X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 fsm ibm


TEC Industry Watch: Enterprise Software News for the Week of June 4, 2012
*************************************************** SOFTWARE SELECTIONS ***************************************************UNC Charlotte selects BRG and Syclo

fsm ibm  to industry leadership in FSM, which is a direction IFS took a while back. I think this move is also in part IFS's defensive move for Click Software's longstanding relationship with SAP and recently announced partnership with Infor, and given SAP’s recent acquisition of Syclo. —P.J. Jakovljevic, Principal TEC Analyst TEC Blog post (October 2011): IFS: Of Vertical Focus, and Customers’ Agility and Choice Kewill signs customs partner VamSoft in Hungary Industry tags: cross-industry Global trade

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

Evaluate Now

Documents related to » fsm ibm

Will 2013 Be IBS’ Comeback Year? Part 1


Several years ago enterprise applications market observers might have talked about Sweden’s “Three I” enterprise resource planning (ERP) vendors: Intentia, IFS, and IBS. While hardly anyone has ever questioned those publicly traded vendors’ industry savvy and product functionality, all three of them have struggled with stagnant growth and red ink for the major part of the late 1990s and early

fsm ibm   Read More

TEC Industry Watch: Enterprise Software News for the Week of April 30th, 2012


SOFTWARE SELECTIONS @ DEPLOYMENTSEuropean manufacturer of construction chemicals selects IFS Applications Industry tags: Process manufacturing, mining "Polish corporation Atlas Group, which operates 18 business entities and 5 mines in Poland and internationally, has selected IFS Applications as its corporate-level ERP system. The first areas slated for implementation will be financials

fsm ibm   Read More

Ventyx-Utilities’ One-Stop-Shop Provider?


In 2012, there is still no such thing as a true “total solution provider” for energy and utility companies. These companies just have too many needs across the board that require robust industry-specific functionality and deep domain expertise for a single vendor to satisfy them all. But Ventyx, an ABB company, comes close to the mark. TEC principal analyst P.J. Jakovljevic discusses Ventyx’s strategy with its product marketing team.

fsm ibm   Read More

SuiteWorld 2014: NetSuite’s Cloud Ebullience Goes On


“NetSuite is the real deal in the enterprise applications space”—the main message of the recent SuiteWorld 2014 conference—was proven by CEO Zach Nelson during his keynote speech citing recent growth figures in the enterprise cloud software space. The company experienced over 50% growth last year, compared to a modest 5% for Microsoft Dynamics and a measly 1% for Sage, while SAP was even negative 1% if one considers just ERP software license growth.

fsm ibm   Read More

IBM Cognos Insight


From business intelligence to financial performance and strategy management to analytics applications, IBM Cognos software can help your organization become analytics-driven. With products for the individual, workgroup, department, midsize business, and large enterprise, Cognos software is designed to help everyone in the organization make the decisions that achieve better business outcomes. IBM Cognos Insight is a personal analytics solution that empowers analysts and business users to explore, analyze, visualize, and share insights. With Cognos Insight, users can access and visualize personal and corporate data, perform what-if analyses, and publish dashboards and applications to help drive smarter decisions.    

fsm ibm   Read More

IBM Firewall Discontinued


IBM plans to discontinue development and support of its AS/400 firewall and is referring existing customers to Axent, Checkpoint, and Cisco.

fsm ibm   Read More

IBM Cognos TM1


The IBM Cognos TM1 product is a multidimensional solution for budgeting, planning, forecasting, consolidations, reporting, and analytics. TM1 allows organizations to continuously monitor and manage overall business performance. It integrates with Microsoft Excel, and enables users to perform agile, self-service analysis of large, highly complex, and rapidly changing data sets with real-time response. IBM Cognos TM1 Web is a Web-enabled front end that provides read, write, and what-if modeling capabilities. IBM Cognos TM1 Executive Viewer is an easy-to-use self-service reporting and analytics tool.

fsm ibm   Read More

SAP and IBM to Serve Transportation and Logistics Industry


SAP and IBM have announced plans for a global collaboration to provide business software solutions and consulting services for the transportation and logistics industry. The new collaboration is intended to combine IBM’s strategy, industry consulting, and experience in managing large-scale global business transformation projects with SAP’s supply chain management (SCM) software.

fsm ibm   Read More

IBM Cognos 8 Planning


IBM Cognos 8 Planning is a business performance management (BPM) finance-managed solution that provides real-time visibility into resource requirements and future business results. It supports best practices such as driver-based planning and rolling forecasts. Cognos 8 Planning helps finance organizations with even the most complex business models to build enterprise-wide plans, budgets, and forecasts. Multidimesional drill-down and break-back features helps users manage data visibility. The solution is part of an integrated but separable enterprise-wide performance management system that delivers planning, reporting, scorecarding, dashboards, analysis, and financial consolidation. Cognos 8 Planning helps organizations create, compare, and evaluate business scenarios, conditions, drivers, rates, and assumptions. The solution allows users to go beyond "what-is" to the "what-if" scenarios that are critical to forecasting future performance.

fsm ibm   Read More

IBM Acquires Cognea as Watson’s Mouthpiece


IBM has acquired Cognea, an Australian startup that develops virtual assistant software that interacts with users via artificial intelligence (AI)–based personalities. IBM plans to integrate Cognea's technology with its Watson cognitive computing platform, with the idea of allowing Watson to deliver "conversational services."

fsm ibm   Read More