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Vertical Solutions Inc.-All About Field Service: Part Two
In a blog post last week, I talked about Vertical Solutions’ (VSI) offerings for field service management (FSM), including the company’s customer profile

fsm email  the boxes next to FSM functionality are ticked off; many of these deployments simply are not working. There’s a disjoint between the executives who sign off on an ERP solution and the directors and managers who actually have to run post-sales service divisions or organizations. These directors know that strategic service initiatives take more than capturing data fields on the screen with simple email messages that shoot out based on thresholds. If we do have a fear, it’s that FSM groups either Read More...
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » fsm email


The Roaring Penguin Training Network
A recent paper presented evidence that Bayesian filtering could be effective using a shared Bayes database, even among hundreds or thousands of different users.

fsm email  Roaring Penguin Training Network Roaring Penguin's CanIt® software solutions will stop spam before it reaches your mail server. CanIt products provide per user Bayesian analysis including access to the RPTN Bayesian training database. Source: Roaring Penguin Software Resources Related to The Roaring Penguin Training Network : Bayesian Spam Filtering (Wikipedia) Email Filtering (Wikipedia) The Roaring Penguin Training Network Bayesian E-mail Filtering is also known as : Bayesian Approach to Filtering Read More...
Why E-mail Must Operate 24/7 and How to Make This Happen
Unplanned e-mail outages or even routine maintenance can cause huge disruption, not only to your business, but also to your customers and partners. What issues

fsm email  E-mail Must Operate 24/7 and How to Make This Happen Why E-mail Must Operate 24/7 and How to Make This Happen If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. MessageLabs, now part of Symantec, provides a range of managed services to protect, control, encrypt and archive electronic communications. Listed as a leader in the Gartner Magic Quadrant and many other analyst reports, and with more than 19,000 clients ranging from small Read More...
Analysis of Virgin Net's Hacker Scare
The Company only operates in England and claims the break-in attempts were only to specific and contained areas.

fsm email  of Virgin Net's Hacker Scare Event Summary LONDON (AP) - Thousands of Virgin Net e-mail users were given new passwords after the company uncovered a potential security breach. Market Impact More than 170,000 registered Virgin Net e-mail users were handed an interruption of service following the discovery of a hacker attempting to access Virgin's network. The company only operates in England and claims the break-in attempts were only to specific and contained areas. The company has issued apology Read More...
PhoneFish.com to Offer E-mail for Wireless Access Phones
PhoneFish is a two-way wireless Internet solution for small to medium sized businesses, which require consistent wireless access to POP-based email.

fsm email   Read More...
Business Benefits to FSM-CRM-ERP Systems Integration
These days everything starts with the customer and his or her experience. From this perspective—of the customer experience—the service sector must ensure

fsm email  customer data, integration among FSM and CRM and ERP software needs to ensure that the data stored in FSM systems—for example, customer location data, best route, etc.—is complemented by the financial details residing in ERP system and the entire customer profile that exists in the CRM system. One challenge to overcome when integrating FSM software with both ERP and CRM systems from a customer data perspective is making sure that the data is clean (no duplications, no incompletes, etc.), coherent, Read More...
POLL: What Are Your FSM Requirements?
TEC is developing a new market survey report on field service management (FSM), and we would like to hear your thoughts on FSM solutions. Your responses to the

fsm email  What Are Your FSM Requirements? TEC is developing a new market survey report on field service management (FSM), and we would like to hear your thoughts on FSM solutions. Your responses to the following six questions will help us reveal the market trends in the needs of real-world organizations that are automating their field service activities. {democracy:83} {democracy:84} {democracy:85} {democracy:86} {democracy:87} {democracy:88} Thank you for taking the time to participate in this TEC poll. We exp Read More...
E-mail Encryption: Protecting Data in Transit
Secure Mail is a plug-in that integrates into Microsoft Outlook. The main functions of Secure Mail are provided in the toolbar or the menu. It’s possible to pre

fsm email  mail Encryption: Protecting Data in Transit SECUDE Secure Mail enables e-mails to be sent securely across open networks. Data confidentiality is ensured through the use of encryption. Source : SECUDE International AG Resources Related to E-mail Encryption: Protecting Data in Transit : E-mail Encryption (Wikipedia) E-mail Encryption: Protecting Data in Transit Secure Email is also known as : Secure Mail Encryption , Secure Inmate Mail , Secure Instant Mail , Secure Mail Appliance , Secure Mail Client , Read More...
An Analysis of Trend Micro Systems - Who They Are and Where They're Going
During the first half of 1999 alone, viruses have wreaked havoc on the Internet and corporate networks, causing over 7 Billion (USD) in damages.

