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Professional Services Automation: Affordable Hosted Solutions for the Small to Medium Business Market
Although technology is pivotal in maintaining a competitive edge, many smaller professional services organizations (PSOs) have limited time and resources to

fsm bridge  Services Automation: Affordable Hosted Solutions for the Small to Medium Business Market The dot-com age of the mid-nineties introduced the application hosting model to the business world. Thus, a plethora of companies offering a wide range of software as a service (SaaS) typically offered hosted legacy customer relationship management (CRM) and enterprise resource planning (ERP) systems, allowing many to join the Internet revolution. Unfortunately with the sudden burst of the dot-com bubble Read More...
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » fsm bridge


ClickSoftware and NetSuite Partner for Cloud Field Service
One of the major themes at the recently held SuiteWorld 2013 conference was that NetSuite has been aggressively building a cloud partner ecosystem, the Autodesk

fsm bridge  cloud field service management (FSM) peers TOA Technologies  and ServiceMax . Both of these vendors, especially ServiceMax, have been prominent partners of salesforce.com . In addition, ClickSoftware’s longstanding relationship with SAP has soured a bit as of late after SAP acquired Syclo last year to bolster its already strong mobility offerings that came from Sybase . Having NetSuite as another sales avenue seems a smart move for somewhat embattled ClickSoftware, but only time will tell how Read More...
ViryaNet G4 Is Now a TEC Certified Field Service Management Solution
Technology Evaluation Centers (TEC) is pleased to announce that ViryaNet G4 is now a field service management (FSM) certified solution. ViryaNet G4 is a field

fsm bridge  detailed questionnaire (download sample FSM RFI template ) and delivered a comprehensive product demonstration. During the demo, ViryaNet allowed me to view a large number of the ViryaNet G4 field service management features and functions. ViryaNet G4 Dispatch Dashboard , showing how a user can have multiple roles simultaneously (click for larger image)   The design of ViryaNet G4 has been well considered by the ViryaNet team, who started their journey into mobile workforce management software Read More...
Analyzing the Descartes Logistics Cloud Community
Logistics is the backbone of commerce, yet it is often very complex and thus inefficient. Descartes' SaaS solutions simplify global logistics and hence improve

fsm bridge  the Descartes Logistics Cloud Community Logistics is the backbone of commerce, yet it is often very complex and thus inefficient. Descartes' SaaS solutions simplify global logistics and hence improve the productivity, performance, and security of logistics-intensive businesses. Read P.J. Jakovljevic’s writeup on the vendor and find out how Descartes’ solutions can bridge the information gap between logistics organizations, and provide visibility into the entire logistics process. Read More...
Microsoft Windows Services For Unix - SFU = DOA?
Microsoft is about to start charging US$149 for its limited collection of Unix-compatible utilities for Windows NT/2000 clients. We forecast a minimal market

fsm bridge  Windows Services For Unix - SFU = DOA? Microsoft Windows Services For Unix - SFU = DOA? C. McNulty - May 26, 2000 Event Summary LAS VEGAS, NV [9 May 2000] At NetWorld+Interop 2000, Microsoft Corp. [NASDAQ:MSFT] Chairman and Chief Software Architect Bill Gates announced the availability of Microsoft Windows Services for UNIX 2.0 (SFU). Microsoft Windows Services for UNIX 2.0 provides an additional set of comprehensive tools to help bridge the gap between UNIX and Windows for users and Read More...
Etail Solutions
Etail Solutions was formed in 2010 when founders saw a fundamental gap in the marketplace for mid-high volume online merchants. As merchants grow their

fsm bridge  Solutions Etail Solutions was formed in 2010 when founders saw a fundamental gap in the marketplace for mid-high volume online merchants. As merchants grow their businesses, there began to be a clear need for a solution to bridge the gap between sales channels, supply chain, and financial systems. As product catalogs grew, it also became apparent that ERP/financial systems were not designed to manage all of the channel specific attributes. Read More...
Ariba to Leave Integration to Specialists
E-purchasing vendor Ariba chooses Tibco Software to integrate back-end programs.

