-
Abstract:
Companies in the services industry need both asset and field services management, but current integrated asset and field
services maintenance systems often fail to meet these organization’s needs. However, enterprise resource planning vendor Agresso
appears to have just the right solution. (...)
Excerpt related to
erp vendor contract of maintenance support:
Companies in the services industry need both asset and field services management, but current integrated asset and field services
maintenance syst...
Published:
2008-02-25
-
Abstract:
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable
prices. Support and maintenance customers are committed to service contracts, but only to a point. New options are thus available. (...)
Excerpt related to
erp vendor contract of maintenance support:
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable
prices. Support an...
Published:
2007-04-27
-
Abstract:
Rimini Street is not trying to be a software vendor. Rather, the third party support and maintenance provider is a focused
system implementation and consulting firm that sells its services under service contracts instead of mere break-fix arrangements. (...)
Excerpt related to
erp vendor contract of maintenance support:
Rimini Street is not trying to be a software vendor. Rather, the third party support and maintenance provider is a focused
system implementation a...
Published:
2007-04-23
-
Abstract:
The decision to support older releases is like any other business decision, it is all about the money and profitability.
If the vendor can make money at providing support for older releases, it is good business for the vendor. The decision may
be sugar-coated with pronouncements about doing what is good (...)
Excerpt related to
erp vendor contract of maintenance support:
The decision to support older releases is like any other business decision, it is all about the money and profitability. If
the vendor can make mo...
Published:
2003-12-17
-
Abstract:
The market should commend Infor’s attempt to combine business-specific solutions from a partner like IBM. If nothing else,
the fact that Infor can provide integrated and best-in-class offerings poises the vendor to become serious competition for
such giants as SAP and Oracle. (...)
Excerpt related to
erp vendor contract of maintenance support:
The market should commend Infor’s attempt to combine business-specific solutions from a partner like IBM. If nothing else,
the fact that Infor can...
Published:
2008-07-07
-
Abstract:
Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is
not for all businesses, but it seems a logical option for technologically conservative (and savvy) companies that do not need
all the available upgrades. (...)
Excerpt related to
erp vendor contract of maintenance support:
Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M
is not for all businesses,...
Published:
2007-04-11
-
Abstract:
The decision to support older releases is like any other business decision, it is all about the money and profitability.
If the vendor can make money at providing support for older releases, it is good business for the vendor. The decision may
be sugar-coated with pronouncements about doing what is good (...)
Excerpt related to
erp vendor contract of maintenance support:
The decision to support older releases is like any other business decision, it is all about the money and profitability. If
the vendor can make mo...
Published:
2003-12-17
-
Abstract:
This final note discusses how Application Service Providers (ASPs) have arisen on the Internet in response to such ERP woes
as support expenses, misbehaving applications, and server downtime, and how as the nature of ERP software evolves into services
and/or hosted models, the market might be experiencin (...)
Excerpt related to
erp vendor contract of maintenance support:
This final note discusses how Application Service Providers (ASPs) have arisen on the Internet in response to such ERP woes
as support expenses, m...
Published:
2001-04-27
-
Abstract:
ERP applications are designed to optimize an organization’s underlying business processes — primarily accounting/financial,
manufacturing, distribution, and human resources/payroll. This note identifies current trends in the ERP market that we believe
are the direct consequence of vendors’ attempts (...)
Excerpt related to
erp vendor contract of maintenance support:
ERP applications are designed to optimize an organization’s underlying business processes — primarily accounting/financial,
manufacturing, distrib...
Published:
2000-05-03
-
Abstract:
Choose one that fits your individual need in relation to sole-sourcing BI from your ERP vendor.Free download! Sole-sourcing
business intelligence (BI) software from enterprise resource planning (ERP) vendors is an alluring option for many companies.
But in addition to the benefits, there are drawbacks. A (...)
Excerpt related to
erp vendor contract of maintenance support:
Sole-sourcing BI from Your ERP Vendor: IT Convenience or Strategic Business Decision? Source:
IBM. Document Type: White Paper Description ...
