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Featured Documents related to
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Outlook Small Business vs Act
Compare ERP solutions from both leading and challenging solutions, such as Outlook Small Business and Act.
Agile Information Systems: Conceptualization, Construction, and Management
The book "Agile Information Systems" unveils how modern companies can create and deploy agile information systems. Academic experts, researchers, and practitioners discuss the concept of agile information systems, the importance of the context of agility, and organizational management issues in the context of agile information systems.
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Contact Center Buyer’s Guide
Customer-centric businesses know the key to their success is earning their customer’s business—not just at point of sale, but at every point of contact. VoIP has dramatically transformed telecom, and is now doing the same in the contact center. Download this Buyer’s Guide for a better understanding of the VoIP value proposition, as well as what you need to consider when making the decision to adopt VoIP in your contact center.
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8/17/2012 4:46:00 PM
Contact Optimization for Direct Marketers
In today’s complex, ever-evolving marketplace, the need to integrate marketing processes and channels has never been more apparent. Marketers are looking to maximize the value of each customer interaction, both inbound and outbound. Customer analytics is a critical function in leading this change. Find out how embracing analytics can help you evaluate campaigns, drive contact strategies, and enhance customer experience.
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2/27/2009 4:20:00 PM
Demystifying SAP Solution Manager
Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC principal analyst P.J. Jakovljevic discusses how SAP Solution Manager, a unique offering for centralized support and system management, covers all aspects of system deployment, operations, and continuous improvement, to ease customer pain with their complex IT environment.
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10/27/2011 11:35:00 AM
IBM Tivoli Storage Manager FastBack
Do you need a better backup solution or a better recovery solution? Many businesses are struggling with both an ever-increasing amount of data and a decreasing tolerance to system downtime. You need to reduce the amount of data at risk of loss and eliminates error-prone manual operations from the data protection process. And you need to get your operations back up within minutes of any type of data loss.
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5/9/2011 9:53:00 AM
Sun s StarPortal Opens Its Gates Early
Sun Microsystems Inc. has launched an
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1/10/2000
IBM’s NetVista Joins the Appliance PC Fray
IBM debuts an extremely competitive business network appliance with its new NetVista PCs. Now if it can just fix that direct Web site...
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5/24/2000
Runaway Product Requirements: Taming the Chaos of Product Management
Product managers have seen their workloads rise exponentially. Their core assignment—setting out clear specifications for product revisions and innovations—has grown chaotic. What’s missing is a comprehensive repository of requirements, assignments, analyses, and project status that enables coordinated execution by all of the players involved. Find out how to bring that kind of transparency to your development processes.
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9/8/2010 10:25:00 AM
The Total Economic Impact of IBM Tivoli Monitoring and IBM Tivoli Composite Application Manager
In September 2009, IBM Tivoli commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) of deploying monitoring solutions from IBM Tivoli—the IBM Tivoli Monitoring (ITM) and IBM Tivoli Composite Application Manager (ITCAM) family of products. This paper provides a framework to evaluate the potential financial impact of those products on your organization.
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4/29/2010 4:08:00 PM
Global CXO Outlook: Growth Strategies for 2012 and Beyond
Over the past decade, the art of doing business has changed. Companies are re-shaping strategies to innovate and compete globally. “Growth Strategies for 2012 and Beyond”, a survey research by Forbes Insights, in association with Wipro Technologies, analyzes changing growth strategies through an exclusive survey of more than 300 CEOs and other C-level executives at global enterprises. Download now to see the results.
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8/4/2011 1:40:00 AM
Security and Trust: The Backbone of Doing Business over the Internet
Gaining the trust of online customers is vital for the success of any company with an online presence, particularly those that require sensitive data to be transmitted. This VeriSign white paper explores the latest developments in website security that online businesses should consider to build consumer confidence, protect their valuable brand, safeguard sensitive information, and increase transactions.
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8/9/2010 5:06:00 PM
A Project Manager s Guide to Business Performance Management
As business performance management (BPM) has expanded into virtually all areas of business, project managers have been broadening their soft management skills. Learn what project managers can borrow from BPM to streamline service delivery, optimize operations, and improve customer satisfaction.
FREE OUTLOOK CONTACT MANAGER
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9/4/2007 1:03:00 PM
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