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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 fsm islands


Sorting Through the ERP, Lean MFG, APS, and MES Clutter - Part 2
Part 1 of this blog series started with the fact that the ability to sense demand and become a demand-driven (responsive) business is more than just the catch

fsm islands  Through the ERP, Lean MFG, APS, and MES Clutter - Part 2 Part 1 of this blog series  started with the fact that the ability to sense  demand  and become a demand-driven (responsive) business is more than just the catch phrase du jour: it has become a recipe for survival. Every sensible enterprise is on a quest to deliver on time and as quickly as necessary, with minimum inventory (and  working capital ), and the highest necessary  utilization . For a few decades, the providers of a

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Production Intelligence--Improving Production by Filling a Traditional Gap


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TOA Technologies Raises Significant New Funds to Expand FSM Space


TOA Technologies has recently raised $66 million [USD] from Technology Crossover Ventures (TCV) to continue to expand and execute on its vision for better field service management (FSM) globally. This announcement is important, as this is the largest single funding round in FSM software to date. FSM is a growing software market, and this news shows that it is quickly increasing in value and

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Oracle FSM—One Name, Three Different Products


In this report, TEC research analyst Raluca Druta delves deep into Oracle's approach to addressing the current demands of the field service management (FSM) market. Read the report and find out how Oracle's three different FSM product lines and recent strategies and partnerships enable the software giant to provide strong customer engagement and great customer experiences.

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Ventyx-Utilities’ One-Stop-Shop Provider?


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Megasol Technologies KB


Megasol Technologies KB has its headquarters, and programming and training divisions in Uppsala, Sweden, and a branch in the Cayman Islands. Megasol is a producer of multiple-currency software for private and offshore banks, trusts, companies and funds, and for small to medium businesses engaged in sales and distribution, and accounting and book-keeping practices.

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Field Service Management (FSM) RFI/RFP Template


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What's Wrong With Enterprise Applications, And What Are Vendors Doing About It? Part Three: A New Approach and User Recommendations


Despite the user preference for a single, 'one-stop shop' vendor, componentized software products, interoperability standards and Internet technology will lead to fewer large-scale projects and an ongoing stream of smaller ones, all with tangible return on investment (ROI) rationale. Although not necessarily a panacea, what makes Model Based Architecture different is that it is practical approach, which is changing some of the basic rules and paradigms of software development.

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Plant-level Systems: Facing and Dealing with Obstacles


Production supervisors and plant managers are constantly fighting problems within a plant because they lack visibility in the supply chain and do not have an automated exception-based management system. However, a value-adding processing layer can create transparency and link information to unify company processes.

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