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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 fsm government


Oil and Gas
Oil and gas companies@whether upstream, downstream, or mid-stream@face a wide range of industry-specific challenges, including new and evolving government

fsm government  and Gas Oil and gas companies—whether upstream, downstream, or mid-stream—face a wide range of industry-specific challenges, including new and evolving government regulations for air and water quality, and the need to better forecast prices in a highly volatile market (with fluctuating demand as well as fluctuating prices). There is also a shift in industry focus, from oil field exploration to exploitation, which raises issues related to “brown” (or mature) fields and sustainability.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » fsm government

SuiteWorld 2014: NetSuite’s Cloud Ebullience Goes On


“NetSuite is the real deal in the enterprise applications space”—the main message of the recent SuiteWorld 2014 conference—was proven by CEO Zach Nelson during his keynote speech citing recent growth figures in the enterprise cloud software space. The company experienced over 50% growth last year, compared to a modest 5% for Microsoft Dynamics and a measly 1% for Sage, while SAP was even negative 1% if one considers just ERP software license growth.

fsm government  as field service management (FSM) software partners ClickSoftware, VSI, Fieldaware, FieldOne , etc.   While NetSuite’s international business is currently growing faster than business in North America, there is still lots of room for improvement. I was surprised to learn that in spite of 19 UI language translations, NetSuite is mainly present in English-speaking countries and Japan, whereas in China, Brazil, India, and other regions partners sell and represent the vendor. Sales in the Asia-Pacific Read More

Gallup and TEC Form Alliance to Meet Government and Industry Demands for Successful Enterprise Transformation


The Gallup Organization and Technology Evaluation Centers Inc. have joined forces in a strategic alliance. The mission: to complement Gallup's Transformation Success Assurance services with TEC's experience and methodologies in IT evaluation, analysis, and decision support.

fsm government  and TEC Form Alliance to Meet Government and Industry Demands for Successful Enterprise Transformation Gallup and TEC Form Alliance to Meet Government and Industry Demands for Successful Enterprise Transformation Gallup teams up with TEC to add IT assessment to its comprehensive business transformation assurance services, and to drive growth for public and private sector clients Washington, DC, and Montreal, Quebec, Sept 14, 2006 The Gallup Organization and Technology Evaluation Centers Inc. have Read More

Technology Evaluation Centers (TEC) Research Shows Efficient Field Service Management (FSM) Pivotal in the Age of the Customer


In today’s market, everything starts and ends with the customer. From this perspective, the service sector must ensure fluidity in its operations to guarantee positive customer experience. Because of this shift in focus from product to customer, field service management (FSM) software has seen unprecedented growth in recent years and is expected to continue to develop.

fsm government  the Customer TEC’s online FSM software evaluation tool matches key requirements with industry-leading solutions, to help organizations choose the best-fit solution for their needs. Montreal, Canada (April 28, 2014) — In today’s market, everything starts and ends with the customer. Customer experience spans the lifecycle of a product, from concept and design to sales and service. From this perspective, the service sector must ensure fluidity in its operations to guarantee positive customer experience Read More

ROI Case Study: Ultimus Workflow Suite


In the past few years, the number of county employees at the Prince William County Government in Virginia (US) has grown significantly, but with few additions to the administrative staff. Prince William County needed a system that would help its agencies process personnel action forms (PAFs) more efficiently, reduce mistakes, limit paper use, and provide a central repository for PAFs.

fsm government  Case Study: Ultimus Workflow Suite In the past few years, the number of county employees at the Prince William County Government in Virginia (US) has grown significantly, but with few additions to the administrative staff. Prince William County needed a system that would help its agencies process personnel action forms (PAFs) more efficiently, reduce mistakes, limit paper use, and provide a central repository for PAFs. Read More

ViryaNet G4: Field Service Management (FSM) Competitor Analysis Report




fsm government  G4: Field Service Management (FSM) Competitor Analysis Report Read More

TOA Technologies Raises Significant New Funds to Expand FSM Space


TOA Technologies has recently raised $66 million [USD] from Technology Crossover Ventures (TCV) to continue to expand and execute on its vision for better field service management (FSM) globally. This announcement is important, as this is the largest single funding round in FSM software to date. FSM is a growing software market, and this news shows that it is quickly increasing in value and

fsm government  New Funds to Expand FSM Space TOA Technologies has  recently raised $66 million [USD] from Technology Crossover Ventures (TCV) to continue to expand  and execute on its vision for better field service management (FSM) globally. This announcement is important, as this is the largest single funding round in FSM software to date. FSM is a growing software market, and this news shows that it is quickly increasing in value and relevance globally. Field service has become a strategic component of every se Read More

