X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 fsm ibm


TEC Industry Watch: Enterprise Software News for the Week of June 4, 2012
*************************************************** SOFTWARE SELECTIONS ***************************************************UNC Charlotte selects BRG and Syclo

fsm ibm  to industry leadership in FSM, which is a direction IFS took a while back. I think this move is also in part IFS's defensive move for Click Software's longstanding relationship with SAP and recently announced partnership with Infor, and given SAP’s recent acquisition of Syclo. —P.J. Jakovljevic, Principal TEC Analyst TEC Blog post (October 2011): IFS: Of Vertical Focus, and Customers’ Agility and Choice Kewill signs customs partner VamSoft in Hungary Industry tags: cross-industry Global trade

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

Evaluate Now

Documents related to » fsm ibm

Will 2013 Be IBS’ Comeback Year? Part 1


Several years ago enterprise applications market observers might have talked about Sweden’s “Three I” enterprise resource planning (ERP) vendors: Intentia, IFS, and IBS. While hardly anyone has ever questioned those publicly traded vendors’ industry savvy and product functionality, all three of them have struggled with stagnant growth and red ink for the major part of the late 1990s and early

fsm ibm  the field service management (FSM) space, IFS has lately had an array of impressive customer wins . Enter IBS AB The third vendor, IBS (International Business Solutions), has also had its fair share of challenges and changes over the past several years. Since the mid-2000s the vendor has had a few chief executive officer (CEO) changes, but it seems to be on a recovery path under Symphony Technology Group (which acquired IBS and took it private in mid-2011) and a new CEO, Douglas Braun, formerly second in Read More

TEC Industry Watch: Enterprise Software News for the Week of April 30th, 2012


SOFTWARE SELECTIONS @ DEPLOYMENTSEuropean manufacturer of construction chemicals selects IFS Applications Industry tags: Process manufacturing, mining "Polish corporation Atlas Group, which operates 18 business entities and 5 mines in Poland and internationally, has selected IFS Applications as its corporate-level ERP system. The first areas slated for implementation will be financials

fsm ibm  EAM, field service management (FSM), asset-intensive industries This is a mutually beneficial alliance. Infor10 EAM Enterprise has basic service workforce scheduling capabilities, but this deal is aimed at much larger field service workforces, where Click Schedule excels. Look for possible deals with Infor10 ERP products. ClickSoftware has long had a similar endorsement by SAP, where some ClickSoftware products have been on SAP's price list. The vendor also has a deep relationship with IBM Maximo. While Read More

Ventyx-Utilities’ One-Stop-Shop Provider?


In 2012, there is still no such thing as a true “total solution provider” for energy and utility companies. These companies just have too many needs across the board that require robust industry-specific functionality and deep domain expertise for a single vendor to satisfy them all. But Ventyx, an ABB company, comes close to the mark. TEC principal analyst P.J. Jakovljevic discusses Ventyx’s strategy with its product marketing team.

fsm ibm  we can offer an FSM solution with a robust scheduling and dispatch optimization engine. Moreover, we integrate the solution with our industry-leading EAM solution or outage management solution, or CIS and billing solution. In all areas, however, our industry domain expertise remains a unique advantage. TEC: What are your views on multitenant software as a service (SaaS) and cloud, and are you making any concrete moves in that direction? Ventyx: We believe that the future of the software marketplace is Read More

SuiteWorld 2014: NetSuite’s Cloud Ebullience Goes On


“NetSuite is the real deal in the enterprise applications space”—the main message of the recent SuiteWorld 2014 conference—was proven by CEO Zach Nelson during his keynote speech citing recent growth figures in the enterprise cloud software space. The company experienced over 50% growth last year, compared to a modest 5% for Microsoft Dynamics and a measly 1% for Sage, while SAP was even negative 1% if one considers just ERP software license growth.

fsm ibm  as field service management (FSM) software partners ClickSoftware, VSI, Fieldaware, FieldOne , etc.   While NetSuite’s international business is currently growing faster than business in North America, there is still lots of room for improvement. I was surprised to learn that in spite of 19 UI language translations, NetSuite is mainly present in English-speaking countries and Japan, whereas in China, Brazil, India, and other regions partners sell and represent the vendor. Sales in the Asia-Pacific Read More

