Home
 > search for

Featured Documents related to »  fsm islands


Astea International Inc.
Founded in 1979, Astea is a publicly traded company with offices in North America, Europe, Asia, and the Middle East. Astea’s field service management (FSM

fsm islands  Astea’s field service management (FSM) solution integrates functionality for call centers, depots, field activity, sales, and office personnel in the same suite. The solution can deal with dynamic schedules that take into account unexpected events such as sick days, delays, high-priority calls, etc. Astea’s solution is utilized in banking controls and instrumentation, fire and security, gaming and leisure, heating, ventilation, and air conditioning (HVAC), imaging, information, technology, Read More
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
Start evaluating software now
Country:

 
   

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » fsm islands


Customization Drives Complexity - Why It's Hard to Design, Sell, and Produce
It seems counterintuitive, but the process of selling, designing, and producing what appear to be

fsm islands   Read More
Will 2013 Be IBS’ Comeback Year? Part 1
Several years ago enterprise applications market observers might have talked about Sweden’s “Three I” enterprise resource planning (ERP) vendors: Intentia, IFS,

fsm islands  the field service management (FSM) space, IFS has lately had an array of impressive customer wins . Enter IBS AB The third vendor, IBS (International Business Solutions), has also had its fair share of challenges and changes over the past several years. Since the mid-2000s the vendor has had a few chief executive officer (CEO) changes, but it seems to be on a recovery path under Symphony Technology Group (which acquired IBS and took it private in mid-2011) and a new CEO, Douglas Braun, formerly second in Read More
IFS Applications Achieves Oracle Exastack Optimized Status
At the IFS World Conference 2012 in Gothenburg, Sweden, it was interesting to notice that Microsoft was the diamond sponsor of the conference, while IBM and

fsm islands  and field service management (FSM) deals, especially in asset-intensive industries (where Oracle has JD Edwards, Siebel, and E-Business Suite offerings), both vendors claim an extremely close relationship when it comes to technology (2,500 Oracle database customers that come from IFS are certainly not to be neglected by Oracle). Rumor has it that long ago, when IFS was going through tough times, Microsoft was interested in acquiring the vendor, even after its acquisitions of Great Plains and Navision. Read More
Navigating Between Service Management Scylla & Charybdis - Part 1
It is no longer breaking news to say that the US and the European Union (EU) are turning from product-based to service economies. The trend of the increasing

fsm islands  and field service management (FSM) software suites. These offerings typically include  help desk , customer  call center , spare parts management, work order management, and workforce scheduling and dispatch. Evolutionary and new business models are creating competitive advantages for companies that can proactively anticipate, understand, and address customer needs, ultimately leading to increased profits and customer loyalty. The culmination of these endeavors is the ability to offer performance-based Read More
Inside Look at the Success of Cloud Field Service Provider ServiceMax-Part 1
TEC’s recent article on IFS’ recent success in the field service management (FSM) market by no means implies that other FSM players are not prospering. Indeed

fsm islands  means implies that other FSM players are not prospering. Indeed, one of those players is ServiceMax , which is garnering quite a bit of attention in the field service market, and more than doubles its revenues, receivables, pipeline production, and bookings each year. It also provides one of the most vibrant applications on the salesforce.com ’s AppExchange marketplace. AppExchange currently features more than 1,700 solutions with 1.6 million installs and $700 (USD) in total revenue for Read More
ViryaNet G4 Field Service Management Certification Report
ViryaNet G4 is now TEC certified in the field service management (FSM) solution space. The sophisticated best-of-breed FSM solution has been designed for medium

fsm islands  space. The sophisticated best-of-breed FSM solution has been designed for medium and large service organizations. Optimizing day-to-day activities and operations for service organizations for improved business performance is at the core of ViryaNet’s market approach. Download the ViryaNet G4 certification report now for product analysis, comparison with the average field service management solution, and in-depth analyst commentary. Read More
Vertical Solutions Inc.-All About Field Service: Part Two
In a blog post last week, I talked about Vertical Solutions’ (VSI) offerings for field service management (FSM), including the company’s customer profile