fsm bridge  to Leave Integration to Specialists Event Summary Business-to-business E-purchasing company Ariba Inc. (Nasdaq: ARBA) has selected software tool maker Tibco Software Inc. (Nasdaq TIBX) to help Ariba's customers connect their backend enterprise systems to the Ariba Network. Ariba supplies its own software to connect its customers to systems by vendors such as SAP, PeopleSoft, Oracle and Baan, but according to Ariba VP Dave Rome, the use of specialists such as Tibco will be more efficient. Market Read More...
Electric Utilities in Need of Software Vendors' Leadership!!!
Over the past couple of years, the electric utility industry has changed in terms of the different software solutions available. The old approach to addressing

fsm bridge  Utilities in Need of Software Vendors' Leadership!!! Over the past couple of years, the electric utility industry has changed in terms of the different software solutions available. The old approach to addressing this industry’s needs was the “best-of-breed” approach, meaning that software vendors were creating solutions addressed to only one group or business unit within the company doing one specific task. Generation, Transmission, and Distribution all had their own specific software Read More...
Yellowfin Launches Version 5.1 of Yellowfin BI Software
Last Friday, Yellowfin launched version 5.1 of its BI product, reinforcing core product functionality (e.g., improving metadata management) as well as expanding

fsm bridge  Launches Version 5.1 of Yellowfin BI Software Last Friday, Yellowfin launched version 5.1 of its BI product, reinforcing core product functionality (e.g., improving metadata management) as well as expanding functionality related to new technology trends such as social media and mobile technologies. With this release, the Australian company intends to reinforce its position in the BI market and provide its customers with improved BI features. In a press release, Yellowfin’s CEO Glen Rabie mention Read More...
Zef Scientific Selects IFS Enterprise Service Management
IFS has announced that Zef Scientific, Inc., a multi-vendor service provider for high-performance liquid chromatography؎mass spectrometry (HPLC-MS) systems used

fsm bridge  of field service management (FSM). This space is hotly contested by leading vendors such as Click Software, TOA Technology, Oracle, Ventyx (part of ABB ), etc. Read More...
Oracle FSM—One Name, Three Different Products
In this report, TEC research analyst Raluca Druta delves deep into Oracle's approach to addressing the current demands of the field service management (FSM

fsm bridge  how Oracle's three different FSM product lines and recent strategies and partnerships enable the software giant to provide strong customer engagement and great customer experiences. Read More...
Sky Field Service Management Certification Report
Sky by FieldOne is now TEC Certified for online evaluation of field service management (FSM) solutions in the Enterprise Resource Planning (ERP) and Customer

fsm bridge  differentiates Sky from other FSM products is that it is not a proprietary solution and therefore it allows clients who have expertise in Microsoft Dynamics XRM platform to customize the product themselves without going back to the vendor. Download the Sky certification report now for product analysis and in-depth analyst commentary. Read More...
ServiceMax: Field Service Management (FSM) Competitor Analysis Report


fsm bridge  Field Service Management (FSM) Competitor Analysis Report Read More...
The Impact of IT Service on Business Process Management
There are potential benefits of operating business process management (BPM) side-by-side with business service management (BSM). BPM and BSM are emerging

fsm bridge  Impact of IT Service on Business Process Management The Impact of IT Service on Business Process Management If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Compuware Acquires Proxima Technology. In January 2007, Compuware acquired Proxima Technology. Uniface is Compuware's development environment for building, renewing and integrating the largest and most complex enterprise applications. The Uniface Application Platform Suite (APS) Read More...
Inside Look at the Success of Cloud Field Service Provider ServiceMax-Part 2
In part 1 of this blog post series, we took a look at a major player in the field service management (FSM) market ServiceMax. In what follows is a recent

fsm bridge  the field service management (FSM) market ServiceMax . In what follows is a recent question-and-answer interview with Stacey Epstein‚ vice president (VP) of marketing at ServiceMax. Stacey has extensive experience in generating demand, fueling growth, and building brand name global recognition for technology companies. She brought two decades of cloud, customer relationship management (CRM), service management, and enterprise application experience to ServiceMax. Prior to ServiceMax, Stacey was the VP Read More...

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