IBM Cognos Insight


From business intelligence to financial performance and strategy management to analytics applications, IBM Cognos software can help your organization become analytics-driven. With products for the individual, workgroup, department, midsize business, and large enterprise, Cognos software is designed to help everyone in the organization make the decisions that achieve better business outcomes. IBM Cognos Insight is a personal analytics solution that empowers analysts and business users to explore, analyze, visualize, and share insights. With Cognos Insight, users can access and visualize personal and corporate data, perform what-if analyses, and publish dashboards and applications to help drive smarter decisions.    

fsm ibm  Cognos Insight From business intelligence to financial performance and strategy management to analytics applications, IBM Cognos software can help your organization become analytics-driven. With products for the individual, workgroup, department, midsize business, and large enterprise, Cognos software is designed to help everyone in the organization make the decisions that achieve better business outcomes. IBM Cognos Insight is a personal analytics solution that empowers analysts and business users to Read More

IBM Firewall Discontinued


IBM plans to discontinue development and support of its AS/400 firewall and is referring existing customers to Axent, Checkpoint, and Cisco.

fsm ibm  Firewall Discontinued Event Summary In February, IBM announced that as of the end of this year, it will cease to market the AS/400 add-on Firewall product, and as of May 31, 2001, it will cease to support it. Citing increased competition, and focus on other products as a priority, IBM said that there are enough alternative firewall products on the market for IBM customers. Many of these products provide a superior solution for AS/400 customers. Market Impact Due to the pace at which security technology Read More

IBM Cognos TM1


The IBM Cognos TM1 product is a multidimensional solution for budgeting, planning, forecasting, consolidations, reporting, and analytics. TM1 allows organizations to continuously monitor and manage overall business performance. It integrates with Microsoft Excel, and enables users to perform agile, self-service analysis of large, highly complex, and rapidly changing data sets with real-time response. IBM Cognos TM1 Web is a Web-enabled front end that provides read, write, and what-if modeling capabilities. IBM Cognos TM1 Executive Viewer is an easy-to-use self-service reporting and analytics tool.

fsm ibm  Cognos TM1 The IBM Cognos TM1 product is a multidimensional solution for budgeting, planning, forecasting, consolidations, reporting, and analytics. TM1 allows organizations to continuously monitor and manage overall business performance. It integrates with Microsoft Excel, and enables users to perform agile, self-service analysis of large, highly complex, and rapidly changing data sets with real-time response. IBM Cognos TM1 Web is a Web-enabled front end that provides read, write, and what-if Read More

SAP and IBM to Serve Transportation and Logistics Industry


SAP and IBM have announced plans for a global collaboration to provide business software solutions and consulting services for the transportation and logistics industry. The new collaboration is intended to combine IBM’s strategy, industry consulting, and experience in managing large-scale global business transformation projects with SAP’s supply chain management (SCM) software.

fsm ibm  and IBM to Serve Transportation and Logistics Industry SAP and IBM have announced plans for a global collaboration to provide business software solutions and consulting services for the transportation and logistics industry. The new collaboration is intended to combine IBM’s strategy, industry consulting, and experience in managing large-scale global business transformation projects with SAP’s supply chain management (SCM) software.   The SAP Transportation Management (SAP TM), SAP Event Read More

IBM Cognos 8 Planning


IBM Cognos 8 Planning is a business performance management (BPM) finance-managed solution that provides real-time visibility into resource requirements and future business results. It supports best practices such as driver-based planning and rolling forecasts. Cognos 8 Planning helps finance organizations with even the most complex business models to build enterprise-wide plans, budgets, and forecasts. Multidimesional drill-down and break-back features helps users manage data visibility. The solution is part of an integrated but separable enterprise-wide performance management system that delivers planning, reporting, scorecarding, dashboards, analysis, and financial consolidation. Cognos 8 Planning helps organizations create, compare, and evaluate business scenarios, conditions, drivers, rates, and assumptions. The solution allows users to go beyond "what-is" to the "what-if" scenarios that are critical to forecasting future performance.

