Field Sales Office

CRM is Busting Out Of Its Britches: Operational, Analytical, and ...

by Randy Garland ... software that interact with the Back Office applications (such ... tasks of the Service, Marketing, and Sales teams, and ... from the forces in the Field, both Sales ... http:/.../Research/ResearchHighlights/Crm/2001/08/research_notes/TN_CR_RGG_08_27_01_1.asp - 17k - 2001-08-27 Summary: Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise applications, but not much beyond. Fast forward to 2001. CRM has gotten fat, and the fatter it gets, it becomes more difficult to understand, more expensive to buy, more dif

The Case of A Boutique Vendor's Benefits of Focus - IRM ...

by Olin Thompson & P.J. Jakovljevic ... distribution and by employing a field or broker ... DFG Foods, etc.) desperately need reliable sales, marketing and ... readily available from their back-office systems ... http:/.../Research/ResearchHighlights/Crm/2003/01/research_notes/VN_CR_XOT_01_06_03_1.asp - 16k - 2003-01-06 Summary: A tightly focused vendor, IRM Corporation, has fine tuned its products, services, its sales process and even its commercial terms to match the realities of its sole market – food manufacturers who sell to the foodservice and vending markets.

Addressing Channels and the Low-End Market

by P.J. Jakovljevic ... at the event included the next major release of Microsoft Office 12; a real ... investment for this program alone to train another 100 field sales executives across ... http:/.../Research/ResearchHighlights/ERP/2005/08/research_notes/EN_ER_PJ_08_24_05_1.asp - 31k - 2005-08-24 Summary: Microsoft announced plans to increase resources and provide new tools and offerings for MBS independent software vendors (ISV) and value-added resellers (VAR). These efforts are designed to accelerate the MBS Group's partner-driven vertical strategy, providing stronger opportunities for partners to align

Onyx Software: CRM Vendor Battling For Viability

by L. Talarico ... with Pivotal's eRelationship 2000 and FrontRange's GoldMine Front Office 2000. ... will focus on bringing wireless capabilities to the field sales and service ... http:/.../Research/ResearchHighlights/eCommerce/2000/12/research_notes/VN_EC_LJT_12_04_00_1.asp - 20k - 2000-12-04 Summary: Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM market. A strong customer focus and a commitment to a 100% web-based architecture are just two of its critical success factors. Find out how Onyx is staking its claim.

Oracle Renders Its PLM Outline Part Two: Challenges and User ...

by P.J. Jakovljevic & Jim Brown ... exchange to deliver design data from the back office, while implementation ... APS)), the sell side (CRM including call center, field sales, sales force automation ... http:/.../Research/ResearchHighlights/Plm/2004/01/news_analysis/NA_PL_PJ_01_06_04_1.asp - 20k - 2004-01-06 Summary: Key concerns for PLM prospects will be domain knowledge in design and engineering-specific functions and integration, including currently poor connections from Oracle workflow to third-party business applications and CAD/PLM interfaces.

The Lexicon of CRM - Part 1: From A to I

by Randy Garland ... Automation systems, so that the home office knows the ... for more intelligent routing of field personnel ... across corporate disciplines, such as Sales, Marketing, or ... http:/.../Research/ResearchHighlights/Crm/2001/10/research_notes/TU_CR_RGG_10_12_01_1.asp - 24k - 2001-10-12 Summary: C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM.

Vendors Strive for Segment Pack Leader Status; Does Retalix ...

by Michael Bittner ... with customers via browser or extensible markup language (XML) to back-office systems, to ... Particularly in field sales and implementation service consultancy. ... http:/.../Research/ResearchHighlights/SCM/2005/10/research_notes/VN_SC_MB_10_18_05_1.asp - 15k - 2005-10-18 Summary: Software vendors strive to be leaders in their areas of expertise and Retalix seems to be no exception. But how do we recognize a segment pack leader and what are the key elements that characterize a supply chain pack leader?

The Strengths of a Vertically Centric Enterprise Software Provider

by P.J. Jakovljevic ... Plus supporting telesales/field sales, account profiling ... pipeline management, quotes/sales orders, inventory ... synchronization, Microsoft Office Integration, etc. ... http:/.../Research/ResearchHighlights/ERP/2005/12/research_notes/PN_ER_PJ_12_12_05_1.asp - 19k - 2005-12-14 Summary: Verticent, a revitalized reincarnation of the languishing public mid-market enterprise applications vendor PowerCerv, seems to be thriving under a financially stable adopted parent, and it has found a defendable niche where it can exploit its competitors' functional 'fatal flaws'.

Epicor's Mid-Market Pitch Becomes Higher For (One) Scala Part ...

by P.J. Jakovljevic ... displayed, and printed on the same page or even in the same field. ... the less complex needs or localization requirements of a branch or sales office in remote ... http:/.../Research/ResearchHighlights/Erp/2004/12/news_analysis/NA_ER_PJ_12_15_04_1.asp - 19k - 2004-12-15 Summary: Scala, with main direct office coverage in Europe and the Far East, and through its network of partners and dealers in most remote, esoteric, and still low-penetrated markets, perfectly fits the description of an ideal Epicor supplement.

Stalled Oracle Fumbling For A Jump-Start Kit Part 3: Market Impact

by P.J. Jakovljevic ... APS)), the sell side (CRM including call center, field sales, sales force automation (SFA ... database and application server and its back-office applications are ... http:/.../Research/ResearchHighlights/ERP/2002/04/research_notes/EN_ER_PJ_04_17_02_1.asp - 15k - 2002-04-17 Summary: Oracle remains a true IT powerhouse with fingers in many pies other than databases, such as application servers, and development tools, which ranks it as an enterprise infrastructure provider, together with SAP, IBM at a higher and, and Microsoft at the lower end of the market. However, Oracle may be get