatibility are necessary tenets for success in the SME market segment.

Abstract: Great Plains has established itself as a global small-to-medium enterprises (SME) market leader. It now derives almost 20% of revenue outside of the US market and has the potential of reaching $300 million in revenues in fiscal 2001. Its extensive and efficient global indirect channel model that consists of over 2,000 partners has been admired industry-wide. At Stampede 2000, its annual partner conference, Great Plains announced significant extensions to its product offering. However, these have been delivered at the expense of reporting losses for the last two quarters.

Abstract: This document analyzes the cost of ownership for a typical on-premise small and medium enterprise (SME) business management system, and compares it to the cost of an equivalent SAP Business ByDesign implementation. It uses a mixture of different on-premise systems rather than any single vendor's product. Although there are many similarly equipped business management products available, they all compete closely on price.

Abstract: Performance reviews are an essential and productive use of employee and manager time. A well-defined competency model can discover insights into individual, workgroup, and even entire workforce performance, helping enterprises gain true business advantage in their industries and marketplaces. Employee consultations and reviews, appraisals, and developmental decisions no longer need to exist as isolated business functions.

Abstract: Five criteria usually dominate storage purchase decisions in the small and midsized enterprise (SME) marketplace: product features and functions; cost; reliability; service; and support. Using these criteria, SMEs often find that their final shortlists of vendors include storage products from EMC and IBM. Find out what criteria your SME should use to choose between these two vendor’s offerings.

Abstract: Business process management (BPM), having evolved over the past fifteen years, has finally reached a level of maturity where vendors are now abolishing functional silos to allow the enterprise-wide flow of business processes. It replaces the old, manual system of coordinating activities in a company and improves functionality and effectiveness through modeling, documentation, certification, collaboration, automation, and compliancy to minimize costly errors.

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Abstract: ACCPAC continues to enhance the PRO series and Advantage series product lines.

Abstract: Businesses wary of larger initial upfront investments can start with an easily affordable subscription at ACCPACcrm.com and have the knowledge that any investments in their data, customizations, and training are fully protected should they later need or want to move their solution on-premises.

Abstract: By recently acquiring ACCPAC International and Softline, the Sage Group continues to round out by annexation. It currently still has the largest geographic coverage in the lower-end of the mid-market.

Abstract: The major quandary for Sage/Best will be whether to base the long-term strategy on leveraging ACCPAC's technologically superior product into and overriding a unified enterprise solution, or to remain as a conglomerate of stand-alone solutions with strong brand names.

Abstract: A typical ERP system indeed now offers broad functional coverage nearing the best-of-breed capabilities; vertical industry extensions; a strong technical architecture; training, documentation, implementation and process design tools; product enhancements; global support; and an extensive list of software, services and technology partners. While it is not a system-in-a-box yet, the gap between its desired and actual features is becoming smaller every day.