X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 fsm meaning


SAP
Founded in 1972, SAP provides business software applications and services to companies of all sizes in more than 25 industries. With subsidiaries in over 50

fsm meaning  ERP, mySAP, SAP,ERPDIRECTORY,field service management,fsm,learn sap,meaning of sap,MY SAP,my sap erp,MYSAP,sap,sap 2000,sap certification,sap companies,sap definition,sap demo,sap erp evaluation,sap fico,sap help,sap india,sap training,sap vs oracle,what is sap

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

Start Now

Documents related to » fsm meaning

Spencer Technologies Selects IFS Metrix Service Management


Adding to its ongoing array of wins in the realm of filed service management (FSM), IFS recently announced that Spencer Technologies, a provider of network design, infrastructure installation, and technology deployment services for retail locations, has selected IFS Metrix Service Management as its FSM solution. Spencer Technologies, of Northborough, Massachusetts, will use IFS Metrix Service

fsm meaning   Read More

Infor SyteLine ERP Software Is Now TEC Certified


It’s my pleasure to announce that a new software product within the Infor manufacturing enterprise resource planning (ERP) solutions family—SyteLine ERP—has been certified by Technology Evaluation Centers (TEC). This solution for various industries now features the “TEC Certified Product” badge in TEC’s IT Showcase, meaning the software vendor has filled out TEC’s functionality questionnaire and

fsm meaning   Read More

The Lexicon of CRM - Part 2: From J to Q


C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM.

fsm meaning   Read More

Vertical Solutions Inc.-All About Field Service: Part Two


In a blog post last week, I talked about Vertical Solutions’ (VSI) offerings for field service management (FSM), including the company’s customer profile, partners for extending the solution, and VSI’s big data capabilities. To expand on the company’s value prop and positioning, we recently had an in-depth candid discussion with VSI’s executive vice president (EVP) Kris Brannock. Ms. Brannock

fsm meaning   Read More

Dynamic Content: Connecting Performance and Learning


To understand the meaning and value of dynamic content, you must first look at the various approaches to e-learning. Traditional e-learning hard-bakes content into static material, causing updates to become a very lengthy process. Dynamic content strategies, however, delivered through evolving learning content management (LCM) technologies, provide efficient, error-free content revision. Find out how LCM can benefit you.

fsm meaning   Read More

Oracle FSM—One Name, Three Different Products


In this report, TEC research analyst Raluca Druta delves deep into Oracle's approach to addressing the current demands of the field service management (FSM) market. Read the report and find out how Oracle's three different FSM product lines and recent strategies and partnerships enable the software giant to provide strong customer engagement and great customer experiences.

fsm meaning   Read More

UNIT4 Coda Financials Re-certified by TEC


Coda Financials software by UNIT4 has been TEC certified for the second time in the financial management software space. Version 13 includes an entirely new UNIT4 common user experience framework, and other important additions include flexi-fields and in-memory analytics capabilities. Read more in this post by TEC's Aleksey Osintsev.

fsm meaning   Read More

Here Comes IFS Metrix Service Management 5.6


Ahead of the annual IFS World Conference 2013 in Barcelona at the end of this month, the global enterprise applications company IFS announced the general release of version 5.6 of its IFS Metrix Service Management product. This new version includes new and enhanced features for technicians and service managers that aim to improve productivity, enhance service delivery, and drive customer

fsm meaning   Read More

VSI Joins Microsoft Dynamics Emerging Partner Program


Vertical Solutions, Inc. (VSI), a provider of field service management (FSM) and customer experience (CX) software solutions, has been selected to participate in the Emerging Partner Program for Microsoft Dynamics. VSI’s spectrum of post-sales services management solutions will complement Microsoft’s suite of enterprise resource planning (ERP) business solutions, including Microsoft Dynamics AX

fsm meaning   Read More

Update on Apttus: A Leader in CPQ and Quote-to-cash


Apttus is a cloud software company offering configure, price, quote (CPQ) capabilities that has risen fairly quickly from relative obscurity, growing and expanding its operations and functional scope in just a few years. Its name is derived from Latin words meaning “capable” and “speed”; and speed and agility (responsiveness) in sales, service, and marketing are indeed the new business imperative. Find out what makes Apttus a leader in CPQ.

fsm meaning   Read More