Field Service Management (FSM) RFI/RFP Template


Customer Engagement Management, Contract and Warranty Management, Work Order Management, Inventory, Logistics, and Parts Planning, Workforce Forecasting and Planning, Scheduling and Routing, Integration, and Analytics &Reporting and Technical Functionality

fsm government  Service Management (FSM) RFI/RFP Template The Field Service Management (FSM) RFI/RFP Template lists and describes 1096 features and functions found in Field Service Management (FSM) software solutions. This Field Service Management (FSM) Template can help you save time, control costs, and communicate clearly with vendors at nearly every stage of your Field Service Management (FSM) software selection projects. Features and functions included in this Field Service Management (FSM) Template: Customer Read More

Free Online FSM Software Comparisons Now Available


TEC is pleased to announce that you can now compare field service management (FSM) solutions head-to-head using TEC Advisor—our free online software evaluation and selection tool. FSM solutions provide planning and scheduling, work order management, customer engagement management, and other essential functionality for companies with highly mobile, customer-facing workforces. You can

fsm government  Online FSM Software Comparisons Now Available TEC is pleased to announce that you can now compare field service management (FSM) solutions head-to-head using TEC Advisor—our free online software evaluation and selection tool. FSM solutions provide planning and scheduling, work order management, customer engagement management, and other essential functionality for companies with highly mobile, customer-facing workforces. You can currently compare five leading FSM vendors, including ServicePower Read More

CRW Systems


CRW Systems, Inc. has been developing government software solutions to improve the way agencies do business. The TRAKiT e-government solution is our modular, integrated approach to local government software solutions.  Our software solutions are designed to make existing government workflow more agile, streamlined, cost-effective, and citizen-friendly. 

fsm government  Systems CRW Systems, Inc. has been developing government software solutions to improve the way agencies do business. The TRAKiT e-government solution is our modular, integrated approach to local government software solutions.  Our software solutions are designed to make existing government workflow more agile, streamlined, cost-effective, and citizen-friendly. Read More

Astea International Inc.


Founded in 1979, Astea is a publicly traded company with offices in North America, Europe, Asia, and the Middle East. Astea’s field service management (FSM) solution integrates functionality for call centers, depots, field activity, sales, and office personnel in the same suite. The solution can deal with dynamic schedules that take into account unexpected events such as sick days, delays, high-priority calls, etc. Astea’s solution is utilized in banking controls and instrumentation, fire and security, gaming and leisure, heating, ventilation, and air conditioning (HVAC), imaging, information, technology, manufacturing, medical devices, retail, and telecommunications.

fsm government  Astea’s field service management (FSM) solution integrates functionality for call centers, depots, field activity, sales, and office personnel in the same suite. The solution can deal with dynamic schedules that take into account unexpected events such as sick days, delays, high-priority calls, etc. Astea’s solution is utilized in banking controls and instrumentation, fire and security, gaming and leisure, heating, ventilation, and air conditioning (HVAC), imaging, information, technology, Read More

From Applications to ROI: System Architecture for Wireless Meshes


Wireless technology has become exceedingly popular and convenient in both residences and enterprises. Networks are now expected to aid IT support, government services, and public safety applications. That’s why the architectural strategies used to implement wireless mesh networks can have a profound impact on the performance and financial success of metro-scale and wide area wireless mesh deployments.

fsm government  Applications to ROI: System Architecture for Wireless Meshes Wireless technology has become exceedingly popular and convenient in both residences and enterprises. Networks are now expected to aid IT support, government services, and public safety applications. That’s why the architectural strategies used to implement wireless mesh networks can have a profound impact on the performance and financial success of metro-scale and wide area wireless mesh deployments. Read More

Sage Fixed Assets Government Edition and Southern Hospitality-Both Popular in Slidell, La.




fsm government  Fixed Assets Government Edition and Southern Hospitality-Both Popular in Slidell, La. Read More

Salient Management Company


Salient offers visual data discovery business intelligence solutions that fulfill the in-memory analytics promise for business and government organizations. Salient's analytical database supports prodigious amounts of data volume, velocity, and variety. Salient's visualization tools support business users and the collaborative layer democratizes the use of intelligence throughout the organization.

fsm government  Management Company Salient offers visual data discovery business intelligence solutions that fulfill the in-memory analytics promise for business and government organizations. Salient's analytical database supports prodigious amounts of data volume, velocity, and variety. Salient's visualization tools support business users and the collaborative layer democratizes the use of intelligence throughout the organization. Read More

ERP for Food Manufacturing


Today, food manufacturers face significant challenges, including increasing costs, government regulation, safety concerns, low margins, and constantly changing consumer tastes. This white paper examines the food industry’s issues, and explains how an enterprise resource planning (ERP) software solution can help with controlling costs, managing inventory, and meeting government regulations, and outlines some of the key functionality food manufacturers should look for when evaluating a new ERP system, such as capabilities related to food safety, managing raw material costs, and document management.

fsm government  for Food Manufacturing Today, food manufacturers face significant challenges, including increasing costs, government regulation, safety concerns, low margins, and constantly changing consumer tastes. This white paper examines the food industry’s issues, and explains how an enterprise resource planning (ERP) software solution can help with controlling costs, managing inventory, and meeting government regulations, and outlines some of the key functionality food manufacturers should look for when Read More