ServiceMax is a field service management solution for a new era of mobile business. ServiceMax optimizes end-to-end field service operations including workforce optimization, advanced scheduling and dispatch, parts logistics, inventory and depot repair, installed base management, entitlements and warranties, contract management, and social collaboration to ensure customers of all sizes—such as Dupont, Elekta, and McKinley Equipment—deliver flawless field service.
A recent customer survey showed that, on average, ServiceMax increased productivity by 31%, first time fix rates by 11%, and customer satisfaction by 16%. Built 100% native on Force.com, the software runs in the cloud on any mobile device and connects field technicians, companies, and customers.
Field Service Management,FSM