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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 fsm scripting


ClickSoftware and NetSuite Partner for Cloud Field Service
One of the major themes at the recently held SuiteWorld 2013 conference was that NetSuite has been aggressively building a cloud partner ecosystem, the Autodesk

fsm scripting  cloud field service management (FSM) peers TOA Technologies  and ServiceMax . Both of these vendors, especially ServiceMax, have been prominent partners of salesforce.com . In addition, ClickSoftware’s longstanding relationship with SAP has soured a bit as of late after SAP acquired Syclo last year to bolster its already strong mobility offerings that came from Sybase . Having NetSuite as another sales avenue seems a smart move for somewhat embattled ClickSoftware, but only time will tell how

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » fsm scripting

Ideabytes Inc


Model Based Testing (MBT) Services provided by Ideabytes – automates the creation of test cases, at a guaranteed 50% or better, of current test creation time & costs. Services are based on Conformiq Designer, where the SUT (System Under Test) is modeled, connected to the existing test harness, and test cases generated in any scripting language(s) at the touch of a button. In addition to being more efficient, Conformiq Designer provides increased coverage, automated documentation as well as minimal maintenance costs, as additional benefits. The combination of Ideabytes Services and Conformiq Designer has been proven at Tier 1 companies, and should be considered as a method to increase productivity in the software development life cycle, with efficiencies many times (proven 4x – 5x gains), greater than inflation.”

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Job Scheduling Evaluation Checklist


When buying a job scheduling solution, you should gather as much information as possible to make an objective comparison of competitive products’ key capabilities. Seek out customer references, analyst recommendations, and press articles to supplement vendor marketing materials. And to make sure you don’t miss any important evaluation criteria, benchmark the functions of job-scheduling software with a detailed checklist.

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Protecting Your Network Against the Growing Danger of Web Attacks


Web-borne malware is now more common than malware entering a company through e-mail. The number of Web sites carrying malware increased by 400 percent in 2008. This can cause serious issues for your business. You need to proactively protect your networks both by instituting acceptable usage policies for employee Web usage and by implementing a solution that can effectively combat these malware intrusions. Find out how.

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Fischer’s Prio! SecureSync ~ A Solution to Enterprise Directory Chaos


Prio! SecureSync combines the proven technologies of Fischer Systems and Siemens, providing over 18 years of combined directory synchronization and management experience. The flexibility and interoperability of the product have certainly captured the industries attention in bringing order to ‘directory chaos’, thereby allowing an always up to date, synchronized, disparate directory computing environment.

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VSI Joins Microsoft Dynamics Emerging Partner Program


Vertical Solutions, Inc. (VSI), a provider of field service management (FSM) and customer experience (CX) software solutions, has been selected to participate in the Emerging Partner Program for Microsoft Dynamics. VSI’s spectrum of post-sales services management solutions will complement Microsoft’s suite of enterprise resource planning (ERP) business solutions, including Microsoft Dynamics AX

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Automate to Optimize: The Foundation for Data Center Efficiency


IT administrators need to simplify both complex and routine tasks to deliver increasing value with limited resources. Data center automation can help minimize the duties associated with maintaining the existing infrastructure. Learn about a solution that can enable automated batch processing for more efficient operations, and integrate the diverse application and platform environments often found in today’s data centers.

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Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 1: Recent Announcements


While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002 will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract the onslaught by Tier 1 vendors and mid-market juggernauts.

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Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

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TEC Industry Watch: Enterprise Software News for the Week of June 4, 2012


*************************************************** SOFTWARE SELECTIONS ***************************************************UNC Charlotte selects BRG and Syclo Industry tags: public sector, education, facilities management "SAP’s recent acquisition of Syclo reportedly did not play a role in the selection of Syclo or BRG for this project. UNCC was an ARCHIBUS IWMS customer that already knew BRG as

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Visual Intelligence


SAP HANA is a real-time database platform that streamlines applications, analytics, planning, and predictive and sentiment analysis to help your business operate in real time.SAP Visual Intelligence is part of the SAP BusinessObjects Explorer solution family. It is a desktop-based visualization and data manipulation solution that allows business users to acquire data from a variety of corporate and personal data sources and manipulate it without any scripting. Users can then analyze this data for insight that can be easily shared.

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