fsm islands  organizations using the native FSM module of their ERP solution simply because the boxes next to FSM functionality are ticked off; many of these deployments simply are not working. There’s a disjoint between the executives who sign off on an ERP solution and the directors and managers who actually have to run post-sales service divisions or organizations. These directors know that strategic service initiatives take more than capturing data fields on the screen with simple email messages that shoot out Read More
What's Wrong With Enterprise Applications, And What Are Vendors Doing About It? Part Three: A New Approach and User Recommendations
Despite the user preference for a single, 'one-stop shop' vendor, componentized software products, interoperability standards and Internet technology will lead

fsm islands  s Wrong With Enterprise Applications, And What Are Vendors Doing About It? Part Three: A New Approach and User Recommendations Introduction With increased competition, deregulation, globalization, and mergers & acquisition activity, enterprise software buyers realize that product architecture plays a key role in how quickly vendors can implement, maintain, expand/customize, and integrate their products. Many in the enterprise applications vendors' community recognize that these are unmet realities and Read More
IFS Wins in Field Service Management
While it may not be surprising that IFS has lately had a streak of enterprise resource planning (ERP) and enterprise asset management (EAM) wins in its

fsm islands  operational processes. The distributor’s FSM footprint is being expanded through the of IFS mobile technology on handheld devices to further reduce cost and improve customer service. And WP Beverages now has inventory analytics so the company can, over time, redefine what those mobile stock levels ought to be. Last but not least, IFS has automated integration to Pepsi Cola North America for supporting national accounts, and also has automated the product configuration and site preparation process. Read More
Oracle FSM—One Name, Three Different Products
In this report, TEC research analyst Raluca Druta delves deep into Oracle's approach to addressing the current demands of the field service management (FSM

fsm islands  how Oracle's three different FSM product lines and recent strategies and partnerships enable the software giant to provide strong customer engagement and great customer experiences. Read More
Is Your Store Customer-centric?
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference between simply serving a customer

fsm islands  Your Store Customer-centric? Introduction Is your store customer-centric ? What does being customer-centric even mean? Obviously, most soccer or running stores would say that they were focused on the customer, and would point out that without customers, their store would not exist. And they are right. However, simply being there, opening the store, stocking some shoes and equipment, and having staff to collect the money, is not the same as being customer-centric. Being customer-centric means that Read More
Is There Finally a Metadata Exchange Standard on the Horizon?
On September 27, a group of vendors including Oracle, IBM, Unisys, NCR, and Hyperion Solutions announced the submission of a metadata interchange standard to

fsm islands  metadata repository,meta data model,metadata solutions,iso iec 11179,meta data repository,metadata exchange,metadata management,data warehouse metadata,metadata definition,metadata,metadata scrubber,meta data scrubber,metadata manager,metadata extract,metadata extraction Read More
Enterprise Applications--The Genesis and Future, Revisited Part Six: Looking to the Future
Unless all the functional modules have access to and use the same data in near real-time, unless all processes are fully integrated (so that, for example a

fsm islands  Applications--The Genesis and Future, Revisited Part Six: Looking to the Future Looking to the Future Today's enterprise applications are required as a matter of course to address more than the processes taking place within the walls of an enterprise. While Web-enablement and collaborative e-business will continue to be a major direction, easier enterprise applications integration and interconnectivity; more flexible pricing; embracement of plug-and-play applications that support commonly Read More
Plant Intelligence as Glue for Dispersed Data?
Enterprises that have manufacturing or plant-level intelligence systems can be guided through the forking paths of exception-based decision-making. Not only

fsm islands  plant intelligence,manufacturing intelligence,enterprise resource planning,ERP,manufacturting,intelligence,manufacturing execution systems,MES Read More

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others