Published:
2010-03-11
-
Abstract:
There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which
vendors embrace open architectures and inter-application messaging protocols, or find a one-stop-shop with all the software,
functionality, and interoperability one could ever ask for. (...)
Excerpt related to
erp vendor contract of maintenance support:
There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which vendors
embrace open arch...
Published:
2001-11-22
-
Abstract:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist.
If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective
delivery of those services. (...)
Excerpt related to
erp vendor contract of maintenance support:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If
you analyze hardware m...
Published:
2000-10-24
-
Abstract:
During its stabilization phase IFS product development has brought about pragmatic developments, including its latest release,
IFS Applications 7. The vendor has also been surging forward by harnessing new partnerships, including turning high-profile
customers into developers and subsequent resellers (...)
Excerpt related to
erp vendor contract of maintenance support:
During its stabilization phase IFS product development has brought about pragmatic developments, including its latest release,
IFS Applications 7....
Published:
2006-08-10
-
Abstract:
Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses
on customization, interoperability, and performance support. Yet despite this fact, most vendors continue to offer the same
one-size-fits-all models of support. (...)
Excerpt related to
erp vendor contract of maintenance support:
Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses
on customization, i...
Published:
2007-04-02
-
Abstract:
PeopleSoft is currently developing the PeopleSoft Business Network (PSBN), which should incorporate business transactions,
knowledge and analytical tools within and beyond enterprise boundaries. PSBN and EPM initiatives have the potential to increase
revenues, however the coveted 50%+ annual growth is no (...)
Excerpt related to
erp vendor contract of maintenance support:
PeopleSoft is currently developing the PeopleSoft Business Network (PSBN), which should incorporate business transactions,
knowledge and analytica...
Published:
1999-09-01
-
Abstract:
Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite
bullish, owing to the accelerating demand for its service lines; healthy win ratios; and solid execution of its aggressive
business plan. (...)
Excerpt related to
erp vendor contract of maintenance support:
Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite
bullish, owing to the ac...
Published:
2007-04-20
-
Abstract:
With opportunities in the large enterprise marketplace shrinking due to increased penetration, small and medium-size enterprises
(SMEs) are starting to receive more attention and scrutiny. This article explores the special needs of the SMEs and asks,
from a software standpoint, what companies can to do s (...)
Excerpt related to
erp vendor contract of maintenance support:
With opportunities in the large enterprise marketplace shrinking due to increased penetration, small and medium-size enterprises
(SMEs) are starti...
Published:
2004-05-01
-
Abstract:
Traditional license models may be wearing out their welcome for both vendors and customers. A competitive market and a more
IT savvy business generation is prompting change, but what alternatives are out there for software service and maintenance? (...)
Excerpt related to
erp vendor contract of maintenance support:
Traditional license models may be wearing out their welcome for both vendors and customers. A competitive market and a more
IT savvy business gene...
Published:
2005-12-22
-
Abstract:
IFS has much to offer customers. Its IFS Applications suite now boasts an asset lifecycle management module for quick data
retrieval. IFS also has a strong commitment to international standards, and with its acquisition of iSC, expertise in naval
and marine operations. (...)
Excerpt related to
erp vendor contract of maintenance support:
IFS has much to offer customers. Its IFS Applications suite now boasts an asset lifecycle management module for quick data
retrieval. IFS also has...
Published:
2008-04-18
-
Abstract:
With opportunities in the large enterprise marketplace shrinking due to increased penetration, small and medium-size enterprises
(SMEs) are starting to receive more attention and scrutiny. This article explores the special needs of the SMEs and asks,
from a software standpoint, what companies can to do s (...)
Excerpt related to
erp vendor contract of maintenance support:
With opportunities in the large enterprise marketplace shrinking due to increased penetration, small and medium-size enterprises
(SMEs) are starti...
Published:
2004-05-01