fsm ibm  Cognos 8 Planning IBM Cognos 8 Planning is a business performance management (BPM) finance-managed solution that provides real-time visibility into resource requirements and future business results. It supports best practices such as driver-based planning and rolling forecasts. Cognos 8 Planning helps finance organizations with even the most complex business models to build enterprise-wide plans, budgets, and forecasts. Multidimesional drill-down and break-back features helps users manage data Read More

IBM Acquires Cognea as Watson’s Mouthpiece


IBM has acquired Cognea, an Australian startup that develops virtual assistant software that interacts with users via artificial intelligence (AI)–based personalities. IBM plans to integrate Cognea's technology with its Watson cognitive computing platform, with the idea of allowing Watson to deliver "conversational services."

fsm ibm  Acquires Cognea as Watson’s Mouthpiece IBM has acquired Cognea , an Australian startup that develops virtual assistant software that interacts with users via artificial intelligence (AI)–based personalities. IBM plans to integrate Cognea's technology with its Watson cognitive computing platform, with the idea of allowing Watson to deliver conversational services. Potential user scenarios include virtual personal assistants, health coaches, companions for elderly people, investment advisors, Read More

IBM Verse—An E-mail System with Social Intelligence


IBM announces IBM Verse, a different approach to enterprise e-mail that considers the many ways employees connect every day—e-mail, meetings, calendars, file sharing, instant messaging, social updates, among others—that promises to change the way people work.

fsm ibm  Verse—An E-mail System with Social Intelligence Hoping to set the bar for Microsoft, Google, Yahoo, Zoho , and other popular business and personal e-mail competitors, IBM recently launched IBM Verse (formerly code named IBM Mail Next ), a collaborative e-mail solution that integrates calendar data, instant messages (IMs), social media updates, video chats, and file sharing tools. This new social e-mail reinvents the inbox to give individuals an intelligent assistant to organize and prioritize their Read More

IBM Emptoris v10, Smarter Commerce, and Strategic Sourcing


Emptoris has been part of IBM for about 20 months, and we’re coming up on the close of its first full fiscal year under the IBM label. Since the acquisition, IBM has been integrating Emptoris into its three-year-old Smarter Commerce conception (Emptoris was known to have had some 750 employees at the time of acquisition, but IBM will not disclose the number of employees now associated with it).

fsm ibm  Emptoris v10, Smarter Commerce, and Strategic Sourcing By Bob Eastman and P.J. Jakovljevic Emptoris has been part of IBM for about 20 months, and we’re coming up on the close of its first full fiscal year under the IBM label. Since the acquisition, IBM has been integrating Emptoris into its three-year-old Smarter Commerce conception (Emptoris was known to have had some 750 employees at the time of acquisition, but IBM will not disclose the number of employees now associated with it). This has Read More

Dell, IBM in $6B Services Deal


Dell Computer Corp. and IBM Corp. announced that IBM will provide service and support for Dell PCs and servers.

fsm ibm  IBM in $6B Services Deal Dell, IBM in $6B Services Deal R.A. Krause - October 6th, 1999 Event Summary NEW YORK , 9/27/99-- Dell Computer Corp. and IBM Corp. announced they had agreed to a new $6 billion deal in which IBM will become a key supplier of computer services to Dell corporate customers. The deal marks an expansion of the $16 billion agreement announced in March, 1999. Under that agreement, Dell will purchase key technology components such as data storage disks and computer chips from IBM. IB Read More

McCormick and Schmick's Restaurants Gains New Insight into Dining Trends and Financial Performance with IBM Cognos Express


McCormick & Schmick’s Seafood Restaurants needed better insight to understand and take advantage of key business trends. Find out why they chose IBM Cognos Express to deliver that insight.

fsm ibm  and Schmick's Restaurants Gains New Insight into Dining Trends and Financial Performance with IBM Cognos Express McCormick & Schmick’s Seafood Restaurants needed better insight to understand and take advantage of key business trends. Find out why they chose IBM Cognos Express to deliver that insight. Read More