fsm email  Analysis of Trend Micro Systems - Who They Are and Where They're Going An Analysis of Trend Micro Systems - Who they are and where they're going P.Hayes - February 7th, 2000 Vendor Genesis A former Hewlett-Packard engineer, Steve Chang, the present CEO of Trend Micro, founded Trend in 1998. Trend Micro's first anti-virus products were released in early 1990 with marketing primarily focused on Japan, Taiwan, and US markets. Trend has evolved its product line since then, and its present approach to virus Read More...
Inside Look at the Success of Cloud Field Service Provider ServiceMax-Part 1
TEC’s recent article on IFS’ recent success in the field service management (FSM) market by no means implies that other FSM players are not prospering. Indeed

fsm email  means implies that other FSM players are not prospering. Indeed, one of those players is ServiceMax , which is garnering quite a bit of attention in the field service market, and more than doubles its revenues, receivables, pipeline production, and bookings each year. It also provides one of the most vibrant applications on the salesforce.com ’s AppExchange marketplace. AppExchange currently features more than 1,700 solutions with 1.6 million installs and $700 (USD) in total revenue for Read More...
IFS Field Service Management Certification Report
IFS Field Service Management is now TEC Certified for online evaluation of field service management (FSM) solutions in the Customer Relationship Management (CRM

fsm email  of field service management (FSM) solutions in the Customer Relationship Management (CRM) and Enterprise Research Planning (ERP) Evaluation Centers. The IFS Field Service Management solution intertwines service management, dynamic scheduling, and mobile capabilities. It is an ideal fit for organizations that require a combination of service jobs such as installation, quick break-fix jobs, some preventive maintenance, and other similarly fast-paced jobs. Download the IFS Field Service Management Read More...
E-mail Clustering and Cloud E-mail Services
There has been a lot of buzz about the new cloud computing paradigm. But can cloud computing offer the same benefits as clustering? Find out more in a

fsm email  mail Clustering and Cloud E-mail Services A perfect fit for Service Providers, the ISP email server solution offers high-end features such as: clustering support in multi-tier setups, delegated administration, account classes, all leveraging on the failsafe UltraStorage infrastructure and SmartProcessing technology. Source : Gecad Technologies Resources Related to E-mail Clustering and Cloud E-mail Services : Clustered Hosting (Wikipedia) E-mail Clustering and Cloud E-mail Services Email Clustering is Read More...
Managed File Transfer: The Need for a Strategic Approach
A secure and accurate flow of information in your supply chain operations has never been more critical—and complex. Digital transfer of unstructured information

fsm email  File Transfer: The Need for a Strategic Approach Managed File Transfer: The Need for a Strategic Approach If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Inovis provides a Managed File Transfer (MFT) platform that is backed by our Tier IV Data Center which offers the highest accredited service level in the industry. Source: Inovis Resources Related to Managed File Transfer (MFT) : Managed File Transfer (MFT) (Wikipedia) Managed Read More...
Field Service Management Software for Enterprise Companies
As a field service organization grows both in size and complexity, management needs to determine where the company falls on a continuum between basic and

fsm email  organization increases, and discusses FSM software strategies to meet the challenge. Read More...
Spencer Technologies Selects IFS Metrix Service Management
Adding to its ongoing array of wins in the realm of filed service management (FSM), IFS recently announced that Spencer Technologies, a provider of network

fsm email  moving to a best-of-breed FSM solution made sense. Reportedly, IFS Metrix won this deal over Astea International . Spencer Technologies believes that this FSM investment will help it on following two levels: The IFS Mobile platform should help its technicians automate remote tasks and be more responsive to emerging customer needs. IFS Metrix Service Management should allow the company to configure its workflow to streamline project management by automating processes that in the past would have required